haart reviews

★★★★★ 5/5

Google

Having had poor experiences with estate agents previously it was refreshing to find Haart. Ben and his team have worked tirelessly to get the sale on my property through to completion. They remained in contact with us throughout updating on progress etc definitely went above and beyond. I would happily recommend them to anyone

Ade · 19 August 2024

★★★★★ 5/5

Google

A huge 'thank you' to Elton and his team, particularly Ben for all the hard work put into the sale of our house. Elton with his amazing camera shots and the fantastic video work and Ben's constant attention to us resulting in a successful outcome and not forgetting Ryan and Roxy. You did a great job guys! Can highly recommend this Agency and have no regrets giving them our custom. Thank you guys!

Stan · 18 June 2023

★★★★★ 5/5

Google

Sam was very professional and friendly. Thank you!

Claire · 16 January 2026

★★★★★ 5/5

Google

Shout out to a great team in Dereham, with Ben at the helm of the ship! Everyone from Haart Dereham were extremely professional and friendly and we felt supported throughout our lengthy journey to our first 🏠 home. Means a lot to us, Kindest regards, Daniel and Lucia ☄️

Popa · 24 September 2024

★★★★★ 5/5

Google

We have recently used Haart Dereham and felt like Ben and the team gave us a really personal experience. Ben kept us updated weekly on what was going on, and when we had questions they were responded to quickly without any issues. It's all been really smooth sailing and a pleasant experience

Michaela · 5 August 2024

★★★★★ 5/5

Google

We had a viewing with Haart for a property in Swaffham. Jack Wengrow was the agent that showed us around. He was very pleasant, informative and knowelgable about the property and sorounding area. Unfortunately this property wasn't for us but we would be very happy for Jack to take us through any other suitable viewings in the future.

Martin · 18 April 2024

★★★★★ 5/5

Google

I spoke with Ben over the phone today following a viewings request I made on Rightmove. Ben was able to get me a viewing at a time that worked for us and took down my search information to help signpost us to other properties that fit our criteria. He was also very helpful in regards to offering a mortgage service, however I already had one sorted. Thanks for you help Ben.

Emma · 18 June 2023

★★★★★ 5/5

Google

Absolute fantastic service from beginning to end with Elton and Roxanne especially. We sold two houses in two different locations at the same time to buy one property. Roxanne was simply amazing she took the pressure off and she kept us informed at all stages and went above and beyond her role within Haart. Roxanne and Elton were professional, respectful and approachable at all stages. Should we ever need to move again we would only do this through Haart. We really can't thank and recommend the Haart team enough for all they have done to make our transition easier. Thanks again Sam and MickPositiveResponsiveness, Quality, Professionalism, Value

Sam · 18 June 2022

★★★★★ 5/5

Google

Superb service. Having just completed on the sale of my mother’s house I have nothing but praise for Roxy, Elton and the team at the Haart Dereham office. From the outset they have been very professional in providing a realistic valuation, providing the brochure, setting up and conducting the launch days. From finding a buyer through to completion the process has been both seamless and hassle free. Roxy has kept us updated throughout and ensured the process has not dragged. In fact we competed far more quickly than I had anticipated. If you are looking for an estate agent I would suggest you look no further.

Stephen · 18 June 2022

★★★★★ 5/5

Google

What a fantastic Team the Dereham Branch are, Elton The Branch Manager was fantastic, he definitely has your best interest at heart. Communication was outstanding from start to finish had regular phone calls with updates and answering my questions daily. Claire was very professional very warm and welcoming and helped with my sale and purchase nothing was to much. Roxy who was the lead on my sale and purchase and was just absolutely outstanding just wanted the best, quickest outcome she was very friendly, approachable, honest and the positive list just goes on………. The way Elton manages the team they all work together and I can see that from a customers point of view. My expectation were all met. Outstanding service, stress free as Roxy did most of it for me. Definitely recommend Hart Estate Agents.PositiveResponsiveness, Quality, Professionalism, Value

Amy · 18 June 2022

★★★★★ 5/5

Google

The team at Haart were tremendous during my home purchase, and relocation to another county Ben and Ryan were extremely helpful and the communication and support I received was second to none I have other family members moving here in the next few months and I have already recommended Haarts fantastic Estate Agent services to them Many Thanks Ben and the team

Mandy · 20 December 2023

★★★★★ 5/5

Google

I cannot thank Ben and the team at Haart Dereham enough. The process of buying your first home in daunting and they have made every part if it seamless. Their communication has been second to none and we will be recommending them to everyone. Thank you so much for everything :) Gemma, Sean and Elliott Roberts

Gemma · 18 April 2024

★★★★★ 5/5

Google

Our thanks to Jack Wengrow, who made our appointment to view the bungalow in Toftwood. We were able to inspect all the nooks and crannies, and Jack gave us background and answered our questions about the property, to make a fair judgement as to whether this was the one that our couple were looking for. Good service.

