Fulfords Lettings Devon reviews

★★★★★ 1/5

Google

So i had to move into a shared house with this agency and they were very bugging calling me to get documents done asap which i have but very slow with doing it themselves. The property itself is pretty disgusting as usually expected in a shared house. I’ve been moved in for a few days now and just realised they haven’t even given me the tenancy agreement that i signed ! I’m supposed to have a copy of which i wasn’t given. Pretty disappointing as i thought using an agency would be better but am not that happy with the service provided. When i went to my room , the busted down door was being fixed literally the day i was moving in, i had found wrappers and left over mcdonald’s in my cupboards, no door handle on the new door either. It feels with a lot of things they’re wanting me to ask for basic crucial documentation that should have been sent over already.

Andreea · 16 April 2024

★★★★★ 1/5

Google

Really poor customer service. Was asked to give best and final offer for a house sale, now over a week ago. Since then have heard nothing. I called the office and they wouldnt tell me either way if I was successful, I was told that Jenny would get back to me immediately. Still no response. I left an answer machine and this was ignored. I expect my bid wasn't successful and they can't be bothered with a courtesy call.

Lisa · 16 April 2024

★★★★★ 5/5

Google

Gareth and the team have been fantastic from start to finish ! We couldn’t of asked for anything more from them . Everything was made so seamless for us , and now we have our forever home . We literally couldn’t of done it without them . Thanks so much guys

LUCY · 27 August 2022

★★★★★ 1/5

Google

I just lost about £7400 because I tried to buy a flat from the Fulfords. Before I jumped into the deal, I asked everyone minimum 5 times, "do I have any chance to lose my money?" Everybody said "it's won't happen." It's happened! 🤷‍♂️ In the end, nobody wanted to take the responsibility, just blamed on each other. I didn't even get a phone call to say "sorry"! Never again, Fulfords, Countrywide, I am sold and Talbotslaw.

Tamas · 16 April 2024

★★★★★ 5/5

Google

Gareth and his team are absolutely brilliant! Gareth knew right from the offset how to market our property, he was very clear and transparent with us on his plans. After 3 viewings within the first week, we were SOLD! I could not recommend them enough. If confused with choosing EAs, go with Fulfords....PositiveResponsiveness, Quality, Professionalism, Value

Mayank · 27 August 2021

★★★★★ 5/5

Google

Great experience purchasing my first home, quick and painless! Kerry was really friendly during viewings and guided me through the process, Gareth was very friendly and quick to respond to emails and keep all parties informed throughout the process, very quick process despite slight stamp duty related delay, would recommend, thank you!! *****PositiveResponsiveness, Quality, Professionalism

Alex · 27 August 2021

★★★★★ 5/5

Google

Can’t possibly thank Jody at Fulfords enough for all her help! So friendly and professional, made the whole process such a breeze, I would recommend Jody to anyone looking to buy or sell!

Pascale · 16 April 2025

★★★★★ 5/5

Google

Absolutely amazing team of ladies. Mia helped us tremendously. Went above and beyond. We are so grateful, thank you so much. I highly recommend Fulfords.

Robyn · 16 December 2025

★★★★★ 5/5

Google

Myself and my partner recently worked with Matthew Binney to secure our mortgage. Matt went above and beyond to ensure that we could get into our property as soon as possible. Matt made himself available any time for us and was amazing. Highly recommended him for any and all mortgages !!PositiveProfessionalism

Connor · 27 August 2021

★★★★★ 5/5

Google

Thanks Rebecca for helping my husband and I to save a substantial amount of money from our monthly budget when we re-mortgaged our home. Rebecca made sure that she kept us up to date with how things were going and made the process less stressful that we expected it to be. Thanks again for a fabulous job :-)

Nichola · 28 August 2019

★★★★★ 5/5

Google

I had a really good experience from the team at Fullfords in Plymouth, especially Keith when I needed help when renting out property. Keith gave me total peace of mind that my investment was in capable hands and being looked after. Nothing was too much trouble. Thank you so much

Jane · 17 June 2024

★★★★★ 5/5

Google

Rebecca King (Mortgage Adviser) helped us so much with our first mortgage. We did not know anything regarding buying our first home and finances, Becky clearly explained everything to us and was always available at the end of the phone for any questions we had. We will never use anyone else for our mortgage services. Thanks Becky.

