Trusted Agent profile · Derby
★★★★★
313 reviews across 1 platform
15 Victoria Way Pride Park, Derby, DE24 8AN
AKS Residential's office in Derby, at 15 Victoria Way Pride Park, is rated 4.9 out of 5 across 313 reviews on 1 platform, including 313 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for AKS Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Derby office, from every platform, shown as written. First names only.
5/5
GoogleI highly recommend AKS. Ben and Mikaela were very helpful and professional. Mikaela's professionalism, responsiveness and attention to detail made my property purchase seamless. Exceptional service throughout!
Thanks so much for the great review Faiza. We hope you're really happy in your new home!
5/5
GoogleBuying a home is stressful but Lyndsey at AKS made us realise how important it is to have a fantastic estate agent guiding you every step of the way. I wouldn’t hesitate to recommend AKS to anybody looking to sell their home, their customer service is second to none and they go that extra step to ensure you are kept well informed and up to date with all the twists and turns of the sale. Lyndsey and the whole team get 5 stars from us.
5/5
GoogleAKS were responsive, accommodating and friendly. The purchase of my first home was a smooth, pain-free process.
Thanks so much for the great review Leah and we hope you're really happy in your new home.
5/5
GoogleAndrew, Ben, Victoria and team are excellent! Very professional, honest, helpful and friendly. They are very prompt in their responses and have been proactive in following up with the solicitors. I would definitely go back to them again and highly recommend them to anybody. I wish the AKS team all the very best!
Thanks so much for taking the time to comment Sourav. It was great working with you.
5/5
GoogleAfter having a difficult selling experience with another estate agent we moved to AKS who were extremely friendly and responsive with excellent communication, wouldn't hesitate to recommend
Thanks so much for the great review Caroline. We're so glad we got to work with you and hope you're really happy in your new home.
5/5
GoogleAKS were superb with our house purhase. The communication from Ben and the team was excellent throughout, and they went above and beyond in facilitating our transaction. The attention to detail and prompt replies to queries was fantastic. We would highly recommend AKS.
Thank you Sundip. We hope you are enjoying life in your new home!
5/5
GoogleSuch fantastic professional team from start to finish, I love the bottle of wine given to me at completion. Thank you AKS for your directions throughout. Thank you Makaela 😊 …
Thanks Celia, welcome to Derby and we hope you're really happy in your new home!
5/5
GoogleGreat agents, Lyndsay and all the team always kept me updated with progress and addressed my concerns along the way. Will definitely use again next time.
Thanks so much for the great review Dean.
5/5
GoogleAKS have been fantastic. They helped me at every step. I highly recommend. AKS offer a very professional, personable service. I would definitely use again if i needed too. Thanks Guys 😊 …
Thanks so much for trusting us with the sale of your lovely home Nicola and taking the time to leave us this great review!
5/5
GoogleWe dealt with Mikaela and Ben when buying our house. They were both very friendly and very quick replying. 10/10 would recommend either buying or selling.
Thanks so much for the great review Ryan, we hope you're really happy in your new home!
5/5
GoogleAKS were wonderful throughout the sale of our property. We experienced a few setbacks and the sale took some time to go through and AKS’ communication throughout was perfect. Nothing was too much trouble and every person I was in contact with from the initial valuation to completion was friendly, approachable and willing to help. Couldn’t recommend them enough
Thanks for the great review Lauren and for trusting us with the sale of your home!
5/5
GoogleThe service and support that we received from AKS selling our house was excellent. We had some ups and downs on the way to completion, with buyers, and they guided us through things in a professional and sensitive way. They were attentive and reactive at all stages through the process and delivered the service that they promised us. We wouldnt hesitate to recommend them to anyone looking to sell their property Simon and Angela
Thanks for the kind words Simon & Angela. We were so pleased for you to get things over the line, thanks for trusting us with your sale!
