Trusted Agent profile · Devon

Fulfords Lettings Devon reviews

4.2

★★★★★ Great

259 reviews across 2 platforms

44-50 Drake Circus, Plymouth, Devon, PL4 8AB

Fulfords Lettings's office in Devon, at 44-50 Drake Circus, is rated 4.2 out of 5 across 259 reviews on two platforms, including 208 Google reviews rated 4.6.

Google logo

4.6 / 5

208

Reviews on Google

This office

Trustpilot logo

51

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Devon office, from every platform, shown as written. First names only.

5/5

Google

We sold our house through Fulfords and I would definitely recommend them to anyone else who is looking to sell. Jennifer and the rest of the team were helpful and informative throughout the whole process, any questions have been answered promptly and communication has been great!

Aaron · 16 December 2025

Agent replied · 16 April 2026

Thank you for choosing Fulfords to sell your house! We are thrilled to hear that you had a positive experience with our team. Our goal is to provide helpful and informative service to our clients. Thank you for recommending us to others! Kind regards, Lucy, Customer Feedback and Support Team

1/5

Google

Long story short. Lucy was the estate agent in charge of a property. We visited the property on Thursday and the landlord said that she would be taking in apllication over the weekend and replying by Monday. We put in a an application on Friday morning and Lucy gave us a rejection within half an hour. Apparently, Lucy decides which applications the landlord should see.NegativeQuality, Professionalism

Rohit · 27 August 2022

Agent replied · 26 August 2024

Hello, we're sorry you feel this way. We'd really appreciate any further feedback which you can leave by emailing review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

3/5

Google

The estate agents in this Fulfords branch were friendly and welcoming, especially Yolanda, the only issue was the length of time and only a few viewings to find interested buyers, however after the statutory three month period had elapsed and i told them I would be using another estate agent, out of the blue we had six viewings in one week, shame it was the threat of moving to a competitor was necessary to get things moving on their part

Rhian · 28 August 2019

Agent replied · 26 August 2024

Thank you Rhian for your feedback, I'm sorry that you felt that this was the case. Rest assured that your comments have been passed to all the relevant individuals at the branch. Kind regards, Mike.

5/5

Google

I had been thinking of changing letting agents to Fulfords but was put off by the thought of all the paper work and phone calls..., however after one phone call and an email it was all done and sorted within weeks.., so a huge thank you to Lucy and her team, they made a very uncomfortable job of moving agents very easy with no stress for me as there there communication, expertise and friendly manner between all parties was second to none.., thank you.

Dawn · 28 August 2019

Agent replied · 26 August 2024

Thank you Dawn for your 5* review of our hardworking team. I will ensure your kind words are forwarded to the branch and we look forward to helping you again in the future, should you need us. Best wishes Emma

5/5

Google

Thanks to Emma, Gareth and the team at Fulfords for selling my property. They´ve been very proactive, efficient and professional from the very beginning. Giving me feedback after each viewing and then helping me with the sale process, ensuring that everything went smoothly. They went out of their way to obtain information I couldn´t get but was requested from me. Also, no matter whom I spoke to at the office, they could update me on the sale. Good communication within the team. I would definitely use Fulfords again and would highly recommend them.

Claudia · 28 August 2019

Agent replied · 26 August 2024

Hi Claudia, thank you for your 5* review, I'm pleased to hear that Emma and the team have provided excellent service. Many thanks, Mike.

5/5

Google

Had a great experience with Keith with regards to booking a viewing the The Tors in Tavistock. He made the process super easy and very enjoyable . He was very attentive and really easy to get along with. Will definitely be looking to work with Keith and his team in the future

Saphi · 16 April 2025

5/5

Google

The team at Fulford's have been great! They searched out properties which actually reflected my requirements rather than just sending me random details like so many other estate agents. The property I finally purchased came with some 'issues'; all of the staff at Fulford's were always ready to answer my queries and to help me in pursuing matters with both sets of solicitors during the conveyancing period. They were supportive and reassuring during a stressful few weeks. Thanks Fulford's!