Siannon · 28 August 2019

★★★★★ 1/5

Trustpilot

Very poor

I initially left a five-star review for Fulfords Paignton because they were very helpful in securing me a rental property. Unfortunately, my experience after moving into the property has been disappointing.

Neil · 11 June 2026

★★★★★ 5/5

Google

As non-resident landlord trust is paramount. Lucy and her team are excellent and got us up and running quickly again, after a very costly letdown by another agency. Her maintenance team knows what they are doing and we can rest assured that our properties are well looked after.PositiveProfessionalism

Markus · 27 August 2021

★★★★★ 5/5

Google

Excellent friendly service through the sale process. All the staff at the Plymstock branch are professional and dedicated to make the process as smooth as possible. I would not hesitate to recommend Fulfords. Special shout out to Georgia and Harriet

Tracey · 27 August 2022

★★★★★ 5/5

Google

Our experience of Fulfords as first time buyers has been amazing. Excellent advice, understanding of what we were looking for, patience and guidance beyond the call of duty. A five star recommendation is the only response. Thanks to Jenny, Kerry and Gareth. Tricia and Alastair Ninian

Tricia · 27 August 2021

★★★★★ 1/5

Google

Shame I want to mark 0 stars. No roof half year, raining in my sitting room for a month, have to reach council, broken window handle, water damaged walls, water in light bulbs place, yesterday break front door handle, we were not able to get out, my husband handy, we made... solution for now, agency sed write complain in their page, where we write meny times and apart to litter collection from inside home after 9 months nothing was done, I forgot to mention no rubbish bins for two months, we have to order, pay for them and pay fine. Two years and nothing was done, and we can't pay bills for 3 months because in some places this was registered like business in another student house. We have to done everything. Agency says the landlord just does not fix... So now I'm going to be handy women and try to take measurements for front door and buy the handle. Dear Fulford I hope you all rott in hell

Eva · 16 April 2023

★★★★★ 5/5

Google

Had a wonderful experience with Jody. She helped me with everything I needed and I wouldn’t go anywhere else. Thank you so much Jody x

Liv · 16 April 2025

★★★★★ 5/5

Google

Fantastic service from Kerry and the team in selling my grandads house. They were always in communication and kept us up to date with the sale. Would highly recommend and would use again. Thanks guys!PositiveResponsiveness, Quality, Professionalism, Value

Sabrina · 27 August 2022

★★★★★ 5/5

Google

Gareth was always available and did everything he could to proceed with the sale with the minimum of hassle for us, the purchasers. He replied to emails and phone calls immediately.

Barbara · 16 April 2023

★★★★★ 5/5

Google

Having encountered difficulty with a number of professionals along the house-buying process, I have had nothing but pleasant and professional interactions with our Fulford's agent during the entire transaction. Gareth was helpful, honest, and went above and beyond to ensure all parties were satisfied. 10/10. Would recommend every time!

Brett · 27 August 2020

★★★★★ 5/5

Google

Lara is fantastic, would be my first port of call when needing an estate agent

Mollie · 16 April 2024

★★★★★ 1/5

Trustpilot

Exmouth branch

We signed with fulfords in exmouth June 2024 and to begin with they were helpful and the initial appointment was good so we signed up with them as we have had some dealings with them before.That turned out to be the worst decision ever.After a week I had to call them to ask why my property was not on there website only to told oops sorry,then I had to phone again to ask why there was no description about my property which they corrected.on one particular viewing my husband left our property to allow the agent to show the client around,after an hour and twenty minutes my husband phoned the agent as she hadn't phoned him to say the viewing was over to be told oops sorry I forgot.we stayed for the timed we signed for as we had no choice but NEVER would I recommend them to anyone.it took 16 weeks and numerous phone calls for them to put a sale board up and 4 calls later they still haven't picked it up.i don't blame them for the lack of footfall but I from start to finish we constantly had to phone them. Totally useless.

Amanda · 8 December 2024

★★★★★ 5/5

Google

A Big thank you to Gareth, Emma and all the team at Fulfords Drake Circus . A stressful process made alot easier with there professionalism, advice and helpfulness from the outset through to completion. Would highly recommend and not hesitate to use again. Best wishes Tony, Jayne and Sam xx

Jayne · 28 August 2019