Trusted Agent profile · Derby
★★★★★
772 reviews across 1 platform
24-25 Cornmarket, Derby, DE1 2DP
Part of haart, see every office.
haart's office in Derby, at 24-25 Cornmarket, is rated 4.8 out of 5 across 772 reviews on 1 platform, including 772 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Derby office, from every platform, shown as written. First names only.
5/5
GoogleJust bought a property in Derby. The whole process was seamless and we were able to complete quickly. Special thanks to Jessica Nicholls the Move Manager who was very friendly and professional and helped us a great deal. Would highly recommend Haart.
Dear Gill, thank you for such a lovely 5 star review. Great to see that Jessica in particular provided an excellent service.
5/5
GoogleExcellent service from Emily at the derby branch!! Being a first time buyer can be very daunting but she did a great job advising my partner and I, keeping us up to date and helping along the way. During the many phone calls and emails, Emily was very patient and professional. I couldn't recommend more!
Dear Michelle, thank you so much for your 5 star rating and review. It is very pleasing to hear also about the particular great service you received from Emily.
5/5
GoogleThe team at Haart Derby are excellent. From start to finish purchasing my property has been a breeze, I was kept updated throughout and I had all my queries answered promptly. I liaised with Gerilee Robinson, Katie-Joanne and Nikola Wojda, all were polite, friendly, and professional at all times, thank you all! I look forward to working with you again!
Hi Jose, thank you for your kind words and 5* review for our sales team.
5/5
GoogleKatie is very professional, very patient and has a lot of knowledge in her field also always willing to help
Dear Pearline, thank you for the 5 star review.
5/5
GoogleI would like to thank Trennaie for all the help she has given me . She is very polite, hard working and always very happy! Thankyou for all your help Trennaie!
Dear Kayla, thank you for the 5 star review.
5/5
GoogleJust completed on a purchase today. Lucy Adams was very proactive and responsive. She kept all parties updated on the status of the sale which was very much appreciated. Thanks Lucy!
Dear Davina, thank you so much for the 5 star review and lovely words about Lucy.
5/5
GoogleGerilee was an absolute diamond. Super helpful at my most recent viewing and great at communicating with us after and before!!!! Can't wait to continue working with her in the future.
Dear Amy, thank you very much for the 5 star review.
5/5
GoogleTrennaie Thompson made a stressful experience more bearable. She was always calm and kept me updated regularly. Thanks for helping us through, your support was really appreciated.
Dear Andy, thank you for the 5 star review.
5/5
GoogleKatie has been great through out selling our home. Thanks Katie
Thank you for the kind words Jessica. Haart, Derby.
5/5
GoogleTrennaie Thompson is fantastic, she provided a very good service and she definitely deserves a five star.
Dear Mohamed, thank you for the 5 star review.
5/5
GoogleEmma was incredibly helpful and well prepared for our meeting. Any questions we had were answered and explained. A very positive experience due to Emma's experience and excellent customer service.
Dear David, thank you very much for the review and the kind words about Emma Clarke.
5/5
GoogleHaart Derby were great. Especially Trennaie Thompson who went above and beyond with any query I had and dealt with all questions efficiently. Great Customer Service. Thank you so much.
Dear Nisha, thank you for the 5 star review.
5/5
GoogleEmma goes above and beyond to help rent our properties, thank you Haarts😀 …
Dear Richard We are delighted that you have received good service from our Lettings Manager Emma!
5/5
GoogleRecently we have seen a property with Haart and our experience is fab with Emily. She is very kind and answered our all queries very patiently. She always replies to us no matter how many times we give her calls Our family give us five ⭐️⭐️⭐️⭐️⭐️ We strongly recommend Emily
Thank you very much for taking the time to gice us your feedback and leave a 5 start review. Feedback is very important to us.
4/5
GoogleKierah is simply amazing. She is so helpful approachable and goes beyond to help you. Definitely a positive dealing with HAART derby!!!
Dear Nelani, thank you for the 5 star review.
5/5
GoogleKatie has been really helpful in offering advice and matching me with a brilliant mortgage advisor
Dear M Salt thank you so much for the 5 star review
5/5
GoogleAmazing service from Trennaie Thompson and she was excellent at communicating and moving things forward to an eventual sale. Extremely helpful and would highly recommend Trennaie and the team.
Dear Simon, thank you very much for the 5 stars and great feedback about Trennaie.
5/5
GoogleI couldn't thank this agency enough with how much they have helped me!, they went out of their way to help me and find me a house because they knew how much I wanted my first home for me and my boy. I want to say a massive thankyou to Emma and kelci for all of their help!
Dear Alicia, thank you for the 5 star review.
5/5
GoogleEllie was very friendly and helpful. Got us in for a viewing same day!!
2/5
GoogleNobody answers the phones or replies to the emails. We have a list of things that need to be repaired at the house and nothing back from them. They called and messaged about the contract renewal but didn't send the contract. I was expecting more from Haart. Disappointed.
Dear Cristiane Thank you so much for your 5 star review!
5/5
GoogleBoth Gerilee and Trennaie were a delight to work with in helpiing with my purchase. Would definitely reccomend.
Dear Marko, thank you for the 5 star review.
5/5
GoogleThe support and advice I received from Trennaine Thompson was really helpful, I’ll recommend her anytime any day.
Dear Soyinka thank you for the 5 star review.
5/5
GoogleHaart handled my tenancy with efficiency and professionalism. Claire Page went above & beyond to make sure all our needs were met. I would definitely recommend this agency.
Dear Bradly, thank you for the 5 star review.
5/5
GoogleI have been a tenant with Haart for more than 2 years, and I can only remember the excellent service. It's all because of their dedicated team and brilliant communication. Thank you Rami Hariri for the great service.
Dear Ayham thank you so much for the 5 star review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Derby won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.
