Trusted Agent profile · Dereham

haart Dereham reviews

4.8

★★★★★ Excellent

279 reviews across 1 platform

12 High Street, Dereham, NR19 1DR

haart's office in Dereham, at 12 High Street, is rated 4.8 out of 5 across 279 reviews on 1 platform, including 279 Google reviews rated 4.8.

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4.8 / 5

279

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Dereham office, from every platform, shown as written. First names only.

5/5

Google

Michaela Coggles from the Dereham branch has been amazing from start to finish, which has made the sale of my house so much easier! Communication for her has been consistent and clear. Michaela has been pleasant, thorough and very professional but also very supportive and empathetic with my situation. Roxy also deserves a mention for being fantastically helpful with the search for my new home and has a lovely energy about her. Thanks guys!

RiRe · 18 June 2020

Agent replied · 17 June 2024

Dear Rire, Thank you for leaving such great and detailed feedback about your experience with the team at haart Dereham estate agents. We hope to be of service to you again in the future. Best wishes, haart Dereham

5/5

Google

John Robilliard Your review will be posted publicly on the web. Learn more My wife and I would like to thank Liam & Sam for their great service on the purchase of our property. They are very helpful and professional with the whole process of our move. We couldn't have wish for a better service from them both and from Haart Estate Agents and we would highly recommend them. Thank you once again. John & Diane Adding photos

John · 19 June 2017

Agent replied · 17 June 2024

Dear John Robilliard, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Dereham estate agents

5/5

Google

Absolutely great people to work with made the sale of my house stress free.the girls Roxy and Claire were brilliant just lost my dad and I was up to my neck in paperwork but they did everything for me.Speclal mention to Elton made me feel at ease the moment I met him he's a mate now could not recommend them morePositiveResponsiveness, Professionalism

Christopher · 18 June 2022

Agent replied · 17 June 2024

Dear Christopher Dell, thank you for choosing haart to market and sell your home. Thank you for leaving such great feedback explaining how we were able to simplify and guide you through the process. Congratulations! Kind regards, haart estate agents.

5/5

Google

I can honestly say that Haart Dereham is the best Estate Agent I have ever dealt with. Elton and Roxy are extremely professional and have exceeded all expectations. I was kept up to date on all viewings, feedback and the actual sale. I have never received this level of service with any other Estate Agent in the past. I can not thank them enough and would highly recommend.

Kaya · 18 June 2021

Agent replied · 17 June 2024

Dear Kaya Murray, we are delighted you have found the service from our team in Dereham to exceed all of your expectations. We pride ourselves on our customer service and are always happy to hear feedback from our all important clients. Please don't hesitate to get in touch with the team if they can be of any further help. Thank you, haart estate agents.

5/5

Google

I have pleasure in recommending Haarts of Dereham to anyone wishing to sell their property. Elton, Charlie and the team worked very hard to sell my property, they were proactive and introduced potential buyers, accompanying them on viewings. I was given feedback on every viewing the following day. They always responded to e mails and phone calls and were very supportive , guiding me through the selling process. Thank you . F.Clarke

Fiona · 18 June 2020

Agent replied · 17 June 2024

Dear Fiona Clarke, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Dereham estate agents

5/5

Google

Roxy and the team were fantastic with the sale of my flat and helped to hold things together as my solicitor was a bit of a nightmare to deal with. The marketing was perfect and I was kept in the loop all the way through. Thank you again for your support.

Lesley · 18 June 2023

Agent replied · 17 June 2024

Hi Lesley, thank you ever so much for your kind review about Roxanne and the team in our Dereham, Haart office, we will be sure to pass on your kind words and feedback.

5/5

Google

Roxanne and Elton were excellent from start to finish, and yielded a very good selling price - being it was a difficult house to sell, requiring a high level of commitment, which was very much given. Whilst they may not be as cheap as some other agents out there, the service I received was excellent, so for that wouldn't hesitate in recommending them.PositiveResponsiveness, Quality, Professionalism, Value

Ben · 27 August 2021

Agent replied · 17 June 2024

Dear Ben Bishop, thank you for your detailed and honest review of the service you received whilst selling through our Dereham Office. We strive to deliver excellent customer service and pride ourselves on being able to secure all of our vendors an excellent price. Congratulations, please don't hesitate to get in contact if you need anything in the future. Kind regards, haart estate agents.

5/5

Google

We had the pleasure of Ben Wilson (Dereham) showing us around a property today. He was very personable, polite and professional. We had great fun sharing our vision of what we wanted to do with the property. For the questions we asked that he didn’t know the answers to he has passed to his team to get in touch. He has great market knowledge and at no point did we feel rushed through the viewing.

