Trusted Agent profile · Dereham
★★★★★
2,067 reviews across 2 platforms
9a Market Place, Dereham, NR19 2AW
Minors and Brady's office in Dereham, at 9a Market Place, is rated 4.9 out of 5 across 2,067 reviews on two platforms, including 337 Google reviews rated 4.8.
Every review we hold for the Dereham office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat Estate Agent (Elle)
Met Elle today at 8,Parish rd,Stratton Strawless,Norwich Elle was was welcoming & relaxed,it was a pleasure to meet her, she showed me around the property & answered all my questions very professionally!I believe Elle is a asset to your company!I am sure will will close a deal soon!Regards Mr Alan Lazarus
5/5
TrustpilotLee Mortier was brilliant from start to…
Lee Mortier was brilliant from start to finish, as were Connie and Emily. Connie got us a viewing as soon as I called, which was the day the house was advertised. Emily gave us a tour of the home shortly after and Lee and Emily both helped us to negotiate with the seller for a successful accepted offer. It was a smooth and easy experience. I would love to say I will use Lee and the team at Minors and Brady again but I probably won't because I don't plan on ever leaving this beautiful home once I'm in :)
5/5
TrustpilotThis company did an excellent job…
This company did an excellent job selling our house and then chasing up solicitors etc to make sure it went smoothly. We can’t recommend them enough
5/5
TrustpilotAftersales at its best.
Having an aftersales agent assist you throughout the whole buying and selling process was fantastic.
Thanks for your review, Simon. It sounds like a more complex move than most, so it’s great to hear Julia kept everything clear and moving despite the differences between the English and Scottish processes!
5/5
TrustpilotRestoring faith
We have been looking at houses with several different estate agents and to be honest most don’t have a clue ,this is the kitchen , this is the bedroom. You can see where I am going with this. I was speaking with my son and he said try Minors and Brady as he knew Jamie.As it so happened we found a house to look at from them.We made appointment very friendly and happy to help.we meet the agent, a young person and I was thinking ,here we go again. I could not have been more wrong. Friendly, happy, very knowledgeable, a good listener I’ll stop there. I just want to say that Jamie and other’s train and treat your staff well. And a special thanks to Emily Bygrave for restoring my faith in the young generation.
5/5
TrustpilotA huge thank you
A huge thank you to Cass at Minors and Brady for helping us through our house sale. She was there at every step and dealt with all the issues as they arose in a professional and timely manner. She was brilliant at keeping us updated and following up any queries we had. We experienced exceptional customer service from Cass, Connor and the rest of the team throughout the sale and I wouldn’t hesitate to recommend Minors and Brady as a result of our experience.
5/5
TrustpilotBrooklyn in lettings did a great job …
Brooklyn in lettings did a great job nothing to much trouble recommend him
Thank you for your review Nick! It’s great to hear Brooklyn provided such helpful support and was always willing to go the extra mile. We appreciate your recommendation!
5/5
TrustpilotAbove and beyond support
Claire has been an ever present support every step of our journey from one home to another, providing a personal above and beyond. The support, communication and commitment has been incredible, to which, has made this process easier to navigate. Claire is behind you every step of the way and truly wonderful, cannot thank enough.
5/5
TrustpilotWe were greet by Emily with a very warm…
We were greet by Emily with a very warm smile that put us at ease straight away. She gave us the relevant information that we need and, were glad that she was not pushy, and did not try to sell us the property, which would have put us off. Very professional and easy to talk to. Information we need going forward was spoken about at the end of our visit. Just the estate agent you want and need, thank you Emily.ing
5/5
TrustpilotRosie was a great help!
Rosie from the Norwich branch was our relationship manager and she worked really hard to make sure we were up-to-date on our purchase. She responded super quickly to all of our questions and had a lot of helpful advice about moving. I highly recommend Rosie and found the process with Minors and Brady to be as smooth as these things can possibly be. Thanks team!
5/5
TrustpilotGreat communication
Minors and Brady Caister were incredibly helpful and knowledgeable throughout the entire process. But a really big thank you to Aysegul Capti in after sales, excellent job, always there to answer questions, bringing everything together, handled everything efficiently and kept me informed every step of the way, thank you.
5/5
TrustpilotMuch appreciation for Minors and Brady team!
We can not speak highly enough of Claire Wilson in the aftersales team. We sold through another Estate Agent and quite frankly are disappointed we didn't choose to sell through Minors & Brady as well as purchase. Claire was incredibly efficient and I truly believe were it not for her our purchase wouldn't have gone through. Cannot recommend them any higher if I tried and if we ever move again, Minors & Brady will be our first port of call!
5/5
TrustpilotWe have been very Happy with Minors and…
We have been very Happy with Minors and Brady they really have made our moving experience stress free and easy to manage,Beth kept us informed through out,and helped with all our enquiries, and I did email and telephone her a lot but she was always very good with answering my questions and putting me at my ease.I feel confident that going forward any issues or queries we have with our new rental property will be sorted quickly and professionally. Thank you Beth, Luke,and James for finding us our new home.
