5/5
TrustpilotGood, straightforward Experience
Good communication from Rickie throughout our application process, making it all very easy and straightforward.
Trusted Agent profile · Derby, Nottingham
Verified
John Shepherd Derby reviews
★★★★★
1,616 reviews across 3 platforms
42 Queen's Rd, Derby, Nottingham, NG2 3DT
John Shepherd's office in Derby, Nottingham, at 42 Queen's Rd, is rated 4.4 out of 5 across 1,616 reviews on three platforms, including 233 Google reviews rated 4.1.
233
Reviews on Google
This office
1,361
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
About John Shepherd Derby
Purchase, sell, or rent property in Derby with John Shepherd. With our deep-rooted knowledge of the area, spanning over 30 years, we are the Midlands' unrivalled experts in assisting landlords and sellers. Our personalised advice is tailored to your unique property needs, ensuring a seamless experience throughout. Our dedicated team is here to seamlessly connect your property with the most qualified buyers and tenants. With our extensive knowledge of the local area, we take pride in showcasing your home or investment property to maximise its appeal.
Reviews
Every review we hold for the Derby office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotSales service excellence.
A professional and competent sales team and no up front charges etc.
5/5
TrustpilotAn efficient and professional service…
An efficient and professional service provided by Drew & Lily at the Harborne branch.Recommended!!!
5/5
TrustpilotCustomer service
Very happy with the customer service I received from Lauren, she was very accommodating and helpful!
5/5
TrustpilotMegan Johnson
Megan offered a good service with quick response and she’s always ready to help
5/5
TrustpilotLilly Johnson
Lilly Johnson Lilly gave an excellent service. She helped whenever and wherever needed.
5/5
TrustpilotAbsolutely great and trustworthy estate…
Absolutely great and trustworthy estate agent.
1/5
TrustpilotFollow up issue on my earlier review
Hi Team,
Agent replied · 26 November 2025
Thank you for your duplicate review, no email was received the first time you claim or yesterday - please ensure you are spelling this correctly - lily.johnson@johnshepherd.com
5/5
TrustpilotEfficient and professional agent
The agent is really efficient and responsive. Prompt response.
4/5
TrustpilotQuick responses by
Agent replied · 14 November 2025
Thank you for your review of our services!
5/5
GoogleRating only, no written review.
Agent replied · 4 November 2025
Thank you for your review!
5/5
GoogleRating only, no written review.
5/5
Google10/10
Agent replied · 21 October 2025
Thank you for your review of our services!
5/5
TrustpilotHighly recommended
the service was both friendly and efficient. Really excellent.
5/5
GoogleGreat service!
Agent replied · 2 July 2025
Mya Thomas, thank you so much for your high rating!
1/5
TrustpilotComic book outfit
5/5
TrustpilotSALE OF PROPERTY
5/5
TrustpilotExcellent and professional
Rating only, no written review.
1/5
TrustpilotWorse estate agent
5/5
TrustpilotThank you to your Repairs Co-Ordinator
Good morning ,
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied · 15 March 2026
Hi there, I would like to get some more details about your experience with us. Please email nottingham@johnshepherd.com so we can understand your issues.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about John Shepherd Derby
How many reviews does John Shepherd Derby have?
John Shepherd's Derby office has 1,616 reviews across three platforms: 233 on Google, 1,361 on Trustpilot (across the whole business), 22 on allAgents (across the whole business).
What is John Shepherd Derby's rating?
John Shepherd Derby is rated 4.4 out of 5 across all 1,616 reviews, and 4.1 out of 5 on Google from 233 reviews.
Where is John Shepherd's Derby office?
John Shepherd Derby, 42 Queen's Rd, Derby, Nottingham, NG2 3DT.
