5/5
Kelci was great at communicating with us whilst finding our next home, she was so polite and really listened to our needs. Couldnโt recommend her enough!
Agent replied ยท 24 August 2024
Thank you for the 5* Review!

Trusted Agent profile ยท Derby
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772 reviews across 1 platform
24-25 Cornmarket, Derby, DE1 2DP
Part of haart, see every office.
haart's office in Derby, at 24-25 Cornmarket, is rated 4.8 out of 5 across 772 reviews on 1 platform, including 772 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Derby office, from every platform, shown as written. First names only.
5/5
Kelci was great at communicating with us whilst finding our next home, she was so polite and really listened to our needs. Couldnโt recommend her enough!
Thank you for the 5* Review!
5/5
Katie has been an excellent support to us with our house sale. Always positive and responsive! We are very satisfied with how she has helped us throughout this process.
Thank you so much for the 5 Star review!
5/5
Haart's Sasha was timely, polite and professional. His review of the property was very thorough and his explanation of his views on the appropriate approach to setting the selling offer price and the likely achievable sale value were easy to follow and understand.
Dear Phil, thank you for the 5 star review.
5/5
Thanks a lot for this nice experience, Josh was really polite , and helpful. Dr Abbas
Hi Ahmed, Thank you for your kind review! We are delighted to hear that you received great service from Josh in the Lettings team. We wish you all the best, from all the team at haart
5/5
Trennaie has been brilliant at Haart in Derby , keeping me updated during our house purchase. She always responded to emails very quickly and always answered any queries we had.with professional qualities . Thank you for finally getting us into our dream home โค๏ธ๐ก
Dear Alexandra, thank you for the 5 star review.
5/5
From initial contact to today, both Emma Flowers (Branch Manager) and Kierah Hudson (Senior Negotiator) have gone above and beyond to successfully find a good tenant for our rental property in the Nightingale Quarter. The development is large with many properties coming onto the rental market at the same time; however, both Emma and Kierah somehow managed to secure a tenant quickly, thus avoiding prolonged void periods. It is not only their success in what they do that speaks volumes but I have found that they are the most responsive and personable agents in the area (I contacted many alternatives before choosing Haart). They are based locally, understand the landscape, and seem to do their utmost to work for you. I would highly recommend Haart Derby to any landlord.
Dear Marina, thank you for the 5 star review.
5/5
Sapna is an angel! She helped every step and supported us 100% and even got excited for us when everything completed. I cant thank her enough for what she has done for me and my family
Dear Marie Thank you so much for your 5 star review
5/5
Great customer service by Trennaie
Dear Sukhwinder, thank you very much for the 5 star review.
5/5
Kelci was very professional and friendly . She helped us with everything that we wanted to know and signing to forms. We are really looking forward to Haart
Thank you so much for the 5 star review!
5/5
Sasha was absolutely brilliant, answered all questions we had honestly and professionally. Couldn't ask for more. Very friendly, would definitely recommend
Dear Adam, thank you for your 5 star review.
5/5
Lucy Adams and her colleagues at Haart estate agents, have been exceptional during what turned out to be a very challenging process. Lucy kept me personally updated on a weekly basis, and was extremely helpful, professional and thorough. I would definitely recommend Haart
Dear Karen, thank you for your 5 star review and excellent feedback about Lucy.
5/5
It has been a long and arduous task selling my mothers property. 9 months with 2 of the prospective purchasers falling through, but finally sold. Special thanks to Lucy for doing everything she could to keep us informed and chasing the sale along.
Dear Ross, thank you so much for the 5 star review.
5/5
Kierah was absolutely incredible from start to finish, everything was so easy & quick. Kierah had Very quick responses to any emails I sent answering all my queries, she was very professional & was also friendly. Best experience Iโve had with any letting agency, and moving house feeling very stress-free!! XPositiveResponsiveness, Quality, Professionalism
Dear Millie Thank you so much for your 5 star review, Kierah will be delighted!
5/5
From day one Emily was professional, extremely approachable, very helpful and supportive. As a first time buyer she walked me through the process from viewing to offer acceptance and she was always available to answer my queries. Would highly recommend Emily and Haart Estate Agent for any first time buyers.PositiveResponsiveness, Quality, Professionalism, Value
Dear Karez, thank you for a great 5 star review and such lovely comments about Emily.
5/5
Having worked with Claire Page for a while now, weโve had nothing but good experience. When raising works for us to complete she never fails to communicate with us throughout until job completion and always makes sure her tenants are satisfied with the results. A real professional and a privilege to work with.
Dear Steve Thanks so much for your 5 star review. We are delighted with the service that you have received from Claire.
5/5
Francesca has been amazing and great help to us in marketing our property. Friendly, professional and really helpful to ensure she does her job to the highest standard and provides a great service. Her approach to covid safety in our home has also been fantastic so I felt safe and confident in her company. Thank you.PositiveProfessionalism
Dear Claire, thank you very much for your 5 star rating and kind words. COVID safety is of paramount importance to us and we are glad that we made you feel safe and confident in Francesca's company.
5/5
Tanisha has been of great help to resolve the issues at my home, always responding to emails and very polite on the phone . Thank you Tanisha Sabina
Thank you for your 5 Star review, Sabina.
5/5
Haart was very great in dealing with the needs of my family. Especially Claire Page, she was very patient on all our querries. Very satisfied on their service.
Thank you for the 5 star review.
5/5
As first time buyers, Garlee at haart agency kept us updated with information we needed and broke the process and stages down into steps that ensured we didn't feel overwhelmed. I will recommend haart again and again.
Thank you for your kind words about Gerilee. We wish you all the best with your purchase!
5/5
Kelci was so helpful, happy to be flexible to accommodate my viewing and reassuring in deciding me and my family a fresh start. Comforting and informative. Highly recommend her and Haart.
Dear Victoria, thank you for the 5 star review.
5/5
Josh attended to me and he was very professional and has a lot knowledge about the house and his approach was very welcoming.
Hi Oluwatobi, thank you for your 5 star review, we are delighted to hear that you received excellent service from Josh in the lettings team. We wish you all the best, from all the team at haart
1/5
Quite possibly the worst estate agents I have ever dealt with. Oven was broken for over 2 months and never fixed so we moved out of the property. Really poor communication from everyone, they never fight for the tenant.
We are sorry to read your review. We understand you moved out last October and this matter has been resolved. We arranged the delivery of a replacement oven however, none of the tenants was in when the delivery arrived and the oven was returned to the warehouse. There has a delay by the merchant rearranging the delivery of the appliance.
5/5
Emma Flowers is an absolute credit to Haart. Her photos really showcased our property, we knew when we first met Emma, we knew she really was passionate about selling property. What a great experience we had. Thank you Emma.
Dear Mimi, thanks for your 5* review.
5/5
They have been absolutely fantastic and have made sure that any concern or issue has been sorted promptly. I would definitely use haart again. Sapna and Claire made sure that there were never any issues that couldn't be sorted out
Dear Max, thank you very much for the 5 star review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Derby won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.