Every review we hold for the Dartford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExceptional service from an expert team. We initially had our house up for sale with Purple Bricks who failed on every level. In typical Purple Bricks fashion once they have you they do nothing to actually push the sale of your home. YourMove were the complete opposite.
From our initial home visit to completion Steve and his team were outstanding and kept us informed at every step of the way. They had us sold in three weeks. Something Purple Bricks couldn't do in a year. Friendly professional and efficient. If you live in the Dartford area and want your home sold quickly, use Your Move.
ALASTAIR · 7 February 2020
★★★★★ 5/5
GoogleElla was genuienely keen on getting us our ideal property. She was very responsive to all our queries and when we eventually found the property, she worked with us throughout the process until we got the keys. Thanks Ella for being such a star.
Glory · 6 February 2021
Agent replied · 6 February 2024
Thank you Glory it was my pleasure to help you
Ella
★★★★★ 5/5
GoogleI would highly recommend your move Dartford. Steve Lock was always on hand to help push the sale of my property through and if any issues arose he was quick to talk to all parties to ensure a smooth sale. 👍🏻PositiveProfessionalism
Victoria · 24 August 2021
Agent replied · 6 February 2024
Thank you for the feedback back Victoria, it was tricky at times, glad we got you through to the end. Enjoy the new home, pleasure working with you. Steve and the sales team
★★★★★ 5/5
GoogleI have just let my property through your move dartford. The lovely Maxine guided me through the whole process and was so helpful every step of the way. She made me feel so comfortable I felt like I could ask her anything!
Stephanie · 5 February 2025
Agent replied · 31 January 2025
Hi Stephanie
We are so pleased to hear that you found Maxine to be helpful. We strive to give a great, personal customer service at all times. Your comments are really appreciated. Thank you from the Dartford Lettings team.
★★★★★ 5/5
GoogleI have to say Demi in the sales department is amazing, from start to completion, she went over and above her job title.
There was no query she could not sort out!, very professional and kept us up to date at all times, we were so pleased with the level of service we received overall we will definitely use them again.
Mercy · 6 February 2023
★★★★★ 1/5
GoogleApparently now the tenants of a flat have to do the estate agent's job for them. 2 families and a lady turned up at the flat we're moving out of in a few days last night all at completely varying times. There was no estate agent accompanying any of them, two of them had struggled to find the place and we had to assist them with locating it, once located ultimately my housemate and I had to show them around and talk over the flat's details. Can we expect commission for our assistance in a potential sale? Shocking laziness and unprofessionalism.
Terrible experience throughout the past two years.
Don't use Your Move.
Matt · 7 February 2019
★★★★★ 5/5
GoogleI must praise Steve Lock and his sales team at YourMove Dartford. Having been badly let down twice by a previous Agent (costly abortive sales, and other later unsatisfactory points) I came to YourMove at a very low ebb in my emotions in selling my property. From the moment I first stepped foot inside the branch, Steve and all his team were welcoming, polite, professional, and gave advice (in a clear way) that always proved bang-on correct, the latter particularly a big change from my previous experiences. Yes, I had to agree a slightly higher commission rate above that of my previous Agent, but I have no regrets in doing so because it was worth it. One gets what one pays for, and I got a much better service as a result. I finally felt safe in their hands.
I was kept fully informed at every stage of viewings of what was happening. Negotiations in agreeing (or not) a sale price were conducted in an exemplary fashion. Once an offer was accepted, Steve and his team were very proactive (liaising with myself and the Buyer and both sets of Solicitors) in overcoming any Conveyancing issues, in one particular aspect literally going the extra mile to help! If I had any questions or points to raise, Steve’s team were all warm and patient in hearing me, and any issues got promptly seen to.
If anyone is looking to sell a Property, I unreservedly recommend Steve Lock and YourMove Dartford to you as you will be in safe hands. I certainly intend making them my first port of call should I become responsible for selling any property in the locality in the future.
Alex · 7 February 2019
★★★★★ 5/5
GoogleAs first-time landlords, there was a lot to learn about the whole process and Maxine from Your Move made everything incredibly straightforward from start to finish. …
Grace · 13 July 2025
Agent replied · 13 April 2026
Thank you so much for your kind words Grace! We’re absolutely delighted to hear that Maxine was able to make your first experience as landlords such a smooth and stress-free one. It means a lot to us that you felt supported and … More
★★★★★ 5/5
GoogleElla is the best agent I have done business with. She was always prompt to any questions I had, very helpful and very involved in her job with a huge interest about her clients! I would recommend to anyone who want to move out, to buy or sell her help and her attention. Thank you Ella, all the best and maybe we will deal again in future! 🤗PositiveResponsiveness, Quality, Professionalism, Value
Daniel · 24 August 2021
★★★★★ 5/5
GoogleElla was very helpful to me, in the renting process, she put me through every process step by step. she was ever willing to answer all the questions I had about the process of renting. she was also very professional. I am so happy with her service and grateful on how she carried me through the entire process.
Vwede · 6 February 2023
★★★★★ 5/5
GoogleUla has been absolutely amazing! From start to finish she has gone over and above anything I've seen from a letting agent. She truly cared for our family and supported us every step of the way. The service from your move as a company has been exceptional and highly recommend to all looking for quality letting agents.