5/5
TrustpilotThanks Nagilla for excellent service…
Thanks Nagilla for excellent service with selling my property, will highly recommend to friends and family after dealing with a difficult sale from a separation she was always on the other end of the phone to help and got the job done. Also Jack, Adelaide and Dan who i dealt with in the early days again thankyou all so much for all that you did too. The customer service was excellent from start to finish will highly recommend Minors and Brady.
5/5
TrustpilotAuction vs Private Treaty
I considered putting this property in an auction to achieve a swift sale but opted for private treaty and the whole process went through more smoothly than I could possibly have imagined. Minors & Brady sold their service on the basis of what they do after the sale is agreed and they certainly delivered, particularly Asyegul.
5/5
TrustpilotAmazing Service buying our first home
My partner and I recently purchased our first home in Lowestoft. Ange Henderson was amazing from start to finish and we are incredibly thankful for her supporting us up until our completion date. I would highly recommend as I have nothing but praise for the service Ange provided us!
5/5
TrustpilotThanks Jess!
Jess did a fantastic job at keeping us in the loop! It felt like she always had time to give an update either over the phone or via email. She really helped ensure the communication between everyone in the chain and their solicitors was there. Thanks Jess for making moving house a little bit less stressful!
5/5
TrustpilotI am always impressed by this agency
I am always impressed by this agency. Yesterday in particular was no exception.Hannah met us at a property and was perhaps one of the nicest agency employees I have yet to have met. Not only was she genuine in her approach to us but she was clearly very knowledgeable about the house she had listed. This is s rarity nowadays. Because of my experience today I am likely to gravitate towards Minors and Brady in the future. Although the house wasn't suitable we were made to feel as if our potential custom was most welcome.I cannot hesitate to recommend Hannah snd Minors and Brady enough......
5/5
TrustpilotMinors and Brady is an exceptional…
Minors and Brady is an exceptional estate agent that goes above and beyond to make sure that their clients are satisfied. The company has a professional and knowledgeable team of agents who are dedicated to making the sale process as smooth as possible.One standout agent at Minors and Brady is Caitlin, who provides exceptional after-sales support. She is attentive, responsive, and efficient, ensuring that everything is handled flawlessly during and after the sale. Her dedication to her clients is unmatched, and she truly goes above and beyond to make sure that everything is taken care of.Overall, I would highly recommend Minors and Brady to anyone looking to sell their property. They are a reliable and trustworthy estate agent, and their team of agents, particularly Caitlin, are committed to providing exceptional service.
5/5
TrustpilotBuying a new home is a very stressful…
Buying a new home is a very stressful process and what you need most is someone you can talk to, someone who you feel is on your side and someone you can check in with to find out how much progress has been made. Caitlin Cannell was this person when we bought our new bungalow recently. We struggled to get answers from our solicitors but in the end it was Caitlin who got those answers for us. She set up another viewing for us which enabled us to talk directly with the seller which was invaluable in finding out more about the property. Caitlin was the first to congratulate us and helped us when we asked questions about the keys. I have to say I wasn’t overly impressed with Minors and Brady over the purchase itself as we took a few days haggling over the price and once it was agreed heard very little from them but in the end we were pleased we had Caitlin on our side.
5/5
TrustpilotFriendly, professional, helpful
We arranged a viewing on very last minute and Minors & Brady were very friendly and without any issues accommodated the viewing. Lewis Hunt was waiting for us at the property for extra 20 minutes as we were travelling from far away. Lewis was able to answer every question we had, and helped us through the whole process. Thank you very much Lewis for being so kind and patient and for helping us to get our new home !
5/5
TrustpilotOUTSTANDING level of professionalism and expertise
Minors and Brady have re-designed the estate agency business model. They ACTUALLY do what they say they are going to do. They are genuinely enthusiastic, creative, hardworking and diligent. Rosie Turley is a deal maker goddess! Things got very tough on our transaction and she remained tenacious and resourceful. Also the Marketing and Sales team stepped up creating great materials and professionally engaging with viewings and negotiations. They are great at this job - I used to work in property, so my opinion is based on experience. Good luck Minors and Brady you are great ! Thank you for everything - you have earned every penny on this transaction !!
5/5
TrustpilotJoe was an absolutely amazing member of…
Joe was an absolutely amazing member of staff to deal with after having a property fall through yesterday he bent over backwards to get me a new property sorted same day in the space of a couple of hours couldn't recommend the minors and brady team at Caister highly enough
5/5
TrustpilotClaire Wilson was superb to work with…
Claire Wilson was superb to work with on our sale, which was no easy task with such a huge chain. Claire was extremely communicative and always on hand when required. I cannot fault the overall customer service of Minors and Brady and highly recommend to anybody looking for an estate agent.
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