Marion · 28 August 2019

Agent replied · 26 August 2024

Really great to read another 5* review for our Fulfords branch. Thank you so much for taking the time to leave this review. Your comments will be passed on to the team. Kind regards, Lucy.

4/5

Google

Spoke to Jody and was very impressed, she was friendly, professional and could answer all my questions, very helpful.

Sally · 16 April 2025

Agent replied · 26 August 2024

Thank you Sally Hambly for your kind review. Best wishes, Lucy, Customer Relations.

5/5

Google

One of our favourite and most trusted estate agents in Plymouth. Gareth has been brilliant in working with us to both buy and sell our properties. He is extremely knowledgeable on property values, and they are quick and prompt in dealing with requests and any issues that arise. Being one of the main agents in Plymouth, we know we can rely on them to get the best price for us. You can know he won't inflate his estimates just to get you to sign a contract with him. Highly recommended!

Sophie · 28 August 2018

Agent replied · 26 August 2024

Good Morning Sophie, Thank you for taking the time to write this wonderful 5* review for the Fulfords branch in Plymouth. It is fantastic to read that Gareth and the team have been supportive and realistic to you both when selling and buying your properties.Thank you for the recommendation. Best wishes, Maryjane.

5/5

Trustpilot

Jason at Fulfords Simply the best!

I dealt with Jason (Manager) at Fulfords, St Budeaux, Plymouth as I wanted to sell my rental property. On our first meeting he assessed the house, was fully armed with facts about the surrounding areas property market and was totally transparent re costs and approximate timings. He was polite professional and clearly highly experienced. I should add at this stage that he had come highly recommended by my sister in law who had previously used his expertise to sell her mother’s house. I was impressed both at the initial meeting and afterwards by his continued diligence. The team there (directed by Jason) worked hard to sell my property which they did in very short time. They continued to assist the purchasers (first time buyers) when they hit snags which I have no doubt greatly reduced the timeline. I cannot recommend this estate agent enough. I will definitely use again. Thankyou to Jason and the team.

Mrs · 19 December 2023

1/5

Trustpilot

Where do I start

Where do I start. We bought a house that Fulfords had listed, when we went to the first viewing the estate agent didn't even know how much the house was on the market for. We put in an offer in and it got accepted. We had two phone calls a week later asking how we were getting on with purchasing a new house although we had already had an offer accepted on their listing.

Adam · 16 December 2025

1/5

Trustpilot

Worst company ever

Worst company ever. This company have special talent to make expense quote same as the amount of deposit money. Even the internal guy shared to me they make fake quotations from local services in order to grab all deposit of tenant. Do not recommend this company al all.

Prabhu · 9 July 2026

5/5

Google

Oliver Tugwell provided an invaluable service in securing a new mortgage for us on a second property purchase - his quick and detailed responses to any of our questions left us feeling secure and in the right hands throughout the process - cannot recommend enough

Sam · 16 November 2025

Agent replied · 16 April 2026

We are thrilled to hear about your positive experience with Oliver and our team. Our goal is to ensure our customers feel secure and well-informed throughout the process. Thank you for your recommendation, it means a lot to us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Really recommend, Jody and Lara were so so helpful, great communication. Any issues during our process they were so supportive. They went above and beyond to help in any way they could.

Lana · 15 September 2024

Agent replied · 25 October 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation Lana. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Very disappointing experience with…

Very disappointing experience with Fulfords Paignton. Our tenancy agreement contained a clear break clause (Clause 17.2), and we gave the required notice, yet we later faced a claim for £687.12 in alleged rent arrears and a dispute over our £1,200 deposit.

Zhasmin · 18 August 2026

5/5

Google

Jasmine is a complete wonder star!! The whole team are amazing when I’ve called in with daft questions but Jasmine always went above and beyond with any issues or queries I had and she always kept me up to date with what was going on. Honestly couldn’t say anything better about Jasmine!!