5/5
GoogleAKS were a breath of fresh air - professional yet so understanding and helpful. My house sale was always going to be complex, but they dealt with each complexity as it arose and helped smooth the way to a successful and timely sale. Their expertise, willingness to dig in to get the sale over the finishing line and their unwavering support and advice were second to none. Thank you to the whole team.
Thanks so much Sally, you've been through so much with this property and we're just pleased we could help get this over the line for you.
5/5
GoogleI'm very happy with the service provided by the the AKS team, specifically Andrew and Victoria as I had the most contact with them. In a nutshell, Andrew sold it and Victoria made sure it stayed sold! I'll use them again.PositiveProfessionalism
Thanks Matt, we loved working with you on the sale!
5/5
GoogleI was recommended AKS by a friend who had used them to sell their property. From the first visit I made to AKS and meeting Andrew, Ben and the rest of the team I knew that they were the agents I wanted to deal with. Their professionalism, understanding of exactly what my situation was, being realistic and customer focused all score them bonus points. I know that people can say anything just to get the business but these guys are genuine and just want the best for buyers and sellers. Once the selling ball started rolling, they were great at giving feedback on viewings and any issues or concerns that cropped up (out of either of our controls) were dealt with and solutions given. Once an offer was accepted, this is where Mikaela came into her own and was constantly checking to make sure that the sale was going to go through as smoothly as possible. All in all I would not hesitate to recommend AKS for any property sale and I would say some of their competition in this field could learn lots from them about how to treat customers. Well done AKS!
This is an awesome review, thanks so much Brenda. We're really glad we got everything over the line ok for you.
5/5
GoogleAndrew, Ben, Victoria and the team have been a pleasure to deal with, completed today on my property sale and would highly recommend AKS. Very personal and professional service, keep up the good work and thank you.PositiveResponsiveness, Quality, Professionalism, Value
Thanks so much Tim!
5/5
GoogleAnn has been amazing throughout our process of renting our house. Cannot thank her enough for the patience and time she’s taken to ensure this all went smoothly. Would highly recommend.
Thanks for the great review Aine.
5/5
GoogleVery helpful, made the process very easy and went through with no issues at all. Highly recommend!
Thanks for the great review Daniel!
5/5
GoogleAmazing service from this agency! From the viewings to everything in between and securing a property Ann was very helpful, friendly and had really great communication. Definitely one of my best experiences.
Thanks for the great review Esther!
5/5
GoogleThank you to Andrew and Ben at AKS who have made my first experience at using an Estate Agent stress free . AKS are total professionals , Andrew knows the market well and uses his experience to get the best price possible for a property ,they have kept me updated all along the process and a special thank you to Ben for all of his help to ensure the sale completed quickly . I would highly recommend AKS in the future to anyone and I was pleased that I went with AKS rather than the larger less personal chain of Estate Agents out there!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleMikaela was brilliant throughout the whole process, we would definitely recommend AKS!
Thanks so much for trusting us as your agent to both sell & buy through. We can't wait to see what you do with your new home!
5/5
GoogleAKS are a refreshing estate agent and when Andy came to our property for a valuation you can see how passionate he is and his great knowledge for the housing market really showed. I would definitely recommend anyone to use AKS if you're thinking of selling your property.
Thanks for the great review Lewis.
5/5
GoogleAKS have recently sold a bungalow for us, and they have been efficient and professional in every aspect of the sale. Lyndsay worked closely with us giving us regular updates of the sale progress, and was particularly good at contacting our buyers solicitor for information. I would recommend them to anyone.
Thanks so much for the great review Deb. We're so pleased you trusted us with the sale.
5/5
GoogleWe bought our house through AKS and we are so glad we did. Thank you to everyone in the team, especially Victoria, for swift communication, kind reassurance and guiding us through to completion on time.
Thank you Su. It was a pleasure to help you find your new home and congratulations again!
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Yes. In The Trusted Agent 2026 awards: AKS Residential, Derby won Gold.
