Fulfords Lettings Devon reviews

★★★★★ 1/5

Google

Had to chase Fulfords for over a month to secure a viewing for a flat. Got through to someone, they told me they'd get back to me - no contact for a week. Called repeatedly the next week, couldn't get through. The next week was informed that there was only one person working in the office and they'd get back to me, nothing for days. Finally got through and booked a viewing- they called the day before to tell me it was cancelled and that they'd send me a video of the flat, then rearrange for the next week. Never received the video, never heard back from them, and the property has now been let. What an absolute joke, but on the plus side at least it seems I've dodged a bullet with these clowns.

Zac · 27 June 2025

★★★★★ 5/5

Google

I have to give an amazing shout out to Oliver Tugwell who arranged my mortgage for me to buy my first house. Nothing was to much trouble for him and he was always available to answer any questions and queries. Definitely a 5* service that i would highly recommend.

Sarah · 14 November 2024

★★★★★ 5/5

Trustpilot

Kathleen Hepburn

I am currently looking down in the area, Kathleen has been amazing staying in touch with me, sending me similar properties to my requirements and keeping me in the loop with upcoming properties in the area

Mr · 12 March 2026

★★★★★ 5/5

Google

Had a fantastic experience, would recommend Jody , such a professional and kind person that made the experience better, such high standards set from the minute we met, thank you for such a wonderful experience.

Robbie · 16 April 2025

★★★★★ 5/5

Google

I had the pleasure of dealing with Blieu to sell my Dad’s property. It was with great sadness I had to sell due to him passing but Blieu was nothing but compassionate and professional throughout and made the whole process as painless as it could be. I explained to Blieu right from the start that I couldn’t cope with dealing with various people due to the upset and so I didn’t want to sign up with him and then be passed to various colleagues. He promised that I would speak to him only and he kept his promise throughout. I called Blieu on many (and I mean many) occasions. He never made me feel like I was a pain and dealt with all my concerns and queries very promptly. I never leave reviews because I’m too lazy, however due to Blieu’s outstanding service, on this occasion, I just had to.

Cutegirl18640 · 27 August 2022

★★★★★ 5/5

Google

The experience with Fulfords was excellent from start to finish, despite the sale process hitting several bumps along the way (not the fault of the agents!). Jenny was the Fulfords representative who dealt with us. She was lovely and really made us feel as though we were always her priority. She gave us a good valuation, we had a great deal of interest in terms of viewings, and she was great at keeping us updated and then guiding us through the various decisions we had to make in a really professional manner. When the original buyer pulled out a few days ahead of exchange, she had the property back on the market and was booking viewings within the day - and because of the market, we ended up with a higher sale price than the original. So we had a really good experience and wouldn't hesitate to use Fulfords again. Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Mark · 27 August 2022

★★★★★ 1/5

Trustpilot

Shambles of a company

Shambles of a company, not a good experience trying to sell my property with them. Put wrong property details online re number of years left on lease so would obviously put people off, chased up numerous times to amend, especially not happy when you’ve just spent £6000 extending the lease to sell. Little to no feedback from viewings when I actually had a viewing. And to top it off, considering I’m out of contract with them now because cancelled as soon as I could, got a call today saying what’s your position at the moment because they’ve got someone really interested could they have a look on a “one off basis? ”, so to test them I said sure, they said they’ll call them and get right back to me, guess what didn’t even call me back. Unprofessional, deceitful, useless, time wasting estate agency DO NOT USE if you want to sell, and for anything else

Anthony · 19 March 2026

★★★★★ 5/5

Trustpilot

Fulfords Exmouth sales team lead by Niamh Scott

Niamh Scott and her sales team from fulfords Exmouth went above and beyond to get the sale of my house through.

Jonathan · 6 June 2026

★★★★★ 5/5

Google

Fulford Drake Circus have been helping me with the process of buying my first home. Jody was a great communicator and made the whole process really easy - I felt like I was in very good hands. No ask was ever too much which made the process a lot less stressful as a buyer. Would definitely recommend!

Harvey · 16 April 2024

★★★★★ 5/5

Google

Sold my property in Plymouth using fulfords. Jennifer Matthews, the Branch Valuer, was so supportive throughout the sell. Going above and beyond by chasing client information and getting in contact with the relevant people. The sale went through quicker due to her hard work and professionalism. She made the whole process, of selling a property, so easy. Can’t recommend her enough! If I ever sell another property in Plymouth I wouldn’t use anyone else. Thank you Jenni!

Georgina · 27 August 2022

★★★★★ 5/5

Google

I had a fantastic experience with Jody. She is very professional and very kind. I have done a number of viewings now and Jody is the kindest and most professional Agent, that I have spoken with. Thank you so much for such a good experience, and taking the time to show me a beautiful home.