Claudia · 6 February 2023
★★★★★ 5/5
GoogleGreat Experience securing my property with Anya at Your Move! Thank you
Solomon · 13 November 2025
Agent replied · 13 April 2026
Hi Solomon,
Thank you so much for your kind words! We’re thrilled to hear you had a great experience securing your property with Anya at Your Move. We’ll be sure to pass along your appreciation to her. Wishing you all the best in your new place!, The Your Move Dartford Lettings Team
★★★★★ 5/5
GoogleAmazing service!! Mik has been absolutely brilliant from the minute he walked though our front door to sell our house, always at the end of the phone or replying to our messages helping us with our questions and keeping us up to date. Such a friendly but very professional service. So very helpful. We cant say thank you enough to Mik and the team.
Rachel · 6 February 2022
★★★★★ 5/5
GoogleI just sold my house on Your Move. My situation was uniquely complicated but they were very helpful in dealing with lawyers on both sides and managing all the admin for the sale. They didn't have to, but they visited the home of my ex partner multiple times in order to get multiple documents signed and keep the process moving. Very friendly and helpful staff including Mik, Jayne, Steve, Demi and Alex.PositiveResponsiveness, Quality, Professionalism, Value
Tobe · 24 August 2022
Agent replied · 6 February 2024
Thank you for the review Tobe! Pleasure working with you and good luck for the future.
★★★★★ 5/5
GoogleMy house sale wasn't the smoothest of house sales but Your Move Dartford ensured that the process ran as smoothly as it could. I would highly recommend rather than going through an online estate agent that knows nothing about the local market conditions. Shout out to Jayne and Steve who were both brilliant.
Tonye · 13 March 2023
★★★★★ 5/5
GoogleI highly recommend Your Move Dartford as Steve has been the most helpful estate agent i have met. I viewed many flats and met a few agents from all over but Steve at Dartford is the most friendly professional guy. He always reply’s to messages and makes him self available, often calling me with updates. You cant go wrong with Steve at Your Move Dartford!PositiveProfessionalism
Debbie · 24 August 2021
★★★★★ 5/5
GoogleAnya in the lettings team has been such a amazing women and has been so helpful with everything!
Leah · 13 August 2025
Agent replied · 13 April 2026
We're thrilled to receive your 5-star review Leah. It's wonderful to hear that Anya has been such a great help and made your experience so positive. Anya prides herself on her service and will love to see how much you have appreciated this.
★★★★★ 5/5
GoogleHave been using Your Move Dartford for over 12 years now. Ella has just placed another tenant in my Flat and wasted no time in doing so. I am very pleased how quick the whole process was from start to finish.
Ella has been very organised and kept me updated through every stage of the process. This was very refreshing as that has not always been the case in the past.
James · 7 February 2020
★★★★★ 1/5
GooglePlease avoid these people at all costs. Only interested in making commission. I was considering selling through them so decided to book an appointment as a buyer first to see how they conduct themselves and I've never experienced as much displeasure as when dealing with Anita. Buyers and sellers beware!
Kay · 25 May 2024
Agent replied · 23 August 2024
Dear Kay G, We are very sorry that you feel strongly enough regarding our service levels to write a negative review, We can not see that we are dealing with any customer complaints currently and would always ask that we have the chance to resolve any complaints first before reaching out to reviews. As you can see we are very proud and have worked hard for our previous feedback/reviews and the service levels we provide.
If you would like to contact the office, we can discuss your feedback and hopefully resolve any issues you may have with the team or our processes. We always aim to treat our customers fairly and with the highest of customer service levels.
★★★★★ 5/5
GoogleSteve was a great help in selling my flat. When other parties involved in the sale were slow and unresponsive, Steve was proactive; creative in finding solutions to the problems we faced; and dogged in chasing the slow-responders down. It's fair to say the sale would not have completed without his efforts. Thanks!
Oliver · 6 February 2023
★★★★★ 5/5
GoogleI am so happy that I managed to get my house after waiting for 9 months due to various reasons. Through the whole journey, Steve had been super supportive with chasing up the chain for me. He also taught me massive knowledge of the procedures with regards to buying a house. This had been so useful to a first time buyer!!
Many issues happened during the long waiting but thankfully I have Steve to help out. Tom had been there whenever I need him. A very good team! I definitely recommend them!
She · 24 June 2024
★★★★★ 5/5
GoogleWe spoke to a handful of estate agents when selling our flat and Your Move stood out from the beginning. They followed up regularly showing us they were keen for the business and made us feel like VIP customers from the start. The team there not only managed to get us an acceptable offer within 2 weeks, but also found us a place to move to, we couldn't be happier with the service we've received throughout - they went above and beyond for us and we are very grateful. Without a doubt we recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Kim · 24 August 2021
Agent replied · 6 February 2024
Thanks Kim for the positive feedback
★★★★★ 5/5
GoogleWe quite recently bought a house via your move. It was a very smooth sailing. A big thanks to Steve Lock as he steered the ship very smooth to the destination. Thanks to Demi who was patient enough when we viewed the property. Overall, fantastic team work and would strongly recommend your move Dartford. Thanks again and keep up the good work.PositiveResponsiveness, Quality, Professionalism
Vijay · 24 August 2021
★★★★★ 5/5
GoogleVery happy with service we got for the sale of our property. Things got a bit iffy with Covid19 but as soon as the govt eased things up they got back on the ball.
Steve is a super star! Even when we got frustrated and needed to rant! (Trust me I did😅) he always kept calm and chased up all the relevant parties. Thanks Steve 😊
Lucy · 6 February 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