Ricky · 10 October 2024

Agent replied · 24 October 2024

Good Morning. Thank You for this five start review of Ben Wilson. Ben is new to the industry and any feedback is greatly appreciated from both him and the entirety of the Dereham team. Kind Regards, haart Estate Agents Dereham

5/5

Google

Amazing estate agents for both buying and selling. Absolutely nothing was a problem throughout the whole process and Ryan was there every step of the way assist with viewings and enquiries. Roxy and Elton also worked to make sure everything went through smoothly and without a glitch. Would highly recommend.

Lisa · 18 June 2023

Agent replied · 17 June 2024

Dear Lisa. Thank You for this review and for highlighting how well we did as a team! Kind Regards, haart Dereham

5/5

Google

Excellent visit from Natasha Ayling very professional and nolegable Thanks Gary

Gary · 11 May 2025

Agent replied · 26 May 2025

Good Afternoon Gary. Thank You for this review of Natasha. As a newer member of the team, Natasha is keen to establish herself and we will make sure she knows about your great feedback. Regards; haart Estate Agents

5/5

Google

The team at Haart Dereham are fantastic we went from looking for some simple advice to actually completing on our dream purchase within around 9 weeks! Roxy was fantastic and communicated really well to make sure everything went smoothly. I really think that without her we would probably be still searching for that perfect property weeks or even months on. Thanks for all you're help Roxy!

Heathy · 18 June 2021

Agent replied · 17 June 2024

Good morning, thank you for leaving such a positive review for our Dereham office. It's great that you were pleased with the level of service you received and were able to complete your move from end to end in around 9 weeks with help from the sales team. Wishing you all the best in your new home, haart estate agents.

5/5

Google

We had an extremely difficult time selling our previous home due to unforeseen circumstances . The staff at Haarts were so unbelievably helpful ,nothing was to much trouble ,when a problem arose they were there to help . We cannot thank all the staff in the Dereham office enough for all the help they have given us . Thanks to them we have now settled into our new home . Tony & Audrey Marfleet

Audrey · 19 June 2018

Agent replied · 17 June 2024

Audrey and Tony, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care! Team at Dereham Haart

5/5

Google

Excellent service. Elton sold my house within a few days of it going to market. Had a tight completion date on my purchase that was met to the day thanks to Liam's hard work. Also was given concise, timely & the right amount of feedback during the process. Was great to deal with a team of real people not having to sing from a corporate hymn sheet! Certainly recommend giving Elton and Liam a call.

Neil · 19 June 2017

Agent replied · 17 June 2024

Dear Neil Lovelock, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We wish you all the best for the future in your new home. haart Dereham estate agents

5/5

Google

Just completed the purchase of my first house which was sold through Haart estate agents. They have been more than helpful throughout the entire process, keeping in touch and explaining things to me throughout. In particular Roxanne Samuels saw us through the process and kept me sane through the stressful parts. I couldn’t recommend them enough.PositiveResponsiveness, Quality, Professionalism

Natalie · 18 June 2022

Agent replied · 17 June 2024

Dear Natalie Howes, congratulations on buying your 1st home! We are so happy you felt you have been helped through the process and that communication has been good. Thank you for your recommendation, best wishes haart estate agents.

5/5

Google

Roxy was absolutely brilliant and I can't thank her enough for all her help getting my mum's house sold. Not a pleasant or easy task, especially with me living 200 miles away during a pandemic! She was fantastic and unrelenting in her chasing everyone to get stuff done. I can't recommend her and Haart enough. A real credit to her profession.PositiveResponsiveness, Quality, Professionalism, Value

Elizabeth · 18 June 2021

Agent replied · 17 June 2024

Dear Elizabeth Brotherston, Selling a house from 200 miles away during a pandemic sounds very tricky , we are pleased our Dereham office were up to the task and that you received excellent service throughout. We thank you kindly for your recommendation. Wishing you all the best in future. Kind regards, haart estate agents.

