Trusted Agent profile · Dereham
★★★★★
2,126 reviews across 2 platforms
9a Market Place, Dereham, NR19 2AW
Part of Minors and Brady, see every office.
Minors's office in Dereham, at 9a Market Place, is rated 4.9 out of 5 across 2,126 reviews on two platforms, including 361 Google reviews rated 4.8.
Every review we hold for the Dereham office, from every platform, shown as written. First names only.
5/5
TrustpilotClaire who is part of the after sales…
Claire who is part of the after sales team has been excellent. Our buying and selling process has been quite stressful as we have a new baby , and things haven’t always gone to plan.Claire responded to my emails straight away , was always very easy to get hold of. I feel she went above and beyond in the last two weeks , pushing my solicitors and keeping everyone updated.I have been very impressed and would use minors and brady again !
5/5
TrustpilotGreat service!
We moved to Minors and Brady Dereham from another agency and i'm so glad we did. Everyone has been so great to deal with, super friendly, thorough and professional. We exchanged today and i can't recommend M&B highly enough. Claire Wilson in the aftersales team has been a dream, i've never felt like i've had to chase for any info or update, which is something i've experienced in the past with other agencies. The whole process has felt really smooth and as stress free as it can be. Would highly recommend!
5/5
TrustpilotCharley at Minors and Brady made our…
Charley at Minors and Brady made our experience very positive. Her communication throughout the selling process was exceptional, and I would highly recommend Minors and Brady to anyone thinking of selling a property.
5/5
TrustpilotHIGHLY RECOMMEND
Beth Linton was the letting agent that assisted me with letting a beautiful home in Foxley. I was dealing with Beth from Australia and she was absolutely fantastic. Kept me informed throughout and made it all very easy for me. Brilliant customer service skills and went above and beyond. Kind regards Helena Mattavelli
5/5
GoogleA massive thank you to the team at Dereham. After unsuccessfully being on the market with another estate agent for 7 months, Minors and Brady sold it within weeks. The whole operation was efficient, professional and friendly. Particular thanks to Cass Creake who chased everyone up and constantly updated me so I knew what was going on at all times. I would thoroughly recommend this Minors and Brady.
5/5
TrustpilotA special shout out to Clare who has…
A special shout out to Clare who has been a real source of communication and efficiency during a challenging sale. The after sales service has been exemplary. Thank you.
4/5
TrustpilotHelpful. Not too pushy
We bought a house through Minor and Brady Caister this year.The branch manager was very helpful in getting things sorted. They helped us negotiate a good price.We had some delays that were not their fault but Cass at after sales chased it up for us daily. She always replied to my many calls and was patient with my frustrations! We are very happy and settled in our new home. Just bare in mind if moving to the area, Norfolk time is slower than the rest of the country. But it's an advantage once you are here to relax
5/5
TrustpilotGreat Service
Ange took over the sale of my elderly parents property after they were struggling to sell. Her consideration for their ages and her constant support made the whole experience far less worrying for them. Her communication throughout the whole process was excellent and kept on top of chasing solicitors to push the sale through and get my parents moved as soon as possible. We cannot thank her enough and would highly recommend!
5/5
TrustpilotSuper easy and streamlined experience
Had a great and easy experience with Minors & Brady, from the initial viewing to getting the paperwork done. Beth was a big help and provided us support whilst we took the property off the market.
5/5
GoogleWe were shown around a property by Louis who was friendly, warm, informative and professional. He was able to answer our questions about the property and very accommodating to us! He even stayed a little longer for us to have a deep look around
Hi Rosie, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Louis, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
TrustpilotWell what can I say…
Well what can I say.. these people are absolutely amazing. It’s our first time buying a home, so we didn’t have a clue with what we were doing, what to expect and what’s going happen. They have helped us no end, nothing is too much to ask with them. I want to say a great big Thankyou to Jasmine Fitt. She has been beside us every step of the way. Helping with everything, taking the time to explain the stuff we didn’t understand. Making sure things had been received and been sent. ( we had a few bumps along the way that wasn’t ours nor minors and Brady’s fault ) but she went out of her way to help get them sorted. Making sure we was ok along the way. She’s just been fantastic. Can not praise her enough. Such a lovely lady too.If we were to need to sell and buy again we wouldn’t hestitate to use minor and Brady’s again. We highly recommend them Thankyou x
5/5
TrustpilotI had a really difficult sale process…
I had a really difficult sale process driven by a poor solicitor on the buyers side but got there in the end, thanks to Jasmine for the constant chasing and updates. I would highly recommend M&B!
5/5
TrustpilotThe team at Minors & Brady have been…
The team at Minors & Brady have been excellent throughout the process of letting my property out. In particular Samuel Carpenter who has been lovely to work with and has kept us informed at every stage.
5/5
TrustpilotRosie Turley
Rosie has been amazing! Getting my purchase across the line to exchange of contracts. I think without her help and support we would still be waiting. I can't recommend her enough. Keep up the good work.
5/5
TrustpilotVery helpful staff in particular Kian…
Very helpful staff in particular Kian who given a limited amount of time to organise a viewing arranged one within 30mins. At the viewing the member of staff was efficient and courteous. This was my first encounter with this company and I will use them again.Full marks for customer helpfulness
5/5
TrustpilotNice service and communication
Claire Wilson was great with communication to provide updates about the purchase transaction and liaising with solicitors at both sides. I really appreciate the services provided.
5/5
TrustpilotJessica Kemp and the team at Minors…
Jessica Kemp and the team at Minors and Brady have been amazingI have been contacted regularly by the team and Jessica giving regular updates on the sale and they have helped what can be a stressful time run smoothly
5/5
TrustpilotJack was very helpful and friendly
Jack was very helpful and friendly. Was professional and informative, knew everything about the property and answered my questions when he showed me round.
5/5
TrustpilotAfter having an offer accepted
After having an offer accepted, Jessica Kemp provided excellent after sales. Really effective communication, always kept up to date, consistent responses, and left me no doubt in how far along the process was. Thank you for all your help.
5/5
TrustpilotNew Tenants found for us
We had to remarket our flat as the previous tenant moved away. Minors and Brady organised everything, got a lot of viewings and found new renters in less than a month.The paperwork was completed in a timely fashion.They also provided EPC advice and found contractors. Luke, Beth and the team were great.
5/5
TrustpilotChris Fulcher guided us through the…
Chris Fulcher guided us through the sale of our property.Helpful, patient, professional and always friendly.Would highly recommend Minors and Brady especially Chris .
5/5
TrustpilotJoe very friendly, polite & efficient
Joe was very friendly, efficient & professional. He showed us around a few different houses, in a relaxed style and also pointing out the important things. A very good estate agent *****
5/5
TrustpilotClaire Wilson has been our main point…
Claire Wilson has been our main point of contact and has been outstanding. Helpful, communicative and seemingly always cheerful. A consumate professional and its been a plessure to deal with her. Thank you.Mark G
5/5
TrustpilotCaroline Larke has been fabulous in…
Caroline Larke has been fabulous in instigating the exchange of contracts in both our sale and purchase, I honestly think without her help we would still be floundering somewhere in the abyss! We highly recommend her.
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