Trusted Agent profile · Dereham
★★★★★
2,068 reviews across 2 platforms
9a Market Place, Dereham, NR19 2AW
Minors and Brady's office in Dereham, at 9a Market Place, is rated 4.9 out of 5 across 2,068 reviews on two platforms, including 337 Google reviews rated 4.8.
Every review we hold for the Dereham office, from every platform, shown as written. First names only.
4/5
TrustpilotOverall we were happy with the service…
Overall we were happy with the service provided by Minors and Brady. In particular Nagilla Santos who was respectful, helpful and professional during a testing completion process. Going forward I would suggest re-thinking who to introduce as buyers as our overseas buyer made the process so much more challenging and there stressful.
5/5
TrustpilotProfessional Service
My purchase through the Norwich branch has been a positive experience especially, the efforts of Rosie Turley. From the purchase of the property when I dealt with Charlie Harkness, through to the friendly but professional and timely nudges from Rosie Turley of the after sales team. She ensured that everything run smoothly and we have completed today. Thanks very much for all your help. I will surely be doing business with you again soon.
5/5
TrustpilotWe met Lauren at two properties today…
We met Lauren at two properties today and she couldn't have been more helpful and polite. Will definitely be in touch in the future.
5/5
Trustpilot5* service
Massive thankyou to Louise at Minors and Brady who went above and beyond for me throughout the process of me buying my first home!
5/5
TrustpilotPurchasing through Minors & Brady…
Cass was assigned to manage my purchase process following agreement to completion. She was extremely helpful, she chased Solicitors & gave weekly progress reports. She liaised with the sellers as required & was always very professional & quick to respond. Minors & Brady as an Estate Agents were excellent. They allowed us the time we required at the property on a number of occasions & were very supportive throughout the buying process.
5/5
Trustpilotprofessional and efficient
Today we exchanged contracts on my elderly father's new home. Claire Wilson went above and beyond, and kept us fully updated every step of the way. She was an absolute pleasure to deal with, efficient, polite and professional. Highly recommend Minors & Brady. Thank you so much Claire.
5/5
TrustpilotA massive thank you to Ange for helping…
A massive thank you to Ange for helping me sell my house, she went above and beyond, always there when I needed her, even with the merge of 'Ange & Co' and 'Minors and Brady' Ange was still always there for me . Highly recommend 10/10 ✨️
5/5
TrustpilotJessica kemp was amazing
Jessica kemp was amazing. Checked on status of sale and purchase. Clear communications and professional at all times. Would definitely recommend.
5/5
TrustpilotCassandra Creek from Minors & Brady was amazing!
Cassandra Creek from Minors & Brady was amazing throughout the whole process of selling my house. During some testing times Cass was excellent at listening to my needs and being able relay this back to the buyers with sensitivity and professionalism. l can't thank Cass and her team enough,. Thank you!
5/5
TrustpilotRegular updates and reassurance
Thankful to have had Claire Wilson progressing our house purchase. We were reassured by her regular updates and very grateful for her promptness in returning calls and answering our queries. She coordinated and communicated very effectively with all other parties involved and we always felt 'in the loop'. We would like to thank Claire for all her help.
5/5
TrustpilotVery efficient!
Just completed and exchanged on my house, just wanted to say a huge thank you to Jess who has been brilliant throughout the sale. She was always on hand to answer any of my questions and reassure me and get the sale pushed through as quickly as possible. Thank you again Jess for being great! 😊
5/5
TrustpilotJoe was punctual answered any queries…
Joe was punctual answered any queries promptly and gave helpful advice.He has a good manner and is a credit to your company.He was unfailingly knowledgeable about the property.He politely asked about my situation and understood that I was unable to put in an offer as my property only came on the market yesterday sincerely Margaret Midgley
5/5
TrustpilotRosie Turley was amazing throughout the…
Rosie Turley was amazing throughout the process. Kept me informed as the seller throughout the process and maintained regular contact even if there was no update she would inform me of such. Liaised with the buyer as well as my solicitor. I would highly recommend Rosie and Minors Brady. Thank you for such a positive and stress free sale.
5/5
TrustpilotMinors and Brady were as good as I…
Minors and Brady were as good as I hoped they'd be in letting my flat. Everyone I dealt with was enthusiastic, knowledgeable and friendly. When the initial tenant pulled out they called to let me know already with a plan in place to try and find someone else, which they did, quickly. Will definitely use again. Special mention to Beth who managed all the paperwork efficiently and with professionalism - and was lovely!
5/5
TrustpilotWe recently purchased a property…
We recently purchased a property through Minors and Brady and it was a great pleasure to deal with Claire Wilson. Claire was very consistent in terms of keeping us updated and has made the process easier especially as the journey of selling and purchasing concomitantly was a bit stressful for us. Thanks for your help Claire!
5/5
TrustpilotMinors and Brady staff were pleasant…
Minors and Brady staff were pleasant from the first day I called to make my enquiry. They made certain to explain details to me. James was pleasant from the get go and then Samuel took over and has been patient and helpful throughout the process. I would gladly recommend Minors and Brady and Samuel Carpenter.
5/5
TrustpilotMinors are helpful
Megan from minors and Brady couldn’t have been helpful enough nothing was too much trouble, anything we needed help with Megan was there on the end of the phone doing what she could to make our selling and buying process as easy as possible. So thank you for everything
5/5
TrustpilotClaire Wilson Superstar!
Would just like to thank Claire Wilson for all the work she has done on our house sale. She has gone above and beyond, quite often doing our solicitors work for them, and has chased the whole chain on multiple occasions. A great asset to the company.
5/5
GoogleCaitlin Cannell has been amazing! She kept me informed all the time of the progress of my purchase- she did all the chasing and made it very easy- so thank you - Kathryn Watts x
Dear Kathryn, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Caitlin, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
TrustpilotForever home in Suffolk
Went into the Lowestoft branch and saw Connor we are looking for our forever home in Suffolk. What more can I say Connor was so amazing. Telling me and my wife he lives in the area too. Came away with lots of information and I hope to arrange some viewings very soon.
5/5
TrustpilotHouse Sale
We sold our house through the Wroxham Branch. After we had agreed a sale, Jess took over as our point of contact and was brilliant. Jess kept us up to date with everything and I learned more from her than I did my own solicitor! The rest of the team were also great.
5/5
GoogleFantastic estate agent. I would highly recommend to anyone buying or selling. Cass in the aftersales team was wonderful and really stepped up towards the end when things got particularly stressful. Also massive shout out to Liam from the Dereham office who came out to me on completion day with a spare key after I locked my car in the garage 😂 what a legend! Thank you to the whole team, can't fault them. Communication and integrity second to none.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleFantastic service from the team to get our house ready to market and subsequently sell it - especially Lexy for her quick turnaround and creating a superb brochure and Dan who is also incredibly professional and approachable at all times. Jack carried out our open event and couldn't have wished for a better person to represent our home. Feedback was swift and Charlie negotiated the offers on our behalf in such a professional style. Such a great vibe in the Dereham branch and would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe have just bought our first property and we cannot be more please with how we were treated. Dan was excellent in getting us the viewing and communicating through the initial stages. Nagilla was fantastic in the after sales team - regularly week calls for updates to keep us in the loop and also if we have questions. When questions were asked she would go above and beyond to get the answers and to keep the ball rolling. Can't speak highly of the aftersales care we received highly enough.PositiveQuality, Professionalism
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