5/5
TrustpilotThe efficiency and the professional…
The efficiency and the professional manner with which the matter was dealt with
Trusted Agent profile · Derby, Nottingham
Verified
John Shepherd Derby reviews
★★★★★
1,618 reviews across 3 platforms
42 Queen's Rd, Derby, Nottingham, NG2 3DT
John Shepherd's office in Derby, Nottingham, at 42 Queen's Rd, is rated 4.4 out of 5 across 1,618 reviews on three platforms, including 233 Google reviews rated 4.1.
233
Reviews on Google
This office
1,363
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
About John Shepherd Derby
Purchase, sell, or rent property in Derby with John Shepherd. With our deep-rooted knowledge of the area, spanning over 30 years, we are the Midlands' unrivalled experts in assisting landlords and sellers. Our personalised advice is tailored to your unique property needs, ensuring a seamless experience throughout. Our dedicated team is here to seamlessly connect your property with the most qualified buyers and tenants. With our extensive knowledge of the local area, we take pride in showcasing your home or investment property to maximise its appeal.
Reviews
Every review we hold for the Derby office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotTina margetts
Agent replied · 14 July 2026
Thank you for sharing your 5* Review for Tina. We will ensure that this is passed onto her.
5/5
TrustpilotWe’ve been dealing with Callum Gaite…
We’ve been dealing with Callum Gaite who has handled all our viewings in a very professional & friendly manner. We’re really happy with the service we’ve received & thank you
5/5
TrustpilotI had prompt replies to my queries and…
I had prompt replies to my queries and were dealt with satisfactorily. Very pleased.
4/5
TrustpilotI am enjoying the stay and it a nice…
I am enjoying the stay and it a nice house..
5/5
TrustpilotIn safe hands with Lily
Lily who looks after my property is very diligent and professional. I feel in safe hands!
5/5
GoogleRating only, no written review.
Agent replied · 6 July 2026
Thank you for your 5* review!
5/5
TrustpilotGreat experience with Megan!!!
Thanks a lot Megan for all your time and efforts throughout the tenancy process.. you have been so helpful and make our apartment moving journey a smooth one...
5/5
TrustpilotJohn shepherd is a very good property…
John shepherd is a very good property agency. Friendly and professional services, great team to work with. specially thanks for Sophie and Jordan. I definitely recommended.Jenny
5/5
TrustpilotExcellent job by Lily
Excellent job by Lily. Prompt response.
5/5
TrustpilotKelvin was helpful
Agent replied · 30 June 2026
Thank you for your kind words Zahya and for sharing your 5* review for Kelvin. If you need anything further, please don't hesitate to reach out to us.
4/5
TrustpilotAble to provide a quick response for…
Able to provide a quick response for questions and very professional.
5/5
TrustpilotYour staff are always on the ball and…
Your staff are always on the ball and ready to help
4/5
TrustpilotFast follow up
Statement are on time. Follow up email and calls are good.
5/5
TrustpilotEasy process very helpful staff made…
Easy process very helpful staff made finding and moving very easy
5/5
TrustpilotFantastic communication from Abbie
Rating only, no written review.
Agent replied · 24 June 2026
Thank you so much for sharing your lovely review with Abbie!
5/5
TrustpilotGreat service
Great serviceGreat advice Very nice peopleA pleasure to deal with.
5/5
TrustpilotChristina has been very kind
Rating only, no written review.
Agent replied · 17 June 2026
Thank you for taking the time to share your review. We are so pleased to hear that your property manager Christina has provided such helpful support, making your move a smooth experience. Wishing you all the best in your new home and we remain at your disposal for any support you may need. Thanks again!
5/5
TrustpilotVery helpful and quick responses
The letting agents were friendly and helpful over the phone and via email. If I needed to query anything they provided quick solutions.
5/5
TrustpilotReally nice people
It was really easy to rent a property with them
5/5
Trustpilotfantastic support on letting the flat
fantastic support on letting the flat . really great staff
5/5
TrustpilotQuick response
Quick resolution!
Agent replied · 16 June 2026
Thank you for your 5* review!
4/5
TrustpilotGood agency with handy maintenance…
Good agency with handy maintenance platform.
5/5
TrustpilotCatie was great
Rating only, no written review.
Agent replied · 30 May 2026
Thank you for your kind words, Pauleta. We are thrilled to hear that Catie provided you with great support. We appreciate your feedback and look forward to assisting you again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
