Trusted Agent profile · Dereham
★★★★★
2,100 reviews across 2 platforms
9a Market Place, Dereham, NR19 2AW
Part of Minors and Brady, see every office.
Minors's office in Dereham, at 9a Market Place, is rated 4.9 out of 5 across 2,100 reviews on two platforms, including 361 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Minors and Brady hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Dereham.
Every review we hold for the Dereham office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service
Hannah was waiting for us at the property we were to view. She was very helpful in showing us the house . We also saw another house the same day also with Hannah and again very helpful . We are hoping to purchase one of the properties.
5/5
TrustpilotClaire Wilson @ Minors & Brady
Claire Wilson @ Minors & BradyMany thanks to Claire and the other staff at Minors and Brady for a thoroughly professional service and for ensuring that we were promptly informed of progress during our purchase.
5/5
GoogleWe would like to thank Cassandra Creak of Minors and Brady for her after sales service. Her continued help and persistence in achieving exchange and completion of the sale of our property was second to none. Communication was excellent, Cassandra always responded to our phone calls and any questions that we had. Many thanks once again and also to the sales team for securing a speedy sale on our behalf.
5/5
TrustpilotCan’t thank Claire Wilson enough
Can’t thank Claire Wilson enough! She has got as through such a stressful journey with such ease on her part, nothing was too much trouble.
5/5
TrustpilotFriendly and helpful
Rosie and the team played an active part in my purchase. I am a very busy person and Rosie always kept me informed of progress, thus saving me time from having to chase for information. I would recommend Minors and Brady. Thank you
5/5
TrustpilotExcellent experience
Thank you James for being prompt, courteous and helpful with our two viewings. You made our viewings relaxed and easy. You were able to answer any questions we had with confidence and clarity. We would definitely use Minors and Brady again.Patrick and Carole
5/5
TrustpilotI recently had the pleasure of dealing with Samuel
I recently had the pleasure of dealing with Samuel Carpenter for a client of mineI have dealt with 1000's of Estate agents up and down the country and he and the team were exceptional Courteous, professional, empathetic at all times 100% recommend Samuel and his colleagues
5/5
TrustpilotRosie from Minors and Brady
Rosie from Minors and Brady Kept us update on every aspect of our sale It took longer than expected which was no fault with Minors and Brady Rosie was there liaising regularly with both conveyancers to keep both ourselves and our buyers updated We would not hesitate to recommend Minors and Brady Thank you for your hard work Rosie
5/5
TrustpilotAbsolutely amazing service
I would love to hand it to aysegul capti who was dealing with a purchase for are first and forever home. She was absolutely amazing at her job as the vendors estate agent. Wish she was our solicitor and mortgage advisor. She do not stop chasing and will hunt people down who was ment to be working on are side and which choose to ignore us. But aysegul would always get back to us and go out of her way to find the excuses and hold ups. Star would refer her as the rottweiler lol. Thanks so much merry Christmas and happy new year 🎉
5/5
TrustpilotEllie was very personable and helpful.
Ellie was very personable and well-informed, answering what questions we had without hesitation and enabling us to take in the property without distraction. As we said to her there, she is the best-prepared agent we have met.
5/5
GoogleWe took on Minors & Brady as a second agent when our original agent wasn't working well for us. Callum Butler was positive, bright and pro-active from the start. During a very difficult time Callum and the team around him persevered with ideas and new strategies to ultimately get us an offer we could accept on our house. We were very pleased and impressed with their work and would certainly recommend them in future.PositiveResponsiveness, Professionalism
5/5
GoogleThe Minors and Brady team were very professional in assisting and handing me over to Molly-Jo Norman, who helped me get my mortgage all sorted and set up. Molly was fantastic and helped me step by step, explaining in detail the options open to me. She was very accommodating and very prompt with her replies. I have and will continue to recommend Molly to my friends and family for her great work. Thank you again Molly!
