Trusted Agent profile · Derby
Verified
★★★★★
525 reviews across 6 platforms
Canterbury House, Stephensons Way, Derby, DE21 6LY
Professional Properties's office in Derby, at Canterbury House, is rated 3.9 out of 5 across 525 reviews on six platforms, including 458 Google reviews rated 4.0.
458
Reviews on Google
This office
21
Reviews on Facebook
This office
13
Reviews on Yell
This office
2
Reviews on View Agents
This office
14
Reviews on Trustpilot
This office
17
Reviews on allAgents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Helping Landlords and Tenants Since 1999 Professional Properties has been matching tenants with their ideal properties since 1999, and is one of the largest independent letting agents in the local area. Our team have a combined 80 years of lettings and property management experience. As well as offering bespoke lettings and property management services, we also sell current investment properties to investors who are either looking to buy their first buy-to-let property or are expanding or refreshing a current property portfolio.
Every review we hold for the Derby office, from every platform, shown as written. First names only.
5/5
GoogleGreat service and friendly staff. I've been renting a property with pp for over a year and had no issues.
Thank you so much for the lovely feedback! We're really pleased to hear you've had a smooth experience over the past year. Our team always aims to make renting as easy and stress-free as possible, so it's great to know we're hitting the mark. We're here if you ever need anything! 😊 …
5/5
GoogleReally helped me through the whole process, couldn't recommend enough!
Thanks Hugh... great to hear!
4/5
GoogleVery helpfull staff and are friendly too. Good selection of properties.
Thanks Ben. Your time taken to post this review is much appreciated.
5/5
TrustpilotHigh standards
I have used professional properties for 2 years now. I have a great relationship with the company , the property has been maintained to a high standard and communication is excellent. Scott Yeoman’s is a credit to your company.I would definitely recommend.
1/5
GoogleHave been waiting over 2 months for a return of a deposit on a house we moved out of in june. It is almost impossible to get hold of anyone and they keep making excuses for why our money hasnt been returned
5/5
GoogleExtremely helpful advice, no bluster or waffle, decent and honest
Thanks Steve! We believe most people prefer straightforward advice so your comments are much appreciated!
5/5
GoogleBeen a landlord with professional properties for 4 years, never had any issues. Great service.
Thank you for your continued trust over the past 4 years! We're delighted to hear you've had such a positive experience with our service. It's always a pleasure working with you, and we really value the partnership. Here's to many more successful years ahead!
5/5
GoogleVery trustworthy company, I would recommend to anyone in Derby looking to rent or let.
Thank you so much for the recommendation! We're really proud to be a trusted choice for renting and letting in Derby, and it's great to hear that came through in your experience. We truly appreciate your support!
5/5
GoogleVery quick with responses and ensured a smooth move into my new flat.
Thanks for the positive review Damini!
5/5
GoogleGreat letting agency 👍 …
Thanks Alex. Short, sweet and straight to the point!
1/5
GoogleAwful company! Avoid at all costs, Me and my wife moved from our really nice flat just to be with a different agency. Its so refreshing being with a company that does not charge disgustingly high admin charges, speak to me like dirt, lie to …
5/5
GoogleLet my property with some very nice Derby students! Couldn't be happier! Thank you!
Thank you so much! We're really happy to hear you had such a positive experience letting your property to some great Derby students. We appreciate your kind words and look forward to continuing to work with you!
1/5
GoogleWell they're letting agents what more can I say? Apart from the fact they will lie to you to steal your money, keep your deposit for "cleaning purposes", they are rapacious swines who will do anything to get your money from you so they can …
5/5
GoogleRating only, no written review.
👍🏼 …
2/5
GoogleTheyll take your money with big smiles and charge you a £120 admin fee per person for the privilege. When it comes to getting it back though, don't be shocked if it takes forever. They're too busy taking other peoples money to care about …
1/5
GoogleTerrible shower of crooks, they wont carry out any repairs and won't give you your deposit back and instead make vulnerable students do all the chasing. Expect a visit from the sherriffs. Note to Parents - Do not rent one of their …
1/5
GoogleABSOLUTELY APPALLING letting agents. I have had the misfortune of renting two different properties from 'professional' properties and both times the process has been awful. Last year I moved in to a property that was filthy, had no internet …
1/5
GoogleUtter, absolute joke of a property agent. Do not rent through these people as you are a commodity there to make them money and they do not care one single iota about you as a tenant. Smug, condescending attitude and completely and totally …
5/5
YellOutstanding
Just wanted to say a big thanks to the Property management team for helping to sort some of the issues we had with the flat this year. Twice the heating went and within the hour the problems were fixed! Now all is perfect!
1/5
GoogleWhen we first moved in they treated us really well, after the first year we started having problems which took forever to sort out, phone calls were never returned, neither were emails, we were constantly having to phone to find out what …
5/5
GoogleGreat professional agency with excellent customer service.
Thanks for taking the time Keiran. Much appreciated!
5/5
GoogleFabulous staff and a very professional service.
Thank you so much for the kind words! We’re proud of our team and happy to hear you found our service professional and our staff fabulous. We appreciate your support!
5/5
GoogleHighly recommended to anyone in Derby looking to rent! :)
Thank you so much for the recommendation! 😊 We're really glad to hear you had a great experience. If you ever need anything in the future, we're always here to help! …
1/5
GoogleAWFUL letting agents. I have used different agents in the past and have not been so annoyed and disappointed ever before. I let a property out through 'professional' properties and they are shocking!! Every time you call them the person you …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Professional Properties's Derby office has 525 reviews across six platforms: 458 on Google, 21 on Facebook, 13 on Yell, 2 on View Agents, 14 on Trustpilot, 17 on allAgents.
Professional Properties Derby is rated 3.9 out of 5 across all 525 reviews, and 4.0 out of 5 on Google from 458 reviews.
Professional Properties Derby, Canterbury House, Stephensons Way, Derby, DE21 6LY.
