Minors and Brady Dereham reviews

★★★★★ 5/5

Trustpilot

THANKS MINOS & BRADYrecently sold a house through one…

We recently sold a house through one estate agent and found there services very poor on every level but purchased a bungalow at the same time through MINOS AND BRADY and the level of communication and help we received especially with JESSICA KEMPwas absolutely outstanding..Jessica was constantly in touch with updates and help with extra viewings and right up to her last phone call on contract exchange day we can not recommend JESSICA and the team she works with at MINOS AND BRADY enough ..well done for all your help .. lee & tina stroud

Customer · 26 November 2024

★★★★★ 5/5

Trustpilot

I worked with Ange at Minors & Brady…

I worked with Ange at Minors & Brady when I recently sold a property. It wasn't the easiest property to seel as it was a rental that I had not lived in. There were inspections to do and some minor work to complete so that the buyers could get a mortgage. Ange managed the whole process in a remarkably proficient and patient way. She made sure that stuff got done and kept me on the straight and narrow when I might have given up! On top of all of that, she was always cheerful, encouraging and helpful. You can't really ask for more than that...

Geraint · 26 November 2024

★★★★★ 5/5

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We recently sold my late grandparents…

We recently sold my late grandparents house and Ange really did go above and beyond. From keeping us updated on feedback after viewings to keeping us informed of where we were at with each stage of the sale, which meant we could leave it all with her, saving us time and effort in chasing solicitors! Ange and her team were so professional at all stages and really did help with a smooth sale at a difficult time. Thank you!

Anna · 10 December 2024

★★★★★ 5/5

Google

Very pleased with the service from Minor’s and Brady, who sold our house. The staff at the Dereham branch were very good at keeping us up to date with how viewings had gone and any feedback. Nagilla was extremely helpful and dealt with everything after the sale had been agreed - she kept us updated throughout every step and was always on hand to answer queries efficiently.

Annie · 17 December 2023

★★★★★ 5/5

Trustpilot

First time seller

Minors and Brady have been awsome from the get go.As a first time seller on behalf of a familyEstate I was clueless.From the start finding the right price point, marketing, getting maximum exposure and taking care of viewings was seemlessAfter a sale was agreed I was put in the tender care of Aysegul Capti in the Aftersales team at the Dereham branch.I can only say that she is determined, dogged,and truly professional at keeping the sales momentum moving forward with the buyers and sellers solicitors.Aysegul is an exemplary example of how to "Get the job done" Thanks Minors And Brady great Job.All the Best Neil

Neil · 23 November 2024

★★★★★ 5/5

Trustpilot

Aysegul Capti- Sales progressor.

We had the pleasure of working with Aysegul ‘Ayse’ Capti with the purchase of our first property. Even though I was abroad when our offer was accepted, Ayse was very helpful and made the next steps stress-free. Always friendly and helpful. Communication was always excellent and even when our solicitors were not helpful or on the ball, Ayse was on hand to sort and put us at ease.No questions were too big or too small and she always had time to talk to us.I would I highly recommend Minors and Brady, and Ayse specifically. We are now proud home owners!!!

Sophie · 21 November 2024

★★★★★ 5/5

Trustpilot

**Review for Jess

**Review for Jess, Our Estate Agent**I recently had the pleasure of working with Jess as our estate agent, and I can't recommend her highly enough! From start to finish, Jess was an absolute gem. She kept us updated with all the relevant information we needed, ensuring that we felt informed and supported throughout the entire process.The journey to finding our new home was a long one, but Jess's professionalism and dedication made it so much easier. She was always available to answer our questions, provide guidance, and offer reassurance whenever we needed it. Her knowledge of the market and attention to detail truly set her apart.I'm so glad we had Jess by our side. Thanks to her hard work and commitment, we finally reached our goal. If you're looking for an estate agent who genuinely cares about her clients and goes above and beyond, Jess is the one to call! Thank you, Jess, for all your help! Mrs and Mr Grimson

Nicola · 20 November 2024

★★★★★ 5/5

Trustpilot

Always a 5*

I recently had the pleasure of dealing with Nagilla at Minors and Brady, and I couldn't be more impressed with the level of service I received. Nagilla supported us as soon as we had sold our property and she was fantastic throughout. Nagilla was professional, knowledgeable, and extremely responsive to all of my questions and needs.What really stood out was Nagilla’s attention to detail and commitment to making sure everything went smoothly. She managed to make the whole experience much less stressful than I anticipated.If you're looking for an estate agent to buy, sell or rent a property with then I highly recommend Minors and Brady. They go above and beyond for their clients, and I’m so grateful for their expertise and support.

