1/5
Front garden full of rubbish and used sanitary towels on the street in front of one of there empty properties. Refuse to clear it up.

Trusted Agent profile · Derby
Verified
★★★★★
242 reviews across 1 platform
15 Friar Gate, Derby, DE1 1BU
Part of Nicholas Humphreys, see every office.
Nicholas Humphreys's office in Derby, at 15 Friar Gate, is rated 2.9 out of 5 across 242 reviews on 1 platform, including 242 Google reviews rated 2.9.
Every review we hold for the Derby office, from every platform, shown as written. First names only.
1/5
Front garden full of rubbish and used sanitary towels on the street in front of one of there empty properties. Refuse to clear it up.
5/5
Donna has provided great service and prompt responses to all of my queries.
5/5
Went to view a property and was met by a wonderful man called Darren, showed me and my mum around and during a sticky situation was amazing!!! Definitely would reccomend, more so just for Darren
5/5
Nicholas Humphreys have looked after the letting and management of our student properties for many years. Sharon provides us with a very efficient, friendly and responsive service which we would happily recommend to any landlord.
5/5
After not being able to find tenants for the next academic year, Nicholas Humphreys have been fantastic. A really professional approach to letting my two student properties. I now have a designated property manager deals with any issues with either property.
1/5
Issue with rats, got given terrible advice and slow response, do not stay with the agency.Lackluster to do the job
1/5
Rating only, no written review.
1/5
Not visited any view6
2/5
House in poor state. Many problems. Safety certificates were out of date. Broken dryer, ovens and freezer that has so far taken months to fix. (Still ongoing).
5/5
I really rate Nicholas humphreys. I had an issue where I live and Emma sorted it very quickly. Very helpful and kept me informed about what was going on.PositiveResponsiveness, Quality, Professionalism
5/5
Well done to the amazing team... Friendly and nice on the phone. They make sure you get a nice property with good budget.PositiveResponsiveness, Quality, Professionalism
5/5
Using Nicholas Humphreys for a number of our properties has proved to be a well recommended decision. The assistance provided by both Belinda & Charlotte ( not to mention the team ) has been fantastic .
1/5
Can never get a property viewing with this company as no one ever calls you back! Useless!!!
1/5
Right if you guys could respond and do your job that would be great, we have a pandemic going on and you’re acting like all your customers are dead.NegativeResponsiveness, Professionalism
5/5
Wanted a house with four mates for next year, found exactly what we were looking for at Nicholas Humphreys. The staff were really helpful and friendly and we are really looking forward to moving in
5/5
Rating only, no written review.
1/5
Poor service, and beware, moved in and paid rent for first 4 months then recieved a letter saying I hadn't paid a penny and I owed them £3000 that's all you need to know
5/5
The whole nicholas humphreys team has been incredibly helpful, Elysse and James have especially been very helpful and supportive throughout my tenancy. Would reccomend them 100%!
1/5
Just painfully awful to get hold of sales team, to make things worse you are not even given option to leave a message. Anyone looking to sell properties, pick some other agent.
5/5
Nicholas Humphreys look after our rental properties, their Property Managers are efficient in dealing with any enquiries raised by the tenants and repairs are carried out quickly.
5/5
Excellent service from Bali over the last 2 years. Will always go above and beyond to help with anything. Many thanks.
1/5
They are so unprofessional and rude. They cancelled our viewing at the last minute twice.NegativeProfessionalism
1/5
Theifs, no other agency charges as much as they do. They charge fees for rediculous stuff with no basis. Then they say its in the contract.
5/5
Great service and friendly staff. Sharon Wilkins has helped me to found a flat and informed me about several enquiries.
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