Fulfords Lettings Devon reviews

★★★★★ 5/5

Google

I was referred to Oliver the mortgage adviser by one of my work colleagues. I have heard great things about Oliver previously so thought I’d give him a shot. Oliver is extremely knowledgeable, confident in his recommendation and put me at ease throughout this daunting process. As a first time buyer, I needed help and guidance which Oliver gave, in abundance. If anyone is thinking of using him as your mortgage adviser, don’t think, just do!

Oli · 15 April 2026

★★★★★ 5/5

Google

I’ve worked with Oliver, the in-house Mortgage Advisor, for quite some time now, and his commitment to actually helping me rather than selling to me is the reason I chose to go with him. Every advisor and broker I’d spoken to in Plymouth before him felt commission-driven and transactional, but Oliver was the complete opposite. He never pushed me toward anything, never tried to steer me for his own gain, and always gave advice with my best interests front and centre. He’s been consistently outstanding; patient, transparent, and genuinely invested in making sure I understood every step. He’s helped me with documents, coordinated with third parties like insurance providers, and handled every follow-up question I’ve had without hesitation. Transparency is his strongest trait - if you need something explained clearly, he’s the person you want in your corner. I’ve been using Oliver’s services since 2024, and I would highly recommend him to anyone looking to buy or remortgage. Working with him has made the entire process straightforward and stress-free.

Lewis · 16 December 2025

★★★★★ 5/5

Google

I would like to give a massive thank you to Oliver Tugwell for the help for the morgage. He was very understandable and easy to work with,and very in point with his work.Whenever i would give him a message regarding my morgage he would reply straight and help. Thank you to Oliver

Fo · 9 April 2026

★★★★★ 5/5

Google

Oliver was exceptional. He wasn't pushing any extras on us, he answered all the questions we had and simplified it for us (first time buyers), he was very easy to get a hold of and …

Sam · 15 April 2026

★★★★★ 5/5

Google

As a first time buyer with special personal circumstances, I was really nervous about the entire mortgage process. My Mortgage Advisor at Fulfords, Oliver, was incredibly supportive throughout and explained everything in detail and in simple terms. The mortgage terms Oliver was able to get me are exactly what I was hoping for. Not only has Oliver and Countrywide Mortgage Services made the mortgage application process easy and stress-free, but they also set me up with a solicitor and home survey company, so that I didn't need to find them on my own (I wouldn't have known where to start!). I could not recommend Fulfords mortgage services (and Oliver in particular) highly enough!

Irene · 14 December 2024

★★★★★ 5/5

Google

As first time buyers we used Oliver Tugwell to advise us on our Mortgage and getting the process started of buying a property. He was able to find us a mortgage that worked for our personal circumstances, better than any bank or other advisor. He made the process of finding a mortgage easy, even though I work three different jobs (Which saved us the hassle of having to explain to each individual lender my employment circumstances). Oliver was exemplary supporting throughout the entire process, answering any questions or concerns we had with any part of the purchasing process. He kept us updated throughout and was easy to approach when we wanted to update our interest rate as it altered. Oliver has been amazing to deal with and will definitely return for advise in the future.

Thomas · 14 December 2024

★★★★★ 5/5

Google

Oliver has been amazing as my mortgage advisor from start to finish. So responsive and helpful, making the process so easy. As a first time buyer I had a lot of questions and needed a lot of guidance on the process and Oliver provided just that - Thank you Oliver

Mollie · 16 November 2025

★★★★★ 5/5

Google

These girls are wicked! Not wicked like witches, but wicked as in AMAZING! ;) I bought my new property and had extensive help from Bryony, Lara, Jennifer, Lindsay and the others too (I tried to remember names haha!) They was very informative throughout and provided plenty of assistance throughout the whole process. A very trusted brand, and I would be happy working with them again for future reference! For a first-time buyer, I was clueless in the beginning, and they answered any questions I had, and kept me well-informed throughout. Cheers girls, onto the next sale then! Big ups to Fulfords x

White · 9 April 2026

★★★★★ 5/5

Google

I can't express how great my experience was with using Fulfords sales and letting agents plymouth. The help I received from Oliver Tugwell and Lara Hewitt-Rees was above and beyond what I would expect. I was put in a quite tricky situation pryor to finishing the purchase on my flat the help I received from the team was absolutely amazing. The way they handled my case was brilliant and in one afternoon they managed to turn the whole situation around for me. I would highly recommend them to anyone who is looking for a sales and letting agents.

