Wards Lettings Dartford reviews

★★★★★ 5/5

Google

Both Geoff and Debbie were very helpful and efficient. Thank you so much for all your help.

A · 20 June 2020

★★★★★ 5/5

Google

We have just rented a property through Wards of Dartford. The process was a pleasure. George, the letting agent was extremely professional, helpful and accommodating. We definitely highly recommend Wards of Dartford Estate Agents when it comes to lettings.

Guy · 23 October 2023

★★★★★ 5/5

Google

George has been really helpful in letting us the property.Had a pleasant experience. Highly recommended.

Sringa · 21 March 2024

★★★★★ 1/5

Google

horible horible women Laura. do not use. so rude on phone and arogant would not help me with my questions and eating whilst speaking to me on phone

Bill · 2 August 2025

★★★★★ 5/5

Google

We found ourselves in a bit of a fix, having to move out of the property we had sold before the property we had bought (a new-build) was ready for occupation and we needed to source a property fast. Marina Carter in the Dartford office got everything sorted from an initial viewing of the property on Thursday 5th February and we moved in the following Thursday (12th). Great service.

Bryan · 22 June 2015

★★★★★ 5/5

Google

Wards is truly amazing! They have helped us immensely all the way until we have moved to our lovely new house. The staff always gave us updates regarding our purchase. Special thanks to Ms Debbie Brewer for all her help, our completion would not be possible without her efforts. Great job guys!!!

Alyssa · 20 June 2022

★★★★★ 5/5

Google

Excellent service provided by Milly Hallett, she knows how to value properties for everyone s budget . I have been looking for my dream home with different agents at different agency s and Wards has definitely better costumes service compare to others. I would highly recommend MILLY HALLET!PositiveResponsiveness, Quality, Professionalism, Value

Gina · 20 June 2022

★★★★★ 5/5

Google

Brilliant estate agents. Special thanks to Laura and Millie

Sean · 20 June 2021

★★★★★ 4/5

Google

Really great service. - all steps of the process clearly explained and the consultant who helped and advised me to rent the property was really professional and efficient - his name was George Jordan

Char · 22 November 2023

★★★★★ 5/5

Google

EXCELLENT, Cant fault them, they sorted out my house sale no problem ! Thanks Guys

Julia · 21 June 2018

★★★★★ 1/5

Google

I have contacted in the morning agent for viewing the property to rent. Agent told me he will speak to the Landlord and let me know. At the end of the day I have called Wards agent regarding the viewing but he told me there is no updates and that tommorow he will be on day off so I need to call to the agency and someone else will help me. Next day no one responded to me and the advertise have dissapeared from their website and righttomove. No explanation, no calls back. Avoid by any chance this company. They are not serious and no custommer support.

Vladimir · 20 June 2022

★★★★★ 1/5

Google

I saw a great studio flat on the Wards website and spoke to the Dartford Lettings team about renting it. I needed a place ASAP and this studio’s location was perfect for a commuter. I had all the money ready to pay including holding fees and also had good references to hand. The property was advertised as immediately available from 17th January and I asked for a viewing in January. However, Wards kept delaying it blaming it on the previous tenant not moved out yet. Consequently, I didn’t get a viewing until the last week of February (4 week wait!), which makes no sense as the property was advertised as immediately available in January! When I called/emailed Wards about why it was falsely advertised, they could not respond. The whole experience felt like a waste of time as in the end, the landlord chose another applicant. I wish I had spent the time looking at letting agents elsewhere. My advice to anyone dealing with Wards is to always have inquiries with another lettings company elsewhere as backup, as Wards can tend to let you down and waste your time. Really upsetting.

Solomon · 20 June 2022

★★★★★ 5/5

Google

My husband and I recently decided to use wards to sell our flat after meeting Laura, who has been fantastic at answering any questions we have had and taking care of the whole process for us.

Nicola · 20 June 2023

★★★★★ 5/5

Google

Had a viewing with Harry who was friendly, courteous and committed and we really appreciated his approach. If he's anything to go by, this is a great agency to work with.

Ravi · 23 September 2023

★★★★★ 1/5

Google

Never use this estate agency, the letting team are rubbish they don’t book you in for viewings and I wouldn’t trust this letting team, very judgemental and unprofessional.

Van · 24 August 2023

★★★★★ 5/5

Google

When we moved, we were extremely pleased with the amount of professional help that we received from Milly. She was very attentive and thorough and overall, a very happy and friendly person. Thank you for everything Milly. From your satisfied customers, Linda and Trevor.PositiveProfessionalism

Linda · 20 June 2021

★★★★★ 5/5

Google

Amazing experience with the Dartford lettings team. Shanur really helped accommodate our needs and helped our let be as quick and as painless as possible. Polite and friendly team all round as I've been in touch with some other team members for other properties previously too. Highly recommended

Sofia · 20 June 2020

★★★★★ 5/5

Google

I walked in the Dartford branch and sat down with James who gave me some great advice about selling my house where many other estate agents are very off putting and pushy. I will be back in a month's time to see James to sell my house.

Alex · 20 June 2020

★★★★★ 5/5

Google

Professional, helpful, friendly and polite. I was kept informed all along the way, a great service from beginning to end. Very efficient. Highly recommend Wards, Dartford.

J · 20 June 2023

★★★★★ 5/5

Google

Kept us up to date every step of the way ,very friendly,very professional,would recommend

Liz · 21 March 2024

★★★★★ 5/5

Google

Successfully located and put an offer in on a property with Milly from Wards, very helpful, initially we viewed a few properties which weren't for us but she listened to the feedback we gave and found one that was perfect. Throughout they've been prompt and effective.

Jake · 20 June 2020

★★★★★ 1/5

Google

Just called the lettings team regarding a property for rent. Firstly the phone cut whilst making my enquiry, to which no one called me back. Once I phoned again this really rude woman answered, I explained that I had been cut off earlier. Instead of apologising, she Shouted "what's your name?" "Whats your name?" Terrible service, avoid!!!

Ashley · 20 June 2023

★★★★★ 1/5

Google

One of the worst estate agents ever, promise call backs and you never get them, told lies to cover incompetence, bought a property from them and considered pulling out a number of times because their service was so poor, they made a huge amount from an old man to sell his house and took every opportunity to get more money from him, if estate agents go all online they will only have themselves to blame awful do not waste your money with them!!!

Darren · 21 June 2018

★★★★★ 1/5

Google

Very disappointed in their service and communication skills, totally unprofessional from my contact at the branch-and the manager I have taken 1/2 day off of work to have a appointment I was lead to believe for photographer and upgrade my Marketing for free as they have not sold my flat only to find out that it was a 5 minute appointment to sign the forms, they expected me to then have another appointment for the photographer, I felt that my verbal complaint was not taken seriously by the manager, he made light of the fact that I had taken 1/2 day off and said people don’t get shot for making a mistake (ie the person who made the appointment with me) and at least I’m getting something for free, he then told me that she would text me that afternoon to say when the photographer was coming , 24 hours later I rang and was told that she had only just found out and was going to contact me, I’m so disappointed and I have no faith in the Dartford branch at all....

Wendy · 21 June 2018