Trusted Agent profile · Derby
★★★★★
160 reviews across 2 platforms
Suite 3, The Mill Lodge Lane, Derby, DE1 3HB
John German's office in Derby, at Suite 3, is rated 4.7 out of 5 across 160 reviews on two platforms, including 144 Google reviews rated 4.8.
Every review we hold for the Derby office, from every platform, shown as written. First names only.
5/5
GoogleWe needed to view a property out of work hours, and Harry the agent was very helpful and made the appointment at 5:30pm. Harry also contacted the vendor while we viewed the property so we had a quick response to our offer. Thank you again Harry.
Thank you so much for a wonderful 5-Star review. Delighted to read that we could help you and 'out-of-hours' for us is just how we operate. Best wishes - Andy Jones, Director.
5/5
GoogleHIGHLY RECOMMEND JOHN GERMAN ESTATE AGENTS DERBY very satisfied with all the staff, during the sale of my property, always keeping me up to date on each viewing and buyers comments,I will be contacting them again next year to sell more properties, Thank you VICKI REID, talk soon
Dear John, thank you so much for this amazing review. Delighted to read we kept you updated and we'll pass this onto Vicki Reid - she'll be delighted that she's delivered such a service AGAIN. We look forward to helping you again next year and we wish you all the best - Andy Jones, Director.
5/5
GoogleWe were very pleased with John German in finding our ideal property and helping us every step of the way. Charlotte and Linda dealt with our application and they were great, keeping us informed all the way and keeping us up to date with everything throughout the whole process. Thanks to you both for all your help with moving us into our new home.
Thank you so much for your 5* review Shane!
5/5
GoogleExcellent service from the initial valuation, right through to completion.
Dear Tracey, Dear , thank you for taking the time to leave such a fantastic 5* review! It will be my pleasure to pass this on to the Sales team in Derby. Best wishes, Sarah Hill , Sales Director.
5/5
GoogleWe have just purchased a house which was for sale with John German. They were very efficient throughout the whole process. Jessica in particular was absolutely faultless. Friendly and kept us up to date every step of the way. Thank you so much!
Thank you so much for your 5-Star Google review, it's much appreciated. Delighted we could assist with your purchase and again, thank you. All the best - Andy Jones, Director.
5/5
GoogleI had dealings with Harry at John German. Although we didn't purchase a property he was very helpful. I wish we had met earlier and it might have saved me years of closing a deal on a property. Keep up the good work!
Thank you for your 5-Star Google review, it's much appreciated. We'll pass on your kind comments to Harry and the branch and again, thank you. Andy Jones, Director.
5/5
GoogleI’ve lived in a house let by John German for 2 years and they’ve been nothing less then a 5 star worthy service. The team have been very quick with any issues I’ve reported and were really supportive when changing the joint tenancy this year. Charlotte in particular has been an absolute star.
Thank you so much for your 5* review Anthony!
5/5
GoogleSold my house quickly with them doing the viewings which was a great help. Buyers solicitors were ridiculously slow but the sales progression was fantastic chasing them. Great service!
Thank you for your 5-Star review Jane. Delighted we could help sell your house, and quickly too. All the very best - Andy Jones / Director.
5/5
GoogleThe staff at John German are very attention and on the ball when it comes to managing your property. I’m fortunate enough to have Charlotte as my property manager, who ensures that communication is maintained at a high standard throughout all stages of a tenants contract, resulting in no misunderstanding or issues, should any maintenance queries arise.
Thank you for your 5* review Harley!
5/5
GoogleThank you Charlotte and Tom, your service is faultless and always a pleasure.
Thank you for your five star review! We're delighted you're happy with the service and have taken the time to let us know! Wishing you the very best from Charlotte and Tom at John German Estate Agents in Derby
5/5
GoogleIf I were to let my property I would use John German for their quality and professionalism. This time though, I was the one renting and the people at Derby branch Tom and Charlotte helped me through the procedure. I had just returned from Australia and worried it may complicate things, however, all went smoothly and I'm very grateful. 5 star
Thank you for leaving such a positive review of the lettings team in Derby! We are so pleased we were able to make the process go smoothly for you. We wish you the very best in settling back into the UK and into your new home. Charlotte at John German Estate Agents in Derby
5/5
GoogleIt was an absolute delight to work with John German. Had the most fantastic services by Harry and Jessica. Would definitely recommend them.