Darren · 15 October 2024

★★★★★ 5/5

Google

I sold my flat through Fulford's Estate agents in Plymouth city centre. My main point of contact was Lara Hewit-Rees, the branch manager. It took nearly 2 years to from beginning to end due to various sales falling through. I just want to give credit to Lara, she was incredible throughout. She never gave up on the sale of my flat. She was so determined to complete on my sale and she conducted herself extremely professionally, going above and beyond what was expected of her. Lara kept my sale from faltering many times and was always communicating with me on every development with expert advice on how to continue to keep my sale going through to exchange and completion. She is diligent, tenacious and extremely professional and she is a credit to Fulford's estate agents.

Andy · 15 October 2024

★★★★★ 1/5

Google

I have been renting for the past 15 years and have always had a really positive experience with every landlord…until Fullfords. I also have the pleasure of working with landlords and letting agencies in my professional life too, most are incredible and very knowledgeable and fair. Unfortunately, my entire experience from start to finish with Fullfords and Country Wide lettings has been horrendous. I understand how competitive the rental market is, but if you can find a property with an alternative landlord, please do so!

Alice · 16 March 2026

★★★★★ 5/5

Google

I used Fulfords in St Budeaux as they had my chosen new property advertised. Having looked online, arranged a viewing with Alisha, who couldn't have been more helpful. Moving on, met with Robyn to sort a mortgage which was accepted and paperwork in place. I wanted a couple more visits, which again, Alisha was happy to arrange. I'm now moved in (end of March), and I found Jason, Alisha and Robyn incredibly helpful and friendly at all times, always happy to answer questions and would call me promptly with updates Definitely recommended!

Mike · 23 September 2024

★★★★★ 5/5

Google

We have had a great experience from Fulfords in the Plymouth Branch. Jody has been so helpful and reassuring all the way through, always at the end of the phone if needed to help and give us guidance no matter how many times I’ve called. Nothing was too much trouble for her very calming in what can be a stressful time. Fulfords sorted our mortgage and sale they have been fantastic and very efficient throughout. We would definitely recommend them.

Debbie · 23 September 2024

★★★★★ 3/5

Trustpilot

Seamless if you have the right person

A seamless transition to move when Aaron, the senior lettings agent, was available. Unfortunately he was on a long overdue holiday midway through the process. I was left frazzled by lack of communication and over reliance on online portals and time wasting referencing (a week). I offered to pay 6 months up front which I have, but still needed to go through references and run around (on the day of my father's funeral) to get copies of my savings and investments only to then be told I'd need to pay the 6 months anyway. It's been a distressing time, not helped by lack of communication and red tape. When Aaron returned he called, I paid, we arranged a key exchange and it was done. I like simplicity and simple business practice where you speak to people and at least have an email attaching documents rather than online portals or documents sent without any human interaction. Perhaps I'm too old school, but business should be personable. Aaron is a friendly, warm and welcoming man who gets things done easily which is exactly what you need when you're moving after the death of relative, not to have to chase people constantly.

Simone · 30 July 2025

★★★★★ 5/5

Trustpilot

I can’t recommend Grace Prew at…

I can’t recommend Grace Prew at Fulfords' Dawlish highly enough. As a buyer, I have been incredibly impressed with the service and personal attention she has given throughout my property search.

Bamberry · 3 September 2026

★★★★★ 1/5

Google

Would give no stars if I could! My mum passed away, and I was selling her house. Had three valuations, Fulfords were 20,000 higher than the other 2. Naturally wanting the best price we went with them. House was on the market with Fulfords for 4 weeks. Plenty of views but no offers. Never any feedback on viewings, I had to chase them everytime, they had to come to my work to collect the key for a viewing, as it had been taken home by one of the estate agents! Eventually had enough and took the house off with them and used Yopa instead. House was sold in 5 days! Rang Fulfords to arrange collection of my Mums key, told it had been collected, not by me or anyone from my family, promised a call back from manager heard nothing. Would not recommend Fulfords to anyone.

