Ashley Adams Derby reviews

★★★★★ 1/5

Google

Hi, not professional at all, lost so much time cause of them waiting. Been packed and couple days before handling the keys and been told that they gonna increase my apartment price.

Sosa_js · 22 September 2024

★★★★★ 5/5

Google

We recently had a viewing at a property Ashley Adams were advertising, the estate agent Emily could not have been more helpful! She knew everything there was to know about the property! It was very clear that she took great care in her work, in her clients and in the properties.

James · 14 August 2023

★★★★★ 5/5

Google

Hi I would love to recommend this Ashley Adams. Ashley adams gave me fantastic service . I bought house through this agency .Katie and Harry did fantastic service . Big thanks

Selhadin · 22 September 2024

★★★★★ 5/5

Google

Rented a property from here and all outcomes were above standard. Had great communication from Sasha and and Phoebe. Would definitely recommend to anyone wanting to rent short term or long!

Abi · 22 September 2024

★★★★★ 2/5

Google

Andy and Zara were great. Natalie co Ordinator not sure what she actually does or her role? disappointing and poor communication re progress. DC Law terrible communication, taken 5 months to sort the sale out, buyers solicitor complaining of poor communication and I would support this. Too many cooks managing the file!. I would not recommend this firm in future.

Nancy · 11 June 2019

★★★★★ 5/5

Google

Lianne and Alex have been brilliant from start to finish they have helped me every step of the way. From getting my mortgage and finding my property to Lianne actually phoning me and singing happy birthday to me down the phone on my birthday. I would highly recommend them!

Andrew · 13 September 2023

★★★★★ 5/5

Google

Molly, my agent who helped me moved into the property worked really hard and quickly to get me into my new place in under a week and couldnt have done it without her.

Sagid · 5 August 2024

★★★★★ 5/5

Google

Professional service with curtesy from Lauren Millward and Katie Haslam on selling process. Customer Service and expertise has been great up to now. Looking forward to our journey. Thank you

Sharon · 22 September 2024

★★★★★ 5/5

Google

Ashley Adams have been great so far, in particular Emily who was the deciding factor in choosing Ashley Adams as the estate agents to sell my property. She is lovely, down to earth and made the process very smooth and simple. Would highly recommend their services.

Shannon · 10 June 2022

★★★★★ 5/5

Google

Matthew Wheatley - Matt is an outstanding agent and has helped me with my sale for my property an excellent amount and very helpful to help me out with any questions/queries asked. Would highly recommend.

Alix · 10 June 2023

★★★★★ 5/5

Google

Extremily happy with the new flat I'm letting from Ashley Adams. The whole service and profesionalism throughout was outstanding. Chelsea was absoloutly amazing from viewing the property and up until signing the lease and was always happy to answer questions and to go the extra mile with any enquiries, worries or concerns I had. Brilliant people, fully reccomend!

Aidan · 11 June 2019

★★★★★ 1/5

Google

Terrible estate agent from start to finish. Will illegally give access to the buyer to your property before completion and then ignore your calls about it. Avoid at all cost!

Dan · 22 August 2024

★★★★★ 1/5

Google

Very unorganised and unhelpful agency. The landlord isnt any better. Wasted a whole month of my time to not even get anywhere in the end. Do not recommend.

Iza · 22 September 2024

★★★★★ 5/5

Google

We used Ashley Adams Derby for our remortgage. Matt was our broker and he was absolutely fantastic. He explained everything we needed to know and was so knowledgeable. I asked loads of questions and Matt was quick to answer them all.Highly reccommend! Thanks Matt

Kate · 10 June 2022

★★★★★ 5/5

Google

The lovely Emily Y has been very patient and friendly. My mum is 91 and she is patient and understanding with her. Willing to explain everything throughly and more than once. Always in good spirits.

Debbie · 10 May 2024

★★★★★ 5/5

Google

Had a fantastic experience with Ashley Adams Derby. Both Sasha and Joe were a great help throughout the process with my rental property - very professional and always happy to answer any questions!

Caitlin · 10 June 2023

★★★★★ 5/5

Google

So pleased we chose Ashley Adams to sell our property. Andy Armstrong delivered his promise by getting us plenty of viewings and selling quickly at a good price. Each sale has its own ups and downs however Andy and Zara were always at the end of the phone to deal with everything efficiently and effectively. Highly recommended.