Alex · 7 November 2024

★★★★★ 5/5

Trustpilot

Minors & Brady … are fab Aysegul Capri

Minors & Brady …. You are amazing !Aysegul Capri has been so efficient & helpful with my purchase of Fairfield Close. I have received exactly the right amount of contact during the process. Since I put the offer in on the 23 August the team have been there for any questions and advice. Thank you everyone you have helped make a very smooth move so much less stressful. I wouldn’t hesitate to recommend Minors & Brady for a great ‘moving’ experience I’ve just exchanged today and again the support and help has been outstanding. Thank you all so muchPaul.

PAUL · 7 November 2024

★★★★★ 5/5

Trustpilot

Definitely recommend.

I will definitely recommend Minors and Brady to anyone looking to sell their property. They worked hard and were so kind when our first chain broke down. The after sales team was brilliant, big shout out to Claire Wilson who was without a doubt very impressive. She kept everyone in the chain on their toes, we really felt like she was in our corner and made us feel that we were the most important clients on her list. Very professional and supportive.

Mrs · 7 November 2024

★★★★★ 3/5

Trustpilot

Sales side is unbeatable, after sales is a shambles

Connie and Charlie were amazing, always keeping me up to date, doing everything they could not just to get me viewings but the best offer also. From initial meetings, photos and getting the advert ready, to processing the Memorandum of Sale. Everything is handled carefully, and so well. They took so much stress out of what can be an extremely stressful experience.Sadly, after sales really let the side down. My case was handed over from agent to agent, no one read the case notes, had to chase every day to get updates, and was given so many excuses for why my sale was delayed. They made the process so stressful, which was such a shame after all the excellent work the sales team had done before.

Ms · 7 November 2024

★★★★★ 5/5

Trustpilot

Ange has been fantastic

Ange has been fantastic! When selling our home we wanted a local trustworthy and good agent and all the reviews we got for Ange&co were fantastic. From the start they were quick, professional but most importantly they were lovely people. From the photos to viewings, every Ange&co employee was outstanding. a BIG shout out to Ange herself- most owners are corporate and in the background but not her. She was so involved, charismatic, genuine and honest. Her guidance and expertise was second to none and she made the whole experience better.We also purchased through Ange and even then they were fantastic still! We had so much information and through our whole process we got so many updates that we were grateful for. They really went above and beyond! Near the end we found out Ange was merging with Minors and Brady which made us a bit apprehensive as we didn’t pick them for a reason. But knowing Ange would see our purchase and sale though was comforting. It’s sad to see Ange&Co merge. We just hope Minors and Brady really appreciate they have the best in their midst with Ange and appreciate her expertise and personality that draws people in. Overall, a huge massive pink thank you to Ange, and her team. Selling and buying is a headache but you all made the experience so much smoother and personal.

Esin · 4 November 2024

★★★★★ 5/5

Trustpilot

Top quality service

A big shout out to Cassandra for all the help and support throughout the buying process. Whilst actually being instructed by the seller, Cassandra kept us updated all the time and made what has been a challenging at times purchase, run as smoothly as it could. The whole process from submitting with the offer with Connor, right up to exchange has been as painless as it could be thanks to Cassandra and the team at Dereham Minors and Brady. A big thank you.

Mr · 2 November 2024

★★★★★ 5/5

Trustpilot

Minors & Brady - excellent service

Minors & Brady were my 3rd property agent after some really poor service from Pymm&Co and WH Brown (avoid these two would be my advice!)Both Adelaide and Cassandra were professional and supportive throughout the sale process and were available at all times. Sale was concluded from offer to completion within 7 weeks and the only hold up was in the week prior to exchange largely down to slow response times by the buyers solicitor.I would recommend using Minors and Brady for your property sale/purchase, as an independent agent their client centric services are beyond expectations.

