Trusted Agent profile
★★★★★
475 reviews across 1 platform
Canterbury House 20 Market Place, Dereham, NR19 2AX
Sowerbys's Dereham office at Canterbury House 20 Market Place is rated 4.9 out of 5 across 475 reviews on 1 platform, including 475 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of five awards Sowerbys won in 2026.
The Trusted Agent 2026 results for Sowerbys, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Dereham office, from every platform, shown as written. First names only.
5/5
GoogleHaving looked for a new Norfolk home for some time, Sowerby's were the one agent that went the extra mile to make sure we found the right property for us and that things went as smooth as they could and kept us, as buyers, as up to date with progress as their seller. We would happily recommend.
4/5
GoogleFriendly, helpful and efficient, responding even when the office was closed. They also helped to arrange viewings managed by other offices.
Thank you for leaving a review! It's great to hear you had a positive experience with us.
5/5
GoogleHaving looked for a new Norfolk home for some time, Sowerby's were the one agent that went the extra mile to make sure we found the right property for us and that things went as smooth as they could and kept us, as buyers, as up to date with progress as their seller. We would happily recommend.
5/5
GoogleStaff were extremely helpful, and very tenacious! The people involved were instrumental in getting things done! I would not hesitate to use sowerbys in the future. Jez
Thanks for the fantastic review. We pride ourselves on not being stereotypical agents, so it makes us really happy when people recognise this. Thanks again!
5/5
GoogleBought a property through Sowerbys, communication was excellent from start to finish with Jess Tuttle. Would definitely use them again.
Thanks for leaving a review! It's great to hear that Jess provided such a good service and we hope you're very happy in your new home.
5/5
GoogleWe found Sowerbys to be professional from the first meeting when I wandered unannounced into their office, right through to the completion. High quality marketing production which was very impressive. Friendly and helpful team, always went the extra mile. Would highly recommend them.
5/5
GoogleSowerbys professionally handled the sale of our house in Swaffham. They were swift to deal with any issues, they provided sound advice and kept us informed every step of the way. It pays to use an agent who is local and knows the area. Thank you so much for such a stress free sale.
5/5
GoogleExcellent customer service received from Aaron recently, extremely professional and responsive.
Thank you for taking the time to leave a review! It's great to hear that Aaron is providing a wonderful service.
5/5
GoogleDealt with Sowerbys, and Octavia in particular, and always found them professional, pleasant and helpful. Highly recommended.
Thank you for leaving a review! We're so glad you received such a great service from us and Octavia in particular. We will be sure to pass on your comments!
4/5
GoogleReally helpful and friendly team. What is a very stressful and long ordeal, they made the process simple and efficient. My family and I must have viewed the house four or five times, however they were happy to allow access each time. Communication was generally good and seemed on the ball to chase things up when required.
5/5
GoogleJess and the Sowerbys team made the process of buying stress free. They kept me updated at every turn. I would definitely recommend them to anyone who wants a professional and client focused service. Thanks alot for you help Sowerbys! Jason
5/5
GoogleI found the team to be wonderful to work with. They were so professional, friendly and so helpful and very caring about my home.
5/5
GoogleExcellent service all the way to successful sale within a week , brilliant stuff levi , jess and Katie, thankyou all
5/5
GoogleGreat service & kept informed of how things were progressing. Lots of details of local contacts, solicitors and surveyors etc.
1/5
GoogleCurrently renting a property and their service is awful. Our boiler broke on tuesday morning, its now friday and our point of contact is nowhere to be seen and boiler repair still up in the clouds. I keep getting fobbed off with excuses. Avoid as they clearly unorganised at this game!!
5/5
GoogleAlways happy to help with a friendly and proactive attitude.
Thank you for leaving a review! We're so glad you had a positive experience with us.
5/5
GoogleSowerby's representative, Sam, was a pleasure to meet and gave a thoroughly professional service.
Thank you for taking the time to write a review! We're very pleased that you experienced such a great service from Sam and will be sure to pass on your comments.
5/5
GoogleChloe Walker of Sowerbys, Dereham has provided excellent customer service on the Letting side
Thanks for taking the time to leave a lovely review! We are so pleased you have received such a great service and will pass your comments on to Chloe.
5/5
GoogleKnowledgeable, professional and polite - nothing seemed too much trouble.
5/5
GoogleEveryone I dealt with was very professional. I felt confident that they would support me and get the best possible outcome. They kept me fully informed.
4/5
GoogleProfessional and committed
Thank you for taking the time to leave us a review, we really appreciate it.
4/5
GoogleSowerby's were very helpful getting our house onto the market. Communication was prompt and professional and we were given feedback from every viewing.
5/5
GoogleBy far the best estate agents
5/5
GoogleSowerbys dealt with the sale of my house quickly, efficiently and professionally - what more can you ask? I would highly recommend Sowerbys to anyone considering which Estate Agent in Dereham to place their house with.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Sowerbys's Dereham office has 475 reviews across 1 platform: 475 on Google.
Sowerbys Dereham is rated 4.9 out of 5 across all 475 reviews, and 4.9 out of 5 on Google from 475 reviews.
Yes. In The Trusted Agent 2026 awards: Sowerbys, Dereham won Gold; Sowerbys, Holt won Gold; Sowerbys, Hunstanton won Gold; Sowerbys, Burnham Market won Trusted Agent; Sowerbys, Fakenham won Trusted Agent.
Sowerbys Dereham, Canterbury House 20 Market Place, Dereham, NR19 2AX.