5/5

Google

Sam has been a great help to us right from the beginning, he found us a lovely house and has continued to assist us all the way making our journey as easy as was physically possible. He has always been polite and given his time whenever we have needed to speak with him. Sam is well- presented and a genuinely nice guy. Thank you very much Sam. Mr & Mrs Badcock Harlow, Essex

Gillian · 19 June 2017

Agent replied · 17 June 2024

Dear Gillian, Thank you for leaving such great and detailed feedback about your experience with Samuel. We wish you all the best for the future in your new home. haart Dereham estate agents

5/5

Google

Looking to buy a property in the Dereham area and surrounding villages , Zoe from Haart estate agents showed us several properties sometimes at very short notice and even out of her scheduled work hours , couldn't have been more helpful and so polite , well done Zoe , also a special thank you to Aimee of Just Mortgages which is in branch for sorting out our mortgage well done

Jason · 19 June 2019

Agent replied · 17 June 2024

Thank you very much for your kind review Jason. It has been a pleasure helping you with your property search. I am glad you have found a property that suits you. I wish you both all the best.

5/5

Google

Ben Wilson was Very polite and helpful he did not rush us around the property and answered what we wanted to know.

Peter · 17 October 2024

Agent replied · 24 October 2024

Good Afternoon Peter. Thank You for this kind review of Ben Wilson. Kind Regards, haart Estate Agents Dereham

5/5

Google

Best estate agent around! Cannot fault them the pictures of our property were fantastic quality. A very friendly team. Kept us in the loop throughout the whole process which made selling our house much more pleasant. Would highly recommend them to anyone looking to sell their property.

Scott · 5 August 2025

Agent replied · 24 August 2025

Good Morning Scott. Thank You for this five star review; we really appreciate it! Ben and the team are incredibly passionate and put a lot of thought and care into ensuring we help every client make their move possible. Kind Regards; haart Estate Agents Dereham

5/5

Google

Really great service from Ben at heart , honest and reliable. Considering I was let done by a previous estate agent , minors Brady …….. Elton and Ben and the team at Heart sold my house smoothly . Thankyou all for a great service .

Alex · 18 June 2023

Agent replied · 17 June 2024

Hey Alex, Thank You for leaving this great review of Ben and Elton in our Haart Dereham branch- we are thrilled to hear your kind words and we will be sure to pass on the lovely feedback to them both, we are glad we could help you!. Kind Regards, Haart Dereham

5/5

Google

I bought a house from Haart Dereham, Ben was very helpful, on the ball and kept me informed throughout.

Jim · 18 November 2024

Agent replied · 9 December 2024

Good Afternoon Jim. Thank You for this review of Ben Greentree, we will be sure he knows. Kind Regards, haart Estate Agents Dereham

5/5

Google

Buying our first house with Haart has been an absolute breeze. Roxy has been so helpful from the start to finish of the entire process. From liaising with both our solicitors and our vendors solicitors, she constantly kept us in the loop with what was going on. The process was less stressful as a result. We can’t thank you enough Roxy!

Anna · 18 June 2021

Agent replied · 17 June 2024

Dear Anna Paskhin, Thank you for taking the time to write a review about your experience in buying a property through our Dereham office. Communication is so important when progressing sales and we are delighted you were happy with the communication you received from Roxy. Congratulations on buying your 1st home. Regards, haart estate agents.

5/5

Google

We chose Haart in Dereham due to past experience and they did not let us down. Throughout the whole process of buying/selling, which is extremely stressful, they kept in contact frequently whilst chasing all parties when the need arose. Everything went smoothly with their intervention. Big should out to Roxi who was extremely helpful from start to finish.PositiveResponsiveness, Professionalism

Amy · 27 August 2021

Agent replied · 17 June 2024

Thank you both for choosing haart for a second time. We are always delighted when customers come back to us. Congratulations on the move, it was a pleasure to work with you again. Well done to Roxy & the team who were able to guide you through a tricky purchase whilst maintaining communication on the sale. All the best, haart estate agents.

5/5

Google

We are very pleased with the service we received. We have been looking for a property for a while and Haart suggested various properties based on our criteria. Jack showed us around five properties, he gave us a warm welcome and was very professional, friendly and informative about each property in an area we didn’t know very well. We have found a property with Jack’s help and the follow up with Ben has also been problem free. Would recommend Haart Dereham to anyone looking to buy a property.

Rozlyn · 18 February 2024

Agent replied · 17 June 2024

Good Morning Rozlyn. Thank You for this glowing review of both Jack and Ben. We are glad you have had such a positive experience of Haart. Kind Regards

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read haart's Google reviews

Questions about haart Dereham

How many reviews does haart Dereham have?

haart's Dereham office has 279 reviews across 1 platform: 279 on Google.

What is haart Dereham's rating?

haart Dereham is rated 4.8 out of 5 across all 279 reviews, and 4.8 out of 5 on Google from 279 reviews.

Where is haart's Dereham office?

haart Dereham, 12 High Street, Dereham, NR19 1DR.

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