Ian · 29 October 2024

★★★★★ 5/5

Trustpilot

Excellent service to the end

Well what can I say. The experience with Aysegul from Minors and Brady Dereham Office has been like a roller coaster, up and down all the way.She has been our rock, keeping us informed all the time, with a happy disposition but not always good news!But today it has been excellent news and all has gone well.We can't thank Aysegul enough. I will miss our sometimes daily calls or weekly calls with updates.We have laughed and nearly cried at the lack of common sense used at times!Thank you so much, you made the whole experience amazing.Elaine Prewer

VIC · 28 October 2024

★★★★★ 5/5

Trustpilot

Amazing experience

We are exceptionally pleased with how Ange Henderson and Jessica Kemp have handled the purchase and sale. They have both kept us up to date on the progress. Ange has been exceptional, and have handled any chasing with our sale extremely well. Jessica has been amazing throughout. We would have lost faith if Ange hadn't have kept chasing. Amazing team and would highly recommend.i would also like to thank Dan and Kris for their support at the beginning, with issues we had arise from another company. Thank you Minors And Brady/ Ange & co

Vicki · 28 October 2024

★★★★★ 5/5

Trustpilot

Excellent service from Aysegul

I had a rental property in Caister and instructed Minors & Brady to sell after a professional valuation and realistic sale price. The house was sold before it reached the market with the first to view buying. This is often when agents lose interest but not with Minors & Brady. Aysegul Capti was the sales progressor and she was excellent. Weekly calls to ensure that I was kept up to date and when the exchange date seemed to be drifting she was in contact with the solicitors on both sides to get the exchange completed as requested. A great service from Aysegul and M&B would do well to hold on to her!

Kevin · 24 October 2024

★★★★★ 5/5

Trustpilot

Excellent Service from Claire Wilson of…

Excellent Service from Claire Wilson of Minors & Brady estate agents!I can’t speak highly enough of the service I received from Minors & Brady, especially Claire Wilson, who has been outstanding throughout the entire process. From start to finish, Claire was friendly, communicative, and incredibly efficient, making the whole experience of buying a property as smooth as possible. She was always available to answer any questions, keeping me informed at every step, and her professionalism shone through in everything she did.Dealing with Claire and the rest of the Minors & Brady team has been an absolute pleasure. I would not hesitate to recommend them to anyone looking for a trustworthy and reliable estate agent in Norfolk. First-class service all round!

Warren · 18 October 2024

★★★★★ 5/5

Google

I have just completed the sale of our property and wish to coney my thanks to Caitlin Cannell of the after sales department. Caitlin has been very helpful throughout dealing with myself and the solicitors and buyer. She has been very efficient and a pleasure to deal with being dedicated and committed throughout. Thank you Caitlin you have performed admirably and are an asset to Minors and Brady.

Linda · 18 September 2023

★★★★★ 5/5

Trustpilot

House sale

We used Minors and Brady to sell our parents home. We weren’t overally impressed with the service we received initially when the property went on the market. We weren’t kept up to date with weekly contact like promised and we just felt they weren’t pushing the property enough. We were having to call and chase them for updates. Saying that once the sale had been agreed Claire Wilson was brilliant. Weekly updates and on the ball service. Very professional.

Em · 15 October 2024

★★★★★ 5/5

Trustpilot

What a peach! Great Work Aysegul!

We used Minors and Brady to sell my dad's house. From the start they have been amazing thank you. But the star for us has to be Aysegul, in the Sales Progressor side. She has been amazing and has gone above and beyond to help my dad and myself with every part of the sale from chasing up everyone daily. Aysegul is great asset to Minors and Brady. She's a peach. Thanks everyone again. Very highly recommended from all of us.

James · 27 September 2024

★★★★★ 5/5

Trustpilot

Myself and my husband bought our first…

Myself and my husband bought our first home together through Minors & Brady 4 years ago, they were so helpful and kept us updated. Earlier this year, we decided to sell our home through Minors & Brady due to a growing family. We knew we wanted to sell our home through Minors & Brady as we had a really positive experience from them throughout our buying process, our current home was sold quite quickly. Cassandra Creek kept us updated through the process weekly and she was very understanding, it was very helpful to have updated weekly. Many thanks to Cassandra and all at Minors & Brady for all of your help. We are very much looking forward to move into our new home with our new growing family.

Sophie · 25 September 2024

★★★★★ 5/5

Trustpilot

Lauren/ viewing

Lauren, who showed us around was both professional and informative and was very easy to engage with. 5 STARS

T.Large · 2 October 2026

★★★★★ 5/5

Trustpilot

Outstanding !!

Outstanding !!Throughout the selling of my current and buying of my new property the service received by Minors and Brady has been excellent but the after sales care by Aysegul Capti was outstanding. Every step of the way Aysegul was on hand to guide us through and we can’t thank her enough. She’s a credit to Minor’s and Brady and deserves and massive thank you for all her hard work , professionalism and guidance.

Nicola · 16 December 2024