5/5
GoogleThroughout our property purchase, Ruby and Josh played a vital role in keeping us updated at every stage. Ruby’s exceptional commitment stood out, and she made the entire process easy and seamless.
Trusted Agent profile · Derby
Verified
Martin & Co Derby reviews
★★★★★
478 reviews across 2 platforms
1 Queen St, Derby, DE1 3DL
Part of Martin & Co, see every office.
Martin & Co's office in Derby, at 1 Queen St, is rated 4.0 out of 5 across 478 reviews on two platforms, including 439 Google reviews rated 4.1.
About Martin & Co Derby
We are proud to serve the communities of Derby and the surrounding areas - providing expert advice and support across the whole of the property market. We are proud that Martin & Co Derby was nominated as one of the top ten East Midlands letting agents and estate agents, by leading the ESTAs industry awards for two years running. Conveniently located on St James Street and in the heart the Cathedral Quarter, Martin & Co Derby is only minutes away from the M1, allowing easy access to both the north and south of the UK. The dedicated team at Martin & Co Derby is able to advise on all areas of sales, lettings and property management and together they ensure you receive a truly tailor-made service to suit your individual needs. If you're looking for a home to rent in the area or have a property for sale, please do get in touch with a member of our team who would be delighted to help. For all property enquiries or to arrange a valuation please call Martin & Co Derby on 01332 650068
Reviews
Every review we hold for the Derby office, from every platform, shown as written. First names only.
Google5/5
GoogleUsed Martin & Co to sell our property! And can't praise them enough, right from when Matt came to do a valuation he put me at ease and provided fair and realistic price, And sold within the first week! Jack Pollock then went out of his way to be helpful, and more recently Bev Bastable as been and absolute star! And done over and above what she need have done, Hopefully we will sign and complete soon. Many thanks to all involvedPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleMartin & Co dealt with the sale of our house. We mainly dealt with Becki and Luke and they were helpful, friendly and polite throughout the process.
1/5
GoogleAbysmal service, rude staff, dismissive and unhelpful. You could go into the office and wait ages for them to even acknowledge you. Deducted money from my deposit with FALSE CLAIMS. Left us tenants to clean the aftermath of a major flood on our own with no help from cleaners. DO NOT USE THIS AGENCY WHATSOEVER. ABYSMAL AND RUDE, INCOMPETENT STAFF.
Agent replied
Hello Fay. Unfortunately we have no record of you as a tenant in any of the properties we manage. Please contact me on 01332 650068
1/5
GoogleFrom my experience I would strongly suggest you avoid using this estate agent to manage your property's.
5/5
GoogleAbsolutely brilliant people to deal with. Ultra professional. A special thanks to Libby and Kasia. Nothing was to much trouble. I was kept informed all the way. Well done guys. Will recommend you should the need arise.PositiveProfessionalism
3/5
GoogleThey are responsive, nice and helpful. They seem a little disorganized at times (wrong dates in communication, forgetting to update me after a request, and such small things), but generally I would gladly work with them again. EDIT: They completely unfairly didn't return part of my deposit.
Agent replied · 22 May 2024
Hi Ante, thank you for the constructive feedback, we will endeavour to be more precise in the future. Martin & Co
5/5
GooglePassing a difficult time and didn't know who to approach for asking help I surprisingly found the support needed where I was less expected... Martin& Co. Friendly, non-judgemental, giving the right support at the right moment. Thank you again. Gratefull for your help.
Agent replied
Thank you so much for your review. We all need support in various ways at the moment, happy to be able to help.
5/5
GooglePassing a difficult time and didn't know who to approach for asking help I surprisingly found the support needed where I was less expected... Martin& Co. Friendly, non-judgemental, giving the right support at the right moment. Thank you again. Gratefull for your help.
Agent replied · 29 September 2023
Thank you so much for your review. We all need support in various ways at the moment, happy to be able to help.
5/5
GooglePassing a difficult time and didn't know who to approach for asking help I surprisingly found the support needed where I was less expected... Martin& Co. Friendly, non-judgemental, giving the right support at the right moment. Thank you again. Gratefull for your help.
Agent replied · 28 September 2023
Thank you so much for your review. We all need support in various ways at the moment, happy to be able to help.
5/5
GoogleThanks so much to Andy and his team (maintenence) for sorting my bathroom, shower is now amazing and no leaking, Andy and Jay have been amazing, nothing is too much trouble and really easy to talk too, would deffo recommend, Thanks guys x
5/5
GoogleOur properties in Derby are rented via the team at Martin&Co Derby and we find them most attentive, voids are minimised and our income safeguarded. David and Sian are good to deal with and I would definitely recommend them to other landlords in the Derby area
5/5
GoogleWhat an incredible team Martin & Co have been. We’ve been through a really tough time and the team at Martin & Co have gone above and beyond in order to help. They were extremely kind and have really gone out of their way to support. I would highly recommend them as the service they offer has been amazing. They have made a tough time easier for me and my family and I cannot thank them enough.
5/5
GoogleHave always been there to help! A special thank you to Sian who always goes above and beyond. 5 stars!!
5/5
GoogleMartin and co have been really supportive with arranging the letting of a flat for my daughter. Chis and Niall couldn’t do enough to get things sorted as quick as possible for us.
Agent replied · 2 October 2023
Thanks Zoe, glad we could help!
5/5
GoogleLovely people, Very professional and worked as per clients aspiration but advise genuinely at the same time. Luke Merrey was brilliant.
1/5
GoogleI am in a house share and reported the fact a sore a rodent in the kitchen about 3 days ago and I keep seeing it but no one has responded to me and it is still here. They are very slow at responding to reports I have sent regarding maintenance. I am really considering moving out
5/5
FacebookThanks so much to Andy and his team (maintenence) for sorting my bathroom, shower is now amazing and no leaking, Andy and Jay have been amazing, nothing is too much trouble and really easy to talk too, would deffo recommend, Thanks guys x
5/5
GoogleI've been with Martin and Co (Derby) for just over a year, I'm still very happy with their excellent service.
5/5
GoogleReplied quickly to questions, when asked, Great viewing experience, Easy application form, very happy so far, And so where my parents, just hoping they get the one they have viewed and love in magnus court, Derby, thanks Martin & Co & Becky :)
Agent replied
Thank you for the lovely review Alan! Chris
5/5
GoogleMartin & Co were very professional and helped me and my partner with our move into our new property. They have consistently responded to our queries, helped us through the referencing process, and have continued helping us even after the move in date.
Agent replied
Thank you for your review Connor, hope you’re enjoying your new home!
5/5
GoogleContacted Martin and Co to help with relocation from the Isle of Man to the UK. They sourced a property for me, 9 they sent me with ideas of what I wanted and within a few days from viewing to getting in. They went above and beyond to help me out. Thank you very much, Michael.
Agent replied
Thanks very much for taking time to review our services
1/5
GoogleI would be cautious when renting through them, unfortunetly if you get unlucky like myself and had a landlord who wanted to do nothing to the property this a problem because everything gets done slowly, they are not the worst estate agency however they let me down on several occassions, they have a lot to learn.
5/5
GoogleJust recently had my first viewing with this company and the process so far has been brilliant. They have been very responsive, informative, and have kept me in the loop with the process. Looking forward to future dealings with this company!PositiveResponsiveness, Quality, Professionalism
Agent replied · 7 June 2024
Thanks for the review Brock!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
