Fulfords Lettings Devon reviews

★★★★★ 5/5

Trustpilot

Amy and Alice great customer service…

Amy and Alice great customer service and was always on the other end of the phone or quick reply to an email with any issues raised

Richard · 28 May 2026

★★★★★ 4/5

Trustpilot

I was looking to purchase a property…

I was looking to purchase a property and the sales team were great. The details supplied were accurate and I received follow up enquiries regarding my interest and opinions. All of which were useful.

John · 25 March 2026

★★★★★ 1/5

Trustpilot

Very unresponsive i had left a few…

Very unresponsive i had left a few voice mails and messages to staff and never had a reply,

Daniel · 20 July 2026

★★★★★ 5/5

Google

Geeat experience with Fulfords, Gareth, the branch Manager was fantastic! From start to finish he was there to assist with anything required during the sales process. Professional, supportive and efficient team. Would highly recommended! Thank you very much!PositiveResponsiveness, Quality, Professionalism, Value

Beth · 27 August 2021

★★★★★ 1/5

Google

Painful - Like watching ENGLAND play for 90 minutes + penalties Never have I ever had such a roller coaster experience, a game of two halves with penalties thrown in because as if buying a home isn’t stressful enough! From the beginning… It didn’t start well, whilst viewing the property I was informed offers had already been accepted on the over inflated sale price! 24 hours later the over inflated sale price was reduced by 10k. Where did those offers go? Now it gets interesting, I place an offer, it’s Thursday morning, I hear nothing, nothing in writing, nothing via email and most certainly no phone call! I feel like I’m about to break into a song! No contact Thursday, Friday, Saturday, I chilled on Sunday. No contact received Monday, I called them twice, exactly the same Tuesday, then Wednesday and Thursday!!! I am now a little angry, this isn’t how it is meant to be! So my dolly is thrown from the pram, Eventually I get through to someone, not just a “I’ll get them to call you back” this is now 8 days after placing an offer. “It’s great news” my offer of £XXXX has been accepted! Wait! What! I didn’t offer that much! Silence! Long pause! “Let me check the file” more silence! “Oh well that’s what has been accepted, do you want the property or not” Dumbstruck, couldn’t believe what I was hearing! That’s it then, more silence, no further contact, right up to 1 month before completion, they call me, asking me if I’m going to complete and if I have a mortgage offer!!! I haven’t mentioned names, that’s for the official complaint but I will mention one lady who eventually saved the day, completely out of her way to sort the vendors and his solicitors out, checking paperwork, visiting the property, ensuring completion took place as it should. Jenny you deserve a medal, 5 stars to you. Maybe a change in job, looks like Fulfords need a Training and Compliance Manager!!! Penalties it is then - to top it all off, the same day as I complete, Fulfords put my new home back on the market For Sale!! Please don’t buy it, I haven’t even moved in yet!!!

Martha · 27 August 2022

★★★★★ 5/5

Google

I have been dealing with Jody and Jenny and they are both a credit to Fulfords. They are friendly, approachable and knowledgeable about the housing market. They have listened to what we would like and given us a lot of information and advice. If you are looking to buy or sell then look no further than this company!

Paul · 16 April 2024

★★★★★ 5/5

Google

Jody is just brilliant! Very supportive and helpful and always on hand to answer any questions! Thanks Jody!

Amelia · 16 April 2025

★★★★★ 5/5

Google

Fulfords dealt with sale of our property in a professional manner from start to finish, they went beyond what I expected. Special thanks to Gareth the Manager fo all his help and Sophie and Alex. I would thoroughly recommend this company, best regards to All at Fulfords

Phil · 28 August 2018

★★★★★ 1/5

Trustpilot

Plymouth Branch Unprofessional

Very unprofessional once they had our signature on the sales contract. No follow ups so buyer started haranguing me instead then pulled out because the support wasn’t there. A particularly dopey assistant left the door unlocked after a viewing and the entire office moved without telling me. A really shabby customer service

Helen · 11 September 2025

★★★★★ 5/5

Google

Thank you Gareth for the hard work you did to get me through this stressful period, any questions relating to my move were dealt with promptly and professionally which was very reashoring. Thank you very much Ian

Ian · 27 August 2021

★★★★★ 1/5

Trustpilot

Fulfords Exeter, Lettings

I rented my house out through Fulfords. Initially it was positive as the house was marketed well. Despite paying a management fee, I at times had to manage the house myself, reminding them to carry out repairs, not having emails replied to, and being charged over the odds by a team who were far too cosy to be professional with their contractors. Fulfords lost sight of the fact that they were engaged by me to manage the property, and also lost sight that it was my house.

