Every review we hold for the Derby office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleFive people of staff being more interested more to surf internet on the pc rather than serve the sole customer at the moment,at the end just the older person on the agency have a little attention to my info requests,employes of this agency should work with livestock and not with customers,desgusting and rotten customer experience,arms stolen from the farming industry!!!!!
Federico · 2 January 2019
★★★★★ 5/5
GoogleAlways been good to us! Richard Peters is a god send
Shannon · 9 February 2019
★★★★★ 5/5
Googlevery professional and highly recommend.
Thanks to Elaine and her team!
Andrew · 9 February 2019
★★★★★ 4/5
GoogleIt was nice experience with Lisa Harrison.
I was guided all the way and every step was well explained.
Blackson · 7 June 2024
★★★★★ 5/5
GoogleBeing with Nicholas Humphreys for quite a while now, I have found Elysse and the rest of the team incredibkh helpful. Especially today, we reported our drains backing up and a contractor was with us within an hour! Thank you for your efforts, nice to know a lettings agency cares!
K&b · 8 February 2021
★★★★★ 5/5
GoogleGreat experience.
Lisa Harrison explained everything in details, she's a great staff. Beautiful apartment.
Ezinne · 7 June 2024
★★★★★ 3/5
GooglePlease read their contracts very CAREFULLY!
My friend is about to pay 3 months rent but cant actually move in until Sept! Goods can go in July ???as if their belongings can be left in an empty shared house!! Staff care about money but very little else
Bridget · 1 January 2021
★★★★★ 1/5
GoogleNEVER go with Nicholas Humphreys, haven't sorted out multiple problems we've been having for months even though I have spoken to multiple property managers and given a detailed list on what is wrong. Nothing has been sorted out. Definitely won't be renting with them ever again.
Evie · 1 January 2021
★★★★★ 1/5
GoogleDO NOT SIGN ON WITH THESE PEOPLE. Absolute criminals. Just claimed to "repair" my bed by literally nailing a wooden slab onto it. This is after a MONTH of asking for it to be repaired. The house was in disrepair when we moved in, they have no concern for anything but taking your money
Hannah · 3 January 2016
★★★★★ 5/5
GoogleCharlie showed us around a property I picked and was very professional and kind, highly recommended this estate agent
Adam · 1 January 2024
★★★★★ 5/5
GoogleWould definitely recommend Nicholas Humphreys for student lettings. My son has rented a 3 bed house with his friends and the service has been brilliant. The accommodation is of high quality, Bali Kaur will be his property manager and she made the process so easy!
Gaz · 1 January 2021
★★★★★ 1/5
GoogleThis is by far the least helpful company I have ever had dealings with. For someone wanting to get things organised in a timely manner, they have made it difficult at every turn while charging an extortionate amount of money for poor service. Would advise landlords and tenents to avoid!
Octavia · 2 January 2019
★★★★★ 5/5
GoogleAn excellent estate agent, with a friendly and helpful staff and office.
Of agents went to the ends of the earth to make sure my friends and I found the best property to meet our needs, and continue to offer an excellent service whenever we need them.
Professional, fair, and dedicated.
Ben · 2 January 2018
★★★★★ 5/5
GoogleWas trying to get a house after going to different agent and getting let down... They helped me until I found somewhere perfect for me. Cant appreciate them less. THANK YOU FOR BEING A LIFE SAVERSPositiveResponsiveness, Quality, Professionalism, Value
Oladunjoye · 1 January 2022
★★★★★ 5/5
GoogleReally helpful throughout my process of getting an appointment.
Kunle · 4 June 2024
★★★★★ 1/5
GoogleSTUDENTS AVOID. Still not got my holding deposit back after having moved out a month ago. Office staff tell me a different story every time. If you find a property you like I would not trust them with your money.NegativeResponsiveness, Quality, Professionalism, Value
Fee · 1 January 2021
★★★★★ 5/5
GoogleDonna has provided great service and prompt responses to all of my queries.
James · 8 February 2024
★★★★★ 5/5
GoogleI've been a landlord with Nicholas Humphreys for several years and have to say they are very efficient and professional. Bali Kaur manages my properties and offers an excellent service. Would recommend to any landlord looking to invest in student lettings.
Dan · 1 January 2021
★★★★★ 1/5
GoogleTerrible website. Very little information and difficult to find properties to rent/buy. Some of the text on the website overlaps. Not a good first impression I would now use another company based on that.
Kimberley · 1 January 2022
★★★★★ 1/5
GoogleFront garden full of rubbish and used sanitary towels on the street in front of one of there empty properties. Refuse to clear it up.
Harriet · 1 January 2023
★★★★★ 5/5
GoogleWent to view a property and was met by a wonderful man called Darren, showed me and my mum around and during a sticky situation was amazing!!!
Definitely would reccomend, more so just for Darren
Chelsea · 1 January 2021
★★★★★ 5/5
GoogleNicholas Humphreys have looked after the letting and management of our student properties for many years. Sharon provides us with a very efficient, friendly and responsive service which we would happily recommend to any landlord.
Peter · 1 January 2021
★★★★★ 5/5
GoogleAfter not being able to find tenants for the next academic year, Nicholas Humphreys have been fantastic. A really professional approach to letting my two student properties. I now have a designated property manager deals with any issues with either property.
Louise · 2 January 2018
★★★★★ 1/5
GoogleIssue with rats, got given terrible advice and slow response, do not stay with the agency.Lackluster to do the job
A · 1 January 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.