1/5
Googleworst agent in burton - they ruined my property by not referencing the tenants they threw into my house! cost me thousands to put right - crooks, stay away
Trusted Agent profile · Derby
Verified
Professional Properties Derby reviews
★★★★★
525 reviews across 6 platforms
Canterbury House, Stephensons Way, Derby, DE21 6LY
Professional Properties's office in Derby, at Canterbury House, is rated 3.9 out of 5 across 525 reviews on six platforms, including 458 Google reviews rated 4.0.
458
Reviews on Google
This office
21
Reviews on Facebook
This office
13
Reviews on Yell
This office
2
Reviews on View Agents
This office
14
Reviews on Trustpilot
This office
17
Reviews on allAgents
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
About Professional Properties Derby
Helping Landlords and Tenants Since 1999 Professional Properties has been matching tenants with their ideal properties since 1999, and is one of the largest independent letting agents in the local area. Our team have a combined 80 years of lettings and property management experience. As well as offering bespoke lettings and property management services, we also sell current investment properties to investors who are either looking to buy their first buy-to-let property or are expanding or refreshing a current property portfolio.
Reviews
Every review we hold for the Derby office, from every platform, shown as written. First names only.
Google5/5
TrustpilotHave used Professional Properties for…
Have used Professional Properties for over 10 years excellent service and always managed my property to a very high standard
5/5
GoogleRating only, no written review.
Agent replied · 13 April 2026
🙏 …
5/5
GoogleSmooth process
Agent replied · 13 April 2026
Thanks Amen. We like ‘smooth’! 😀 …
1/5
GoogleTerrible. Professional Properties are not Professional 1. They said that I have to apply with my husband (so we paid apply fee double) …
1/5
GoogleThis client or maybe his freelancer hired me to post here fake reviews..I have posted here all reviews from fake profiles and now even he scammed me.. …
1/5
GoogleRude and useless estate agent. Never answer the phone, when they do they are rude, don't take my details and …
1/5
GoogleNo coordination between employees within the organization
5/5
GoogleRating only, no written review.
Agent replied · 13 April 2026
Thanks Maria!
5/5
GoogleRating only, no written review.
Agent replied · 13 April 2026
🤩 …
1/5
GoogleBeware to rent with this company unprofessional properties more like. if you like being spoken to like dirt this is the company for you.
1/5
GoogleThey were not interested in the tenant nor the landlord, they lied to me more times than I care to remember. Simply horrible
5/5
View AgentsHighly recommended
By far the best letting agents in Derby. The staff actually care for there tenants which really makes all the difference. Highly recommended!
1/5
GoogleTerrible estate agent Firstly, took a deposit for property and only told us a week in advance that the …
5/5
GoogleHave been with PP for many years and have nothing bad to say! Keep up the good work. Thank you.
1/5
GoogleI cannot express how happy I am to finally be out from under these people. Horrid. Just don't do it.
1/5
GoogleNot very professional! Hidden fees, lack of communication, up tight staff who are apparently always right.
4/5
GoogleRating only, no written review.
Agent replied · 8 May 2026
Thank you, Mosh Mindset, for your 4-star review! We're glad to hear you had a positive experience with us at Cope & Co. Your feedback is invaluable, and we strive to improve our services continuously. If there's anything specific you think we could do better, please let us know. We appreciate your support!
5/5
GoogleRating only, no written review.
Agent replied · 8 May 2026
Thank you Amala.
5/5
GoogleRating only, no written review.
Agent replied · 8 May 2026
Thank you John, wishing you the best of luck in your new home!
5/5
GoogleRating only, no written review.
Agent replied · 8 May 2026
Thank you so much, Nidhi Samir Patel! We're thrilled to hear you had a fantastic experience with Cope & Co. Your positive feedback means the world to us. If you ever need assistance in the future, don't hesitate to reach out. We look forward to serving you again!
3/5
GoogleClosed today although website shows as open
5/5
FacebookI used professional properties when I was at uni! Polite and helpful staff! Thank you again!
5/5
GoogleRating only, no written review.
Agent replied · 8 May 2026
Thank you Elizabeth, we hope that you enjoy your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Professional Properties Derby
How many reviews does Professional Properties Derby have?
Professional Properties's Derby office has 525 reviews across six platforms: 458 on Google, 21 on Facebook, 13 on Yell, 2 on View Agents, 14 on Trustpilot, 17 on allAgents.
What is Professional Properties Derby's rating?
Professional Properties Derby is rated 3.9 out of 5 across all 525 reviews, and 4.0 out of 5 on Google from 458 reviews.
Where is Professional Properties's Derby office?
Professional Properties Derby, Canterbury House, Stephensons Way, Derby, DE21 6LY.