Hayley · 16 April 2024

★★★★★ 5/5

Google

My house was recently put up for sale by fulfords estate agency in Plymouth. Lara Hewitt-Rees was put in the position of selling my property. Upon first meeting with Miss Hewitt-Rees she was incredibly well mannered and polite. I advised her that I do get nervous about matters of this nature. But throughout our sit down talks she had guided me and assisted me through all the paperwork and has been on hand to assist any questions I had no matter what time of day. I would highly commend her for her thoroughness and dedication to the job in hand.

Chris · 16 April 2024

★★★★★ 5/5

Google

I would highly recommend using them when purchasing your first home, Oliver has been really helpful and made everything easy and effortless when buying our first home.

Matthew · 16 December 2025

★★★★★ 5/5

Trustpilot

Aaron Marks in Exeter branch is great

I would like to thank Aaron Marks in the Exeter branch for being such a kind, professional and helpful member of staff. My family have recently rented a property from Fulfords and couldn’t be happier. The times I have called the office, I have been greeted warmly by all staff and they couldn’t have been more helpful.. Thank you!

Jenna · 12 November 2025

★★★★★ 1/5

Trustpilot

Fulfords in Tavistock fall way short of…

Fulfords in Tavistock fall way short of customer service for buyers of their marketed properties. We understand that estate agents represent the vendor but it is ultimately the purchaser who pays their wages. Todd Schooling in Tavistock works only for the vendor and does not use common sense when a sale falls through lower down the chain. Straight to vendor without having patience to ascertain if the chain can be salvaged(which it has). He does not consider how much money other people have paid out to get to things moving. Through no fault of his own, he is young and inexperienced with no apparent manager to assist in Tavistock. No feedback when questions asked, or only partial answers. Think twice if you want to use Fulfords.

Jimstein · 17 June 2026

★★★★★ 5/5

Google

I can't praise this branch of Fulfords enough from our recent house sale. Starting with the valuation process, they were happy to allow us the time to think through what we wanted to do with the listing and recommended having the pictures take place before the start of the Christmas period before decorations go up and date the pictures, they also recommended a listing day where online views are at their busiest. The valuation for the house was also spot on. Before listing we knew what our end fees would be and worked on a no sale no fee basis. When it came to viewings, they would always contact to confirm before allowing anyone come and view, always providing feedback from each viewing that took place. Finally the agents that completed the viewings at our house always spoke really positively and were really enthusiastic about our home. When I compare how they spoke about our home to the way other agents spoke about the houses we were viewing I know we sold through the right agents.

James · 4 September 2025

★★★★★ 5/5

Google

We were shown around our current home almost 2 years ago by Jasmine who has remained as our point of contact throughout the whole time we have lived here. When we initially contacted Fulfords when searching for a property to rent, Jasmine listened to all of our requirements and found us a perfect home which allowed our dog to stay with us too. She has always dealt with our queries quickly and professionally whenever we have contacted her and even though we have never actually spoken to our landlord, we have a great relationship with them thanks to Jasmine communicating efficiently between us. Fulfords in general are great - any issues we report to them are dealt with quickly and efficiently (we have experienced a boiler issue and a leak), and everyone we have dealt with has been professional and friendly. Highly recommend (Drake Circus office)

Shannon · 16 April 2023

★★★★★ 5/5

Google

I first contacted Jennifer Matthews about the sale of my flat about 18 months ago. Since the very start Jennifer was helpful, reassuring and positive about the sale. There have been a few bumps along the way due to buyers experiencing difficulties but I have always been kept informed and supported throughout the process. Finally the sale has gone through today thanks to a great deal of hard work from Jennifer and Gareth Cooper who has been relentless at chasing tricky solicitors! How they do this job I will never know, but they have both been just incredible and I cannot ever thank them enough!

Anna · 16 April 2023

★★★★★ 5/5

Google

A very friendly and efficient service. Jody provided just the right level of promotion and information and gave us time and access to make our decision. Calls were returned promptly and the sale was completed promptly. Many thanks Jody.

Pete · 16 April 2025