Thank you so much for your 5-Star review and kind words. We'll pass on your comments to Harry and Jessica - they'll be delighted. All the best - Andy Jones / Director.
5/5
GoogleVery professional estate agent! The staff were amazing from the day of viewing to now living in the house. The landlords (couple M & J) were very responsive, friendly and glad we met them! I would definitely recommend this agency to anyone.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your 5* review!
5/5
TrustpilotWonderful
Wonderful, professional from Simon calling to value all the way through the process we were kept informed and we could get hold of any information we needed. John German Barton under Needwood branch and all the people in the process you made a very difficult time very easy so thankyou
5/5
GoogleI've had nothing but the best from John German! I couldn't recommend them enough. I was with another estate agents for many years, but I've had more good contact within 10 weeks with these.
Thanks for your 5* review Donna - you are a pleasure to deal with!
5/5
GoogleReally friendly and professional team who supported me through a difficult time, selling my late parent’s property. Really grateful for their support. Thanks for making the sale as painless as possible.
Thank you for the 5* review and kind comments. So sorry to read about this difficult time and I am glad we could help you sell, as well as assist you in a small way. We truly wish you all the best - Andy Jones, Director.
5/5
GoogleGreat service, fast response times on urgent matters. Charlotte was incredibly helpful with a request to the landlord, got an answer the very same day. Would highly recommend.PositiveResponsiveness, Professionalism
5/5
GoogleGreat service, fast response times on urgent matters. Charlotte was incredibly helpful with a request to the landlord, got an answer the very same day. Would highly recommend.PositiveResponsiveness, Professionalism
5/5
GoogleThey worked really hard for us and we're great at communication. Very friendly and helpful service, would definitely use again.
Thank you for your 5-Star Google review Kevin... Delighted to read that you'd use us again and we hope you do, in the future. All the very best and thanks again - Andy Jones, Director.
5/5
GoogleI have been with these guys for a decade now - they always sort any problems quickly and are really easy to talk to. Highly recommend.
Hi Sammi - thank you for your 5* review. It has been a pleasure letting and managing your properties over the years. I will pass your comments over to our Derby Lettings Team. Many thanks Tracey Glenn, Lettings Director
5/5
GoogleVery professional and very friendly service from Charlotte, all details of anything that has needed to be carried out has been done very swiftly . A great service Thank-you from us all at the Clark household
Thank you so much for your 5* review!
5/5
GoogleHad a very good experience with John German. Becky dealt with me and my partner and was so helpful and patient with us. Any issue or questions we had Becky dealt with it professionally and would be very responsive.PositiveResponsiveness, Quality, Professionalism
Thanks for your 5* review Lynn - that's amazing!
5/5
GoogleCharlotte and Tom have been very helpful and professional each time I have needed them to sort any issues that have arisen. They have big boots to fill with Amanda Sowters retirement and so far I have been impressed with their diligence. Long may it continue!!
This is fantastic to hear! Thank you for taking the time to leave such a lovely review - from all the team at John German Estate Agents in Derby
4/5
GoogleVery pleased with the care and attention we have received from Charlotte since she has been our tenancy manager. Has got answers for us where in the past we’ve had to wait for. Very pleased with the service we’ve had lately.PositiveProfessionalism
Thank you so much for your review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
John German's Derby office has 160 reviews across two platforms: 144 on Google, 16 on Trustpilot (across the whole business).
John German Derby is rated 4.7 out of 5 across all 160 reviews, and 4.8 out of 5 on Google from 144 reviews.
John German Derby, Suite 3, The Mill Lodge Lane, Derby, DE1 3HB.
