5/5
Thank-you Levi and Laura for your help recently, in getting a probate valuation for my parents' property. Knowledgable sensible advice and efficient service.
Agent replied · 31 May 2023
Thank you for this review!
Trusted Agent profile
★★★★★
475 reviews across 1 platform
Canterbury House 20 Market Place, Dereham NR19 2AX
Sowerbys's Dereham office at Canterbury House 20 Market Place is rated 4.9 out of 5 across 475 reviews on 1 platform, including 475 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of five awards Sowerbys won in 2026. Checked 9 October 2026.
Trusted Agent 2026 results for Sowerbys. Each award is assessed separately from the review sites.
Every review we hold for the Dereham office, from every platform, shown as written. First names only.
5/5
Thank-you Levi and Laura for your help recently, in getting a probate valuation for my parents' property. Knowledgable sensible advice and efficient service.
Thank you for this review!
5/5
Wow! What a refreshing change to selling a property. We’ve been dealing with Sam Jones at Dereham while selling our late parents property and I can’t recommend this chap highly enough. Very knowledgeable and efficient and most importantly showed compassion at a very emotional time. Thank you.
5/5
We had a great experience finding our new rental home with Leanne. She was super friendly and helpful from the second we met her in person, she was very knowledgable about the properties and always available to answer our questions.
5/5
We had a great experience finding our new rental home with Leanne. She was super friendly and helpful from the second we met her in person, she was very knowledgable about the properties and always available to answer our questions.
5/5
Sophie Cook, was excellent at Sowerby's Estate agents in Dereham all the information was at hand and smooth process to renting a new home.
Thank you for this review!
5/5
Our new rental tenancy has been dealt with by Sophie Cook at the Dereham office. She has been exceptional in all aspects and we can’t thank her enough for all that she has done.
1/5
Awful. Took 7 months to get anything done on the cottage we rented, despite constant assurances work would be carried out. After a year, the boiler thermostat was still not replaced, with the result that the water was scalding hot. Sowerbys were aware of this since our first inspection 3 months into the contract. It took 9 months to even get a fuel oil monitoring Watchman unit. Absolutely appalling treatment. I would advise anyone to steer well clear. There are plenty of other estate agents in Norfolk. Try one of them!
5/5
Louie White the property specialist from Sowerbys was an excellent host, enthusiastic, polite and very helpful in understanding our requirements.
Thank you!
5/5
Jessica Tuttle our sales manager is amazing - the service we have received is fantastic. Highly recommended
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4/5
Couldn’t recommend Sowerbys enough, Leanne on the lettings team has been extremely helpful and is continuing to be that way. She has answered every question and query we’ve had very quickly and always so friendly. Very happy with our experience!
5/5
Katie from the Dereham office was very helpful with our property sale. Always responded quickly to our phone calls and e mails.
Thank you!
5/5
Everyone at the Dereham office was really friendly & helpful, but a special mention goes to Octavia who was just brilliant! We would definitely recommend purchasing your home via Sowerbys.
Thank you for taking the time to leave a review! It's great to hear you had such a wonderful experience with us and that Octavia provided an excellent service as always.
5/5
Great service and support from Louie at the Dereham office and also the rest of the team. They went out of their way to keep me updated even at the weekend!
5/5
Our experience in dealing with Sophie Cook at Sowerbys has been very positive! Thank you for all your assistance!
Thank you!
5/5
Louie has provided great communcation and has been extremely professional with the purchase of our new property. We would recommened Sowerbys Dereham for the purchase of a property.
5/5
Had excellent help , advice and information from Jess , was so reassuring and professional about everything we needed to know . Totally instrumental in securing us our next home .
5/5
“I was completely impressed with Louie Whites professionalism and customer service. Was so impressed Louie’s promptness in dealing with anything we asked, regarding our sale. Would highly recommend Sowerbys (Dereham).
5/5
With a long and difficult sales negotiation for the sale of the house, Sowerbys pushed tirelessly to bring the sale to a successful conclusion.
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5/5
Excellent service throughout very friendly staff. Joanna especially helped enormously when dealing with the solicitors and the vendor. I would recommend this, company to anyone wishing for a professional personal service. Thankyou to all.
Thank you for leaving us a review! We're so pleased you had a good experience with us and that you would recommend us to others.
5/5
Outstanding quality of service. Chased and chased a massive chain. Terrific proffesionalism.
Thank you!
5/5
We have let our house and subsequently have sold the property with Sowerbys. Have always experienced excellent and professional service from all members of the team and would highly recommend them for all letting and sales business.
5/5
I spoke to a worker called Louie white on the phone, he was very patient and helpful with me as I have had little experience with estate agents before. He made it very easy and is an asset to the business.
5/5
I recently moved house for the first time in 25 years and Chloe Walker helped to ensure that every part of the process ran smoothly for me. She was very helpful and efficient in dealing with all of my queries and seamlessly liaised with the landlord to organise everything for my arrival. Her professional manner and approach was greatly appreciated and lessened the stress levels! I highly recommend her!
5/5
Sowerbys are very professional from the brochure and initial contact through viewings to offer and sale agreed. Katie and others in Dereham office are some of the best estate agents I have dealt with.
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Sowerbys's Dereham office has 475 reviews across 1 platform: 475 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Sowerbys Dereham is rated 4.9 out of 5 across all 475 reviews, and 4.9 out of 5 on Google from 475 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Sowerbys, Dereham won Gold; Sowerbys, Holt won Gold; Sowerbys, Hunstanton won Gold; Sowerbys, Burnham Market won Trusted Agent; Sowerbys, Fakenham won Trusted Agent.
Sowerbys Dereham, Canterbury House 20 Market Place, Dereham NR19 2AX.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.