5/5
TrustpilotGood experience so far with tennent in…
Good experience so far with tennent in place today
Trusted Agent profile · Derby, Nottingham
Verified
John Shepherd Derby reviews
★★★★★
1,616 reviews across 3 platforms
42 Queen's Rd, Derby, Nottingham, NG2 3DT
John Shepherd's office in Derby, Nottingham, at 42 Queen's Rd, is rated 4.4 out of 5 across 1,616 reviews on three platforms, including 233 Google reviews rated 4.1.
233
Reviews on Google
This office
1,361
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
About John Shepherd Derby
Purchase, sell, or rent property in Derby with John Shepherd. With our deep-rooted knowledge of the area, spanning over 30 years, we are the Midlands' unrivalled experts in assisting landlords and sellers. Our personalised advice is tailored to your unique property needs, ensuring a seamless experience throughout. Our dedicated team is here to seamlessly connect your property with the most qualified buyers and tenants. With our extensive knowledge of the local area, we take pride in showcasing your home or investment property to maximise its appeal.
Reviews
Every review we hold for the Derby office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotFriendly and easy to approach with…
Friendly and easy to approach with questions
5/5
TrustpilotExcellent service from the team at John…
Excellent service from the team at John Sepherd Lettings Dept. Thanks for helping me find my new home.
5/5
TrustpilotExcellent attentive service
Excellent attentive service, good communication throughout pre-sale & sale, couldn't have asked for more. Thank you again Katie & Natasha.
5/5
TrustpilotExcellent experience
Excellent experience, brilliant team..
5/5
GoogleRating only, no written review.
Agent replied · 13 May 2026
Thank you for sharing your 5* review with us, this is wonderful to see.
5/5
TrustpilotExpert team
They did their job perfect. Specially Nelly
5/5
TrustpilotJohn Shepherd excellent customer service
Excellent customer service from Lauren and Katie.Very helpful throughout the whole buying process from finding the property to getting the keys. Definitely recommend them.
5/5
GoogleRating only, no written review.
Agent replied · 23 June 2026
Thank you for your 5* Review
5/5
GoogleRating only, no written review.
Agent replied · 2 May 2026
Thank you for sharing a 5* review!
5/5
TrustpilotVery efficient
Quick and efficient- No chasing required
5/5
TrustpilotProfessional behavior with appropriate…
Professional behavior with appropriate support
5/5
TrustpilotLauren from John Shepherd made buying…
Lauren from John Shepherd made buying my new house an absolute pleasure! I’m absolutely in love with it! Would thoroughly recommend!
5/5
TrustpilotMonica
Agent replied · 21 March 2026
Thank you for your review. We are delighted to hear that you found our team helpful and knowledgeable. Please reach out if we can be of any further support.
5/5
TrustpilotSeamless experience
Seamless experience, thoroughly enjoyed working with them! Thank you all so much for your help, I love my new home!
5/5
TrustpilotSophia Oliver
Agent replied · 10 March 2026
Thank you for sharing your review. We are delighted to hear that you found Sophia to be patient and helpful. Our team strives to provide reliable guidance and support throughout the process. We wish you the best with your application and appreciate your kind words.
5/5
TrustpilotReliable
Easy to communicate with. Feedback given every week regarding the listed properties, shows good reliability and effort. Exceeded expectations.
5/5
TrustpilotElisha was very helpful
Rating only, no written review.
4/5
TrustpilotVery easy estate agent to deal with.
Rating only, no written review.
Agent replied · 24 February 2026
Thank you for your kind words. We are glad you found us easy to work with. We strive to provide reliable guidance and helpful support. If there's anything we can improve, please feel free to reach out to us.
5/5
TrustpilotThank you
Thank you! .
Agent replied · 19 February 2026
Thank you for your review. We appreciate your positive feedback.
5/5
TrustpilotExcellent Service
The service I received from Ailish and her colleagues was excellent. I would definitely recommend John Shepherd.
4/5
allAgentsHave been looking after my
Have been looking after my apartment for a few years and Very happy with their professional service.Always willing to assist.
4/5
allAgents"Have been looking after my..."
Have been looking after my apartment for a few years and Very happy with their professional service.Always willing to assist.
4/5
TrustpilotMaisie is always very helpful.
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about John Shepherd Derby
How many reviews does John Shepherd Derby have?
John Shepherd's Derby office has 1,616 reviews across three platforms: 233 on Google, 1,361 on Trustpilot (across the whole business), 22 on allAgents (across the whole business).
What is John Shepherd Derby's rating?
John Shepherd Derby is rated 4.4 out of 5 across all 1,616 reviews, and 4.1 out of 5 on Google from 233 reviews.
Where is John Shepherd's Derby office?
John Shepherd Derby, 42 Queen's Rd, Derby, Nottingham, NG2 3DT.
