Minors Dereham reviews

★★★★★ 5/5

Trustpilot

Excellent

We have viewed a few properties advertised by Minors and Brady. Their service was excellent, as well as the properties that we've seen.One agent who stood out to us was Jack Whelan. He went above and beyond by arriving early to ensure the property was well prepared and inviting. Jack provided a detailed guide outlining things like local amenities, schools and transport links. As we asked questions about property history, the agent shared insights about past and current renovations and even offered to arrange a follow-up for more specific enquiries.Jack's proactive approach, coupled with a warm and professional demeanor, made our viewing experience seamless and reassuring.5 star service!

Rafael · 6 December 2024

★★★★★ 5/5

Trustpilot

Megan Clarke has been brilliant keeping…

Megan Clarke has been brilliant keeping me updated on the sale progress and liasing directly with both sets of solicitors to push matters along. Great communication throughout the process and always very professional.Thank you.

Stephen · 6 November 2024

★★★★★ 1/5

Trustpilot

VERY PUSHY and LIARS

VERY PUSHY, to the point where they pestered and pestered about lowering the price, then played us off against each other by lying to me about my ex agreeing to reduce the price of the house in order to get me to agree.Having received my formal complaint stating what had happened, their response was: "We apologise if your interpretation of the conversation was different to how we saw it." which was blatant gaslighting.This is a despicable, underhanded company that only cares about the number of properties they sell, so they can boast about being the 'best seller' in the region, rather than caring about getting the best price and providing the best service for their clients.

Anonymous · 5 December 2024

★★★★★ 5/5

Trustpilot

If I could give 10 stars, I would

Our move wasn’t the easiest. Hiccups from point A to B. The one consistent saving grace was the stellar service from the whole M&B team. From start to finish, their support was second to none. Natalie from the sales progression team was fantastic, keeping us up to date with our sale and purchase. Special thanks goes to Adam Waters, who went above and beyond when we ran into a few problems. Working out of hours and keeping us up to date during the whole time. I have no doubt that it was his insight and advice that made our sale and subsequent purchase happen. If I could give 10 stars I would. Thank you, for all of your help.

Josh · 4 December 2024

★★★★★ 5/5

Trustpilot

Highly recommended.

We viewed a property yesterday, accompanied by Joe Finnegan. Joe was polite, professional and had a wealth of knowledge with regards to the property we were viewing. No questions we raised went unanswered. We highly recommend Joe. An absolute credit to his profession.

Charlotte · 5 June 2024

★★★★★ 5/5

Google

Excellent service from Jamie Laville and the team at Dereham when we purchased our house. Kept us updated every week with what was happening with our purchase but also chased up on all the other people in the chain and kept us informed as to what was happening. If I ever had to move again I would definitely be using Minors and Brady. Highly recommended.PositiveResponsiveness, Quality, Professionalism

Alan · 26 August 2022

★★★★★ 5/5

Trustpilot

Great first experience with Minors and…

Great first experience with Minors and Brady!Connor was very friendly, efficient and professional in helping us book a house viewing and seeking answers to our questions very promptly.The viewing conducted by Hannah was also excellent.Thank you!

Vikki · 30 September 2024

★★★★★ 5/5

Trustpilot

I've been looking for a new home and…

I've been looking for a new home and spoke to Connor in lowestoft. He's been very helpful and given me lots of advice and guidance. I would definitely go back to Connor in the future. Such a helpful person.

Rachael · 12 August 2024

★★★★★ 5/5

Google

Megan was kind enough to show us around a property today . She was very friendly , helpful and full of knowledge . Every question we had Megan could answer . We believe she is an asset to her team at minors & Brady .

Amy · 25 April 2024

★★★★★ 5/5

Trustpilot

Minors Were Great Throughout The Process

We have just completed a purchase and sale. Minors and Brady dealt with our purchase and Property Ladder with our sale. The experience we had with these two agents could not have been further apart. It was Cass from Minors who we dealt with throughout the process once offers had been accepted and she was just brilliant! Constantly contacting and updating us, checking we were happy with everything and explaining the next steps.We will definitely look to use Minors again in the future (and will definitely stay away from Property Ladder).

David · 27 November 2024

★★★★★ 4/5

Trustpilot

My house sale was a very long process

My house sale was a very long, stressful process due to two buyers pulling out very close to completion date without giving a reasonable explanation. I had a number of different people dealing with the sale but it was Aysegul Capti that was the person who kept me informed right up until the sale was eventually completed. Selling a property is a very stressful experience due to outdated laws but Aysegul did her very best to help things along and kept me updated right until completion.