Laina · 11 June 2018

★★★★★ 5/5

Google

Sasha and Travis are brilliant. The best lettings duo in derby. If you need anything they're the ones tou need. Thank you both

Betty · 8 November 2024

★★★★★ 5/5

Google

From the first moment we decided to sell our family home our first contact was Emily .Well fantastic experience and actually cared .Very easy to talk too and no pressure understood our concerns after previous experience but we completed after the usual issues that hold up the house market nowdays .Most important thou recommend Ashley adams and if you get first contact with Emily well im sure you be very happy with her.Also quick mention everyone at Ashley Adams were brilliant sales progression Vanessa Natalie sorry if forgot anyone.The overall experience was very good thankyou Emily though because without you this would of never started .Keep up the good work keep smiling you are a major asset to Ashley Adams .

Kev · 10 June 2023

★★★★★ 1/5

Google

Ashley Adams are the worse estate agents to deal with, they will not only try to coerce you to rent their beatdown properties using aggressive and dodgy tactics, they advert and sell but use deception and criminal tactics to take or like they would say “retain” money paid to them like an holding fee when renting or intend to rent from them, even if you did not sign any agreement with them. When you do decide to chase them for your money to be refunded to you, they either ignore your messages, ignore your calls and finally play dumb to you. Clear advice, do not deal with them on their dead beat properties they push and do not part with your money on their promises to fix an apartment they try to sell to you that is in a bad condition. Stay clear and look out for their aggressive coercive strategy for you to pay them holding fees, they will eventually lash and leech onto your money paid to them on professional terms on trust and won’t give it back to you when you come to the realisation that you can not possibly rent the deadbeat down property they push and try to sell you to rent from them.

Russell · 10 June 2023

★★★★★ 5/5

Google

I wanted to leave a review of my experience with Matthew Wheatley at the 37-38 Iron Gate branch. Being based in London it was critical that we established a good relationship with an agent in Derby and Matt has excelled in that side of things for us. He was pivotal in getting an important deal over the line for us and since has gone above and beyond to be as helpful as possible in what we have been trying to achieve. You are in safe hands with Matt!

David · 10 June 2023

★★★★★ 5/5

Google

The service I experienced was amazing, I had actually lost all hope in selling my property during the pandemic but when I was recommended by “Matthew Wheatley “ from the Derby Branch, I was left speechless in a positive manner. My property sale was swift and I definitely recieved more than expected in service and quality. My property sold for asking price. I would most definitely recommend Ashley Adams !!! They have a great team but I would recommend anyone that’s buying or selling to ask “Matthew Wheatley “ to be your case handler and you will see why I have recommended him! If I was Simon Cowell then it’s a big fat YES from me!!

Mohammed · 10 June 2023

★★★★★ 5/5

Google

I was stressed and concerned my house was never going to sell with another agent so decided to switch to Ashley Adams, and I can’t believe I waited so long to make the transition! I got put through to Emily and after speaking to her for about 5 minutes I felt the stress just disappear! I knew I was in good hands, her enthusiasm and professionalism was absolutely top notch. I was in constant contact, asking her questions all the time and she always found the time to explain everything so I knew exactly what was going on, which as a solo buyer with no idea what anything means…was so helpful and really appreciated. Everything about Ashley Adams is just amazing, from firstly speaking to Emily right through to the solicitors they recommend to get the whole thing finalised. All the other guys that I spoke to (Katie and Gemma) or that dealt with my sale behind the scenes were also lovely, the communication was one thing I was particularly impressed with as I was constantly updated with how the sale was coming along, sometimes just calling to say we don’t have any updates at the minute but we’re just letting you know everything is still going fine. You can tell they all genuinely love their job and have your best interest at heart which is quite rare these days! I even got a phone call from Emily once the keys had been handed over just to say congratulations and thanks for choosing us….which she didn’t have to do but little touches like that are what make Ashely Adams so great!! Thank you so much for everything Emily, (and the team) I’d completely lost the will to live with this sale and I’m forever grateful you managed to finally sort it for me and make it as stress free as it could possibly be!

Joey · 10 June 2023

★★★★★ 5/5

Google

At first we wanted to go with an online estate agent and do away with the fees, but Emily did a great job in convincing us to go with Ashley Adam’s. We were sceptical at first but wanted to keep both options open. Emily and the rest of the team helped us find the right buyer through effective advertising. We are in the process of completing the sale. The sales and customer teams have been professional and expedient throughout the process. Their experience has helped us a lot. Thanks

Hannah · 10 June 2023