Harry · 16 April 2023

Agent replied · 26 August 2024

Thanks for the wonderful 5* review and your kind words Harry! Best wishes, Lucy, Customer Relations.

5/5

Google

Wouldnt recommend Jody and the rest of the Fulfords team enough. One of the most professional teams compared to other agents. Provide all information i needed. Very friendly team and i wouldnt go anywhere else.

Wendyjbrown · 16 April 2024

Agent replied · 26 August 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Fulfords handled the sale of my property and they were excellent achieving the best price and they provided a first class professional service. Jennifer Mathews was particularly helpful as the main agent and I found her to very both friendly and efficient. She was always prompt to respond to any questions arising as the sale progressed.

Nicholas · 27 August 2022

Agent replied · 26 August 2024

Many thanks for the fantastic 5* review and your kind words. Kind regards, Lucy, Customer Relations.

5/5

Google

Dealt with Jody and she has been So friendly and very helpful. Reassured me with alot of information and knowledge on the housing market. Took notice of what I’d like I would Definitely recommend

Courtney · 16 April 2024

Agent replied · 26 August 2024

Many thanks for your brilliant 5* review and recommendation. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Unprofessional behaviour

Very unprofessional behaviour. Earlier, they told us the landlord had agreed with other tenants and refused our application. Later, my husband inquired about the same property from his Zoopla account and was told it was still available. When he mentioned that I had already spoken to them in the morning, they suddenly changed their answer again. This was despite the fact that we had already accepted the rent they quoted.

Waq · 11 November 2025

1/5

Trustpilot

Never inspected the property for 2…

I own a bungalow in Exmouth with beautiful views of the sea, I used Fulfords lettings to look after it. Fulfords Exmouth never inspected the property for 2 years, tenant wrecked the place, no Branch manager or lettings managers for long periods of time, been offered £100 goodwill gesture not accepted. Please give this company a wide berth.

Gary · 23 February 2026

5/5

Google

A big thank you to Rebecca, Emma and the Team at Fulfords Drake Circus. For being a first time buyer I was nervous with the process but you answered all my questions in a way that I would understand. Thank you for helping in the process and for getting it sorted in a swift 6/7 weeks. I will be highly recommending you to others. Thank you so much Jenny

Jenny · 28 August 2019

Agent replied · 26 August 2024

Hi Jenny, many thanks for your 5* review and recommendation. Delighted your first purchase went well and hope you are settling in to your new property. Best wishes, Tracey.

5/5

Google

Just want to say a massive thank you to Gareth and his team especially Emma and Lorraine. You have all been so amazing and supportive throughout one of life's most stressful experiences. I couldn't recommend fullfords enough. We won't be selling again for a while but if we did we would definitely be coming back to Fullfords. Thank you again 😁

Rick · 27 August 2021

Agent replied · 26 August 2024

Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

I would highly recommend fulfords if you are looking for quality service, they helped me so much when searching for a home, it took me a long time and fulfords was one of the only companies that checked on me in the months of searching always informing me about opportunities I could take to find a new place. They are professional workers that do their best to help you out. They helped keep me calm and helped me understand every process I was having issues with.

Bailey · 16 April 2024

Agent replied · 26 August 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Fulfords Lettings's Google reviews

Questions about Fulfords Lettings Devon

How many reviews does Fulfords Lettings Devon have?

Fulfords Lettings's Devon office has 259 reviews across two platforms: 208 on Google, 51 on Trustpilot (across the whole business).

What is Fulfords Lettings Devon's rating?

Fulfords Lettings Devon is rated 4.2 out of 5 across all 259 reviews, and 4.6 out of 5 on Google from 208 reviews.

Where is Fulfords Lettings's Devon office?

Fulfords Lettings Devon, 44-50 Drake Circus, Plymouth, Devon, PL4 8AB.

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