SML · 3 September 2024

★★★★★ 5/5

Google

Fulfords have handled a purchase and a sale of a property for me and having experienced both these sides of the services they offer, I can say that I would definitely use Fulfords again. Gareth and Kerry are always on the end of an email or phone call for any questions and will both endeavor to sort any issues or answer any questions that arrive. Would definitely recommend to anyone looking to sell a property.PositiveResponsiveness, Quality, Professionalism

Georgia · 27 August 2022

★★★★★ 5/5

Google

Massive thanks to Becky, she helped me with my first mortgage and made the whole process stress frees! I would definitely recommend as Becky was always available to contact and very keen to help. Overall a very friendly office and a great service.

Jack · 28 August 2019

★★★★★ 5/5

Google

Great service, estate agent Gareth and mortgage advisor Lorraine were both really helpful at keeping me informed and keeping the buying process on the move especially during difficult times at the moment! Would recommend!PositiveResponsiveness, Professionalism

LMG · 27 August 2021

★★★★★ 5/5

Google

Many thanks to Gareth and his team for professional and friendly service. We were kept informed regularly throughout the whole process. Thanks to all of you! Excellent value compared to other local Agents, would definitely recommend to anyone. Great job! Thank you 🙂

Agnieszka · 11 January 2019

★★★★★ 5/5

Trustpilot

Thorough and detailed review

Leah at Fulfords Exmouth provided a very thorough and detailed valuation of my property

Customer · 25 June 2026

★★★★★ 5/5

Google

I have recently bought a flat through Fulfords and would like to say Gareth and all his team were excellent from the start to the finish Everything was done with ease and care. Would recommend them for any property requirements

Brian · 28 August 2019

★★★★★ 5/5

Google

I had a fantastic experience with Jody Ivey during my property viewing yesterday. She was incredibly helpful, answering all my questions and showcasing her knowledge of the property. Jody's friendly and professional approach made the visit enjoyable. I highly recommend her and Fulfords Estate Agents for their outstanding service. Thank you, Jody!

Paige · 16 April 2024

★★★★★ 5/5

Google

I have now let two properties through Fulfords, Plymouth. The help I had was warm, friendly, and efficient. Nothing was too much trouble. They are such a safe pair of hands. I was helped by Jani and Holly.

Susan · 28 August 2019

★★★★★ 5/5

Google

Had a fantastic experience with Keith. Was really professional and created a very welcoming and warm atmosphere whilst dealing with him. He made the process very easy and is a credit to the team

Maccrz · 14 December 2024

★★★★★ 1/5

Google

POOR CUSTOMER SERVICE Today I received a email directly from my landlord request the rent and introducing themselves due to Fulfords ceasing management of the property. I called Fulfords Plymouth to verify as this was the first I had hear of this and I politely noted my frustration at not being informed by Fulfords. I was then rudely told that "your contract is actually with your landlord and we no longer work for them so that is their fault" When I told her that was a terrible response she said well i have given the information what more do you need, ill give you a clue ITS CALLED CUSTOMER SERVICE! during our tenancy with them they also lost a copy of our house key, and in light of the cease of management we discovered have failed to pass on property issues with the landlord. we previously let with Country wide and said never again but unfortunately failed to note fulfords were owned by countrywide.

Luke · 10 January 2021

★★★★★ 5/5

Google

I used Fulfords after trying another agent, Fullfords were very proactive and professional and despite the property being on with another agent they delivered and sold the property for me. I would use again for sure.

Tom · 28 August 2019

★★★★★ 1/5

Trustpilot

Fulfords Newton Abbot - Woeful

I recently offered on a property with Fulfords Newton Abbot and as I was porting a mortgage, the property being chain free and ready to move at pace was really important to me. I was assured of both, but neither were true. I ended up pulling out of the transaction as I couldn't risk losing my mortgage product. I'm currently out of pocket for the search fees - Fulfords will be hearing more about that.

Ali · 16 July 2024

★★★★★ 5/5

Google

Jody was a star! Very professional and helpful!

WillWilks · 16 April 2025