Trusted Agent profile · Derby
Verified
★★★★★
525 reviews across 6 platforms
Canterbury House, Stephensons Way, Derby, DE21 6LY
Professional Properties's office in Derby, at Canterbury House, is rated 3.9 out of 5 across 525 reviews on six platforms, including 458 Google reviews rated 4.0.
458
Reviews on Google
This office
21
Reviews on Facebook
This office
13
Reviews on Yell
This office
2
Reviews on View Agents
This office
14
Reviews on Trustpilot
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17
Reviews on allAgents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Helping Landlords and Tenants Since 1999 Professional Properties has been matching tenants with their ideal properties since 1999, and is one of the largest independent letting agents in the local area. Our team have a combined 80 years of lettings and property management experience. As well as offering bespoke lettings and property management services, we also sell current investment properties to investors who are either looking to buy their first buy-to-let property or are expanding or refreshing a current property portfolio.
Every review we hold for the Derby office, from every platform, shown as written. First names only.
5/5
GoogleFantastic! Nina and kelsey worked tirelessly to get things moving and I am thrilled with the service! Being able to use WhatsApp is a Godsend!!
Many thanks Elizabeth. The WhatsApp messaging facility is proving a great success!
5/5
GoogleFollow up is fast and has a planned completion of the project.
Thanks very much Mancil.
5/5
FacebookBitcoin is really a great opportunity that favoured me and I really can't thank Madam Kathy Perry enough for such a wonderful Mentorship and profitability. She is really an amazing trader. If you wish to trade bitcoins and forex, connect with her today contact her via email: kathyperry2470@gmail.comWhatsApp: +1 (352) 658-3405
5/5
GoogleEveryone very helpful radiator fault very quickly repaired
Thank you Michael, we are glad our team were on hand to help!
5/5
GoogleYour services were swift. Your feedback and follow up coupled with with communication level is superlative
Thank you Chinedu, we hope that you have settled well into your new home. You know where we are if you need us!
5/5
GoogleI was seriously impressed by my rental consultation with Simon Joyce. Simon clearly knows the Derby rental market inside out, and offered so much advice and insights. The market appraisal he sent me was superb, and he was a pleasure to meet …
Hi Steve. We are so pleased to hear that you had a positive experience with Simon and our team at Cope & Co. Thank you so much for considering us for your letting needs. We really do appreciate your feedback and look forward to assisting you in the future… hopefully!!
5/5
GoogleWhat a fantastic help Ann was. Me and my friends were looking for a house and Ann the Student Manager was so helpful. Would not hesitate to recommend this company if you are looking for Student accommodation for next year
Thank you Tom. Always great to receive good feedback. We really appreciate you taking the time to do this!
5/5
GoogleProfessional Properties have been great. The transition and communication is always great. Anything we didn't understand was explained. Both Kelsey and Lucy were very friendly and approachable and did there up most to be reassuring and …
Thank you Samantha for your kind review!
4/5
GoogleA good job well done ✔️
Thank you! Wishing you the best of luck in your new home.
5/5
GoogleHad a lovely experience, everything was taken care of and all doubts were clarified. The move in was smooth. Would definitely recommend!
Thank you Akash!
4/5
GoogleI have a very good experience with cope & co Estate. So far they are trusted.
Thanks so much for your kind words! We're really glad you've had a good experience with Cope & Co so far. It means a lot to know you trust us, we're here whenever you need us!
5/5
GoogleIncredible experience using PP! They were always available to help and sold our house extremely fast! Nicola & Lucy were very kind and helpful through the whole move! 10/10 service!
Thanks Ria. The sales side of the business is taking off now and reviews like this one definitely help!
5/5
GoogleI have been investing in Derby from the beginning of 2019 and Professional Properties have provided flawless, continued support and help. Simon Joyce has been a blessing, providing recommendations, expert knowledge and …
Thanks Ollie. Simon has been with us 20 years on 7th August which is an enormous advantage for anyone requiring advice on local property. Many thanks for your kind comments.
5/5
GoogleSimon is excellent and so knowledgeable about the local market which is key to a successful letting agent. Very quick to respond with help and advice, would definitely recommend
Thanks Adrian for taking the time to write your review.
4/5
GoogleAs a tenant they were a bit slow to return my deposit but there were no major issues with them.
Thank you for sharing your concerns Rhys. The tenancy deposit return process can be sometimes protracted as it needs involvement from all three parties. We work on improving our processes constantly. Thanks for your feedback.
5/5
GoogleThe service was great, and the plumber was very friendly
Thank you for sharing your experience! We're so glad to hear that the service was great and that the plumber was friendly. We always aim to make sure our clients feel comfortable and well taken care of. Thanks again for your feedback!
5/5
GoogleAmazing service I got quick response for all my questions Thanks
Thank you for your review Manoj, we hope you are enjoying your new home.
5/5
Googleexcellent friendly service, Simon Joyce is happy to go above and beyond to help you with all your requirements Tom Grove
Thanks Tom. Your comments are much appreciated.
5/5
GoogleMy flat is managed by Professional properties and they do such a good job. Kelsey is always so responsive to any query and always gives a prompt helpful reply. …
Thank you Fran. We’re always trying to improve our service and good reviews really spur our team on. Thanks again.
5/5
GoogleExcellent service from beginning to end, would highly recommend!
Thank you for your review Rebecca, we hope you have settled in well.
5/5
GoogleProvided a good service for viewing rental properties
Thank you Chandni!
5/5
GoogleWall still needs to be smoothened and painted.
👍🏼 …
1/5
allAgentsDon't rent and buy
Be aware of this agency!!! Don't rent nothing. Also i don't trust that they telling to buyers all of. We have problem with boiler on our property i have saved communication. Before end of our contract they was send us company on repair but they was telling boiler is death, it need to be change. Agency still want our rent when we almost don't have warm watter and verry bad heating. And it is first month when we telling no. Till now we was like idiots pay! New men whichone buying this house don't know about this, also about broken fence. So please protect you and your friends, and looking your living throw different company!!!!
Don\'t rent anything from these they rented my friend a house for 3 years and she could not use the cooker as it was condemned from the day she moved in I have pictures with stickers on cooker they only want your money don\'t give a shit about any repairs my friend is now with a decent letting agent thank god and got a working cooker call them selfs professional more like unprofessional
5/5
GoogleExcellent service, they know their stuff from a landlord's perspective and Paul Wills is exceptionally helpful! Highly recommend!
Many thanks Nikky. Your kind words are very much appreciated.
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