5/5
TrustpilotA very Big Thank you to Jessica Kemp…
A very Big Thank you to Jessica Kemp for taking me over the finishing line on my first ever property purchase. Making the whole procedure very smooth & easy for me .The whole team has been very efficient & a pleasure to deal with .
5/5
TrustpilotGreat experience
Magenta Rose was friendly and knowledgeable. Although we didn't end up buying the house she showed us, Magenta could not have been more helpful. She knew about the property, answering all of our questions, and clearly had a good relationship with the homeowner too.
1/5
TrustpilotMinors & Brady won't leave us alone
We considered using Minors & Brady to market our home and had one of their agents visit to talk about it; after speaking to two other agents we went with a different company. The property hasn't sold, so they have called us to try and persuade us to let them market the house. We've told them we're not interested in using them and not to call again. They have called us about once every three weeks for the last nine months and despite being told extremely clearly, over and over again, that we will not use them, they keep calling. I've told them to delete my number and never call again but they keep calling. Pushy, irritating, aggressive people who absolutely will not take no for an answer. Please stop harassing us, you are appalling people and based on this experience there is no way we would ever use your services.
5/5
TrustpilotJess from the after sales supported me…
Jess from the after sales supported me every step of the way. Kept me up to date and would always return any query in good time. Thank you Jess and team :)
5/5
TrustpilotAysegul Capti at M&B
We exchanged contracts today to buy a house marketed by M&B. It hasn’t been easy - our vendors then got stuck in a long chain beyond their control.I just wanted to say how impressed we’ve been with Ayse. She has worked very hard pressing each stage of the chain, keeping us informed, and listening to me whine. I think she has probably ridden the emotional roller coaster with us. My call log shows about a billion calls - most initiated by her calling to update & assure us.She started today by getting on to all the conveyancers (who are of variable quality) to make sure they started their process, chased it through the day, and rang me as soon as we had a result.I think people think estate agency is easy and don’t realise the value of a good agent when everything else gets stuck. The presentation of the house we were buying was good (but not overstated) but I think the real value for our vendors has been Ayse’s diligence.
5/5
TrustpilotMegan and mathew at Dereham office…
Megan and mathew at Dereham office handled my post sale part of the house buying process and they were excellent to be fair and honest kept me updated. Rang me straight back. Answer the questions that I had if they didn’t know the answer they went and found out and got back to me the same day, polite, courteous and very helpful quite happy for paying for the service, et cetera can’t fault them. boss should give MEGAN a pay rise or at least buy her a latte
5/5
TrustpilotVery good estate agents and easy to…
Very good estate agents and easy to deal with. Particularly Conner with the sales process and Megan with aftersales. They are proactive and straight forward in the way they handle the sales process.
5/5
TrustpilotMinors & Brady were brilliant…
Minors & Brady were brilliant throughout the purchase of the property I bought. Jasmin particularly went out of her way to make it a smooth transaction. Very happy & would definitely recommend
5/5
TrustpilotGreat experience
It was a pleasure doing business with Rosie Turley and her colleagues at Minors and Brady. Rosie was efficient and courteous and dealt with every query promptly. She communicated with all parties in a coordinated manner and kept everything moving along. Many thanks to all.
5/5
TrustpilotMinors and Brady are the bedt…
Chris Fulcher has been very helpful with the initial purchase of my apartment. He was friendly and very approachable.The people arranging viewings were also nice friendly people. Minors and Brady are the number one in my book!
5/5
TrustpilotLovely personable and professional
I was shown round a bungalow today by Leah Baker, she was very personable and professional nothing was too much trouble when I wanted to check out it the loft space.Thank you Leah
5/5
GoogleSold my house within a week of it being online, well above the listed price. Pictures were impressive and the whole team were great and kept me up to date the whole way through, which is a completely different experience than I have had with dealing with other agents. Specifically wanted to say thanks to Charlie who went above and beyond - I never had to chase him once.
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Tell us what you need and we'll put you in touch. Minors and Brady hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Dereham.