Kaidi · 16 April 2024

★★★★★ 1/5

Google

Bored of asking that they remove the number 44 from their address. Number 44 is a separate building with nothing to do with Fulfords Estate Agency. Possibly this review might get them to use their correct address: 46 - 50 Drake Circus. Thanks

Steve · 26 March 2026

★★★★★ 2/5

Google

I'll start by saying my initial contact with them was fantastic. However, upon being put to a second agent in the office, he completely ignored my requests and did as he chose. When I pulled off the market they had lost my keys. I was assured this would be resolved and locks replaced, over 3 months later I've received no contact and had to sort this myself. Only not received one star because initial agent I worked with was excellent.

S · 19 March 2025

★★★★★ 5/5

Google

So im a first time buyer and unfortunately, it didn't go as smoothly and as quickly as I would've liked. Wasn't the best 7 months of my life but the only good thing from this experience was how great Matt Binney was. Went above and beyond to help me out as much as he could and probably done more than he should have. Definitely will use him again when i come to renew my mortgage

Matt · 27 August 2022

★★★★★ 1/5

Trustpilot

TERRIBLE COMPANY

From start to finish dealing with this Estate Agent has been an absolute nightmare. Customer service non existent. Flat had a lot of issues when we moved in which they said they were going to fix beforehand! Rude over the phone and always long response times. STAY WELL AWAY.

William · 29 August 2025

★★★★★ 5/5

Google

we were shown a flat for my parents and Jody at Drakes Circus was the agent who helped. From the very first meeting she was so friendly, polite and respectful. Her knowledge of the property was excellent and her communication was brilliant. I wouldn't hesitate to use Fulfords again... thank you Jody

Andrew · 16 April 2024

★★★★★ 5/5

Google

Well what can I say about Jenny and the wonderful team at fulfords especially Jenny she has been very helpful in selling and finding us a new house to move into. They are all very approachable and easily to get a long with to get your house sold quickly. And if you want to get as much money as you can for your house edd is the man to negotiate for you.PositiveResponsiveness, Professionalism

Jason · 27 August 2022

★★★★★ 5/5

Google

I can not recommend this company enough for anyone who is struggling in there home search. I have been applying for homes since January with rejection after rejection and this company is the only one that has phone me and made me feel that I have hope in finding a home. Jessica Acton is an absolute start, she has been phoning me with good and bad news about properties but then helping me apply for more straight away, she goes to the extent of even writing down my details on forms and sending them over for me to sign due to technology issues. If anyone is feeling hopeless in their search I 100% suggest you give this company ago they are so nice, friendly and make the stressful journey so much more relaxing.PositiveResponsiveness, Professionalism

Theresa · 27 August 2021

★★★★★ 5/5

Google

Having used agents before to rent a home, I was concerned I was going to be in for a bumpy ride when I decided to take on this new property. I was use to consistent messages asking for money, things not being fixed and unhelpful advice, when dealing with other agents.... This couldn't be further from the truth with Fulfords. We want to say a special thanks to Jasmine. Right from the start she kept us up to date on our move, she made any paperwork that was being processed easy to understand. All the while being friendly and super polite. Jasmine has been awesome at communicating anything we need with our landlord. She went the extra mile to ensure our move was easy and comfortable and continues to ensure we are happy in our new home.

Christine · 27 August 2021

★★★★★ 5/5

Google

Visited Drake Circus branch where Jody was very friendly and helpful. Filled me with confidence . Will definitely use Fulfords in the future.

Kevin · 16 April 2025

★★★★★ 5/5

Trustpilot

Emily gets things done!

We have been renting our home through Fulfords for more than 7 years and always find that the team are helpful and responsive to issues when they arise. A particular shout-out must go to Emily, for her tenacity in resolving an issue between our Landlord and the local council on our behalf, without her persistence it may never have been sorted - thanks Emily!

Liz · 28 November 2024

★★★★★ 5/5

Trustpilot

Fulfords Plymouth feedback

We dealt with Fulfords, Plymouth and we recieved a very personalised service big thanks to Lara and Mia!

Mike · 29 March 2026

★★★★★ 5/5

Google

Just wanted to say a massive thank you to Callum and the team for making our move straight forward and easy. Kept in contact with us from start to finish and handled everything professionally and with clarity from the off. We are very happy in our new home and that has a lot to do with how we were looked after. Thank you again and would recommend you and the Fulfords team to anyone.

Ian · 27 August 2021

★★★★★ 5/5

Google

Gareth and his team were very helpful when recently purchasing a property through them. They answered all our questions promptly and professionally and nothing was too much hassle. They were also selling the property that I was living in, they gave plenty of notice regarding viewings and were always happy to help with any questions I had about this. I wouldn't hesitate to recommend them to anyone looking to buy or sell a house.PositiveProfessionalism

Alice · 27 August 2021