Peter · 20 December 2023

★★★★★ 5/5

Google

I spoke with Ben over the phone today following a viewings request I made on Rightmove. Ben was able to get me a viewing at a time that worked for us and took down my search information to help signpost us to other properties that fit our criteria. He was also very helpful in regards to offering a mortgage service, however I already had one sorted. Thanks for you help Ben.

Emma · 25 October 2022

★★★★★ 5/5

Google

The Haart estate agent Jack Wengrow went above and beyond what was required when he accompanied me with a friend to view 2 properties. He went out of his way to show us the beauty of his home county.

Annmarie · 1 November 2024

★★★★★ 5/5

Google

What a delight to have used Haarts really helpful Elton came to the house had a look round took the pictures and valued the property Roxanne your couldn’t fault her one bit she was so helpful kept us updated on how things was going She recommended the solicitor which was DC Law and also a removal which was a company called Family Movers So all together a real pleasure to have used Haarts A big thank you to Elton & Roxanne keep up the good work guys All the best Albin & Margaret house 🏠PositiveResponsiveness, Professionalism

Albin · 18 June 2021

★★★★★ 5/5

Google

The exercise to buy and sell, for what we considered to be a simple and straight forward process, quickly became one of false dawns and disappointments. - Luckily for us we had Roxanne to make the best out of a chaotic situation. She was able to keep us informed, and explain to us, in simple terms, (I’m not the sharpest pencil in the box), what was happening and what we could expect. - A very pleasant manner and unexcitable (I wish I could say the same for Memsahib and myself). Roxanne kept us informed and guided us through some awkward moments. - All things considered, I'm very happy how things turned out. Roxanne is obviously very knowledgeable and competent, a very real asset to Haart Estate Agents. - Thank you very much Roxanne.

Keith · 18 June 2021

★★★★★ 5/5

Google

Moving home is usually known to come with a degree of stress - but Roxanne at Haart’s of Dereham kept everything going... Even when the wheels fell off and we had to go back on the market for a second time. Roxanne’s drive and ability to pull in the serious viewers and quickly get it sold again during the ongoing COVID situation was impressive. Also we have to give praise to Elton who gave a very honest evaluation of the property on his initial visit, and took really good quality photos for our listing.PositiveProfessionalism

Nigel · 18 June 2021

★★★★★ 5/5

Google

Elton and Roxy made our dream happen! We had tried to sell our house with an online estate agent, who valued the house at an inflated price and had no contact with us after earning his commission, we then went with a quick buy company as we had put a deposit on our dream home in Corfu. We got to the day before our belongings were being shipped, my wife had finished at her job and I was about to finish mine, when all of a sudden, they offered 45000 under the original price to complete, a total SCAM. As you can imagine, we were devastated! We had met Elton previously as he valued our house around July last year, we knew we had to do something and had not used Haart due to being naïve and needing to sell quickly. I got on the phone straight away and Elton was devastated for us, he came round that afternoon and took videos, and pictures of the house, we were online the next day. We had an open house day which Elton wanted to do himself and we sold that week. Roxy then took on the progression which was very slow to start and communication up the chain was non existent, but Elton and Roxy between them made a formidable team and were in contact with us all the way through. They were not just estate agents, they became our friends too. We cannot thank them enough as I am sat here, now retired in my Villa in Corfu, living the dream. So thank you Elton and Roxy from us both.

John · 18 June 2021

★★★★★ 5/5

Google

I recently purchased via Haart at dereham, where Roxy was handling the property I was buying. She was absolutely brilliant from start to finish, we had lots of dramas regarding chains, people pulling out and the normal moving headaches, but Roxy has be so good throughout, always taking my calls and helping me out as a buyer, given me advice etc, beyond what she had to because I wasn't even here client. Can't thank her enough, your help was appreciated. Daryl.PositiveResponsiveness, Quality, Professionalism, Value

Daryl · 18 June 2021

★★★★★ 5/5

Google

At the moment of writing this review we are still in the process of searching for our house, however I already would like to say big thank you to Roxanne from Haart for her time, professionalism and sharing with us her experience and valuable tips. Meeting with her gave us much more hope and confidence in striving for what may turn out to be our future home. We appreciate that a lot. :)

Olga · 18 June 2022

★★★★★ 5/5

Google

We found our forever home through Haart of Dereham. Everything was done promptly and professionally and Jack, who showed us round the property was very welcoming and patient. Jack was also very knowledgeable regarding this home and answered all our questions fully. Definitely 10 out of 10.

Beverley · 18 May 2024

★★★★★ 5/5

Google

We had a house viewing with Sam and he was patient and polite , he also directed us to Connor Summerfield for financial assistance who was both knowledgeable and friendly, firstly spending an hour on the phone and then lots of follow up emails - would recommend both. Sharon

Sharon · 19 December 2025

★★★★★ 5/5

Google

Roxy was amazing - if it hadn't been for her prompt communication with me throughout the final stages of the process and her tireless chasing I am sure that our move would not have happened by the planned date. She really went all-out to ensure that the sale went through, at points working late into the evening (which no-one should have to or be expected to do). I would not hesitate to conduct business with her again.PositiveResponsiveness

Matthew · 27 August 2021