Wendy · 25 November 2024

★★★★★ 5/5

Trustpilot

Rosie Turley was great throughout the…

Rosie Turley was great throughout the purchasing process. She was always more than happy to chase for us as the buyers to ensure that the above chain was kept moving and allowing for a smooth purchase. I would highly recommend Rosie and Minors Brady.

Fletcher · 7 May 2024

★★★★★ 4/5

Trustpilot

House Sale

Once a buyer was eventually found, Claire Wilson handled our sale. The process took longer than it should because of the solicitors but Claire gave us regular updates throughout. Many thanks to Claire for helping us over the finishing line!

L · 17 July 2024

★★★★★ 5/5

Trustpilot

Great service

I want to say thank you to Claire for being our point of contact, she was very professional and the close contact she had with updates every week on our sale and purchase was very helpful. Thank you for your help throughout.

GG · 11 June 2024

★★★★★ 5/5

Trustpilot

Very helpful

Adelaide has been very easy to chat with about my new home needs. Magenta was there to greet me at the viewing and was very friendly and welcoming. I was shown around the property and given plenty of time to look around. Would definitely recommend.

Sara · 15 April 2024

★★★★★ 5/5

Google

CASS, what can I say that hasn’t probably!!!! Been said before, Cass has been absolutely professional in my dealings with her to the she would only contact me with good news ( another story completely) she kept in contact and we eventually sailed thru to completion on what I would be sure Is not a regular type of transaction, thanks again Cass⭐️ One more star for good measure

Andrew · 15 June 2022

★★★★★ 5/5

Trustpilot

We had a viewing recently with Paul…

We had a viewing recently with Paul Collings,Paul was very approachable, knowledgeable and sought out to find any information for us about the property that he didn’t have to hand at the initial viewing. Having viewed many houses in recent times, Paul made us feel very at ease and welcomed into viewing the property.

Jason · 26 September 2023

★★★★★ 5/5

Trustpilot

Brilliant Customer Service

Lexi Mulley has been fantastic in assisting me with any issues or problems in my rental house. Lexi always goes above and beyond to assist both myself and the landlord. Lexi has excellent customer service skills and has such a friendly and warm approach.

Helena · 2 May 2024

★★★★★ 5/5

Trustpilot

Excellent Service

I am so pleased we chose Minors & Brady to sell our property, I had looked on Trust Pilot at the reviews for different estate agents and Minors & Brady came out top.They were very professional and kept us informed all the time, we sold very quickly and we had Claire Wilson as our sales progressor, she was absolutely fantastic.She rang us every week to keep us informed of how our sale was progressing, she was very professional and very friendly.I am so glad I went with Minors & Brady to sell our bungalowThank you again Claire for everything you have done, you are a star 🌟 I would give you more stars if I could

Julia · 19 November 2024

★★★★★ 5/5

Trustpilot

Claire Wilson has been very helpful…

Claire Wilson has been very helpful throughout this experience, reassured me along the way & I am very much appreciative, so glad we exchanged contracts today & looking forward to moving to my new home nxt Fri 👍😃

Tracy · 17 August 2024

★★★★★ 5/5

Trustpilot

Just completed on our first house via…

Just completed on our first house via M&B, Rosie and her team were quick to respond, very helpful and patient with our unfamiliarity, and made the whole process as painless as it could be. Great work, thank you very much.

Onorian · 12 July 2024

★★★★★ 5/5

Trustpilot

The sale of my home started with Ange &…

The sale of my home started with Ange & Co who oversee the sale of my home from start to finish to an exceptionally high standard. Towards the end Ange and Co merged with Minors and Brady and I can only state that M & B have landed themselves an A1 estate agent and I'm sure if they follow her lead and experience their business will benefit 100%. If I was to sell another property I would now use Minors and Brady and ask for Ange to oversee it.

Carol · 18 November 2024

★★★★★ 5/5

Trustpilot

Satisfied Customers

Minors and Brady were very efficient from the outset. Our move has been long and protracted for a number of reasons but Cassandra Creek has word hard to achieve a successful out come for us. Thank you Cass.

Julie · 14 August 2024

★★★★★ 5/5

Trustpilot

House Purchase

We recently purchased our new house through Minors & Brady and I would just say this - if there wasn't for Nagilla (aftersales) and her kindness, patience, help and support - we wouldn't have a new house. She is a right person on the right place and I would recommend her to anyone. Thanks Nagilla, for everything.Tereza

Tereza · 30 June 2023