Every review we hold for the Dartford office, from every platform, shown as written. First names only.
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5/5
GoogleAmazing service throughout our purchase. Ben was so supportive and was always available when we needed to talk, he answered all questions and went over and beyond to support us. When he wasnβt available all the other staff was equally as supportive, we love our new home. Buying a house was already stressful so having such an amazing team along each step made it so munch easier!
Shade Β· 14 July 2022
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5/5
GoogleThe customer service I have received since getting in touch with Robinson Jackson has been excellent. Stuart Harris has handled everything required to get me and my partner into our first home together. I have been waiting to move for over 2 years and finally got the opportunity. The process was made stress free thanks to Stuart. He helped us change the date due to a holiday and has been on the other end of the phone for any questions, even silly ones such as 'where is my electricity meter?' the joys of being new to renting!
Thanks to Stuart the whole process did not take long and I was comfortable knowing I could call up for friendly advice any time. My overall experience has been stress free so thank you to Stuart and the team at Robinson Jackson for helping me finally move! :)
Kayleigh Β· 4 September 2019
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5/5
GoogleI only have one word to describe you guys and that is Brilliant!! Moving houses is never easy however you have managed to help me rent the perfect house and make all the process so enjoyable. You were so professional and amazing like no other letting agency. You called me to keep me updated and never left any of my messages/voicemails unanswered.
Catherine has the most amazing personality and she is so lovely π. Stuart was so kind and waited for me up to 7 30 PM so I could view to property. Most of the agents would have rescheduled but you didnβt.
You know how to go the extra mile and have an exceptional customer service!
I will highly recommend you guys anytime.
Alexandra Β· 28 August 2019
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5/5
GoogleI spoke to Lynsey and a few other estate agents in the local area in January.. enquiring about the possibility of letting my house out. I was quoted services by a few estate agents but decided to go with Lynsey because she was always punctual, straight to the point and easy to deal with which is why I remembered her 5 months later when I actually decided to rent my house out. Lynsey was also highly recommended to me by some friends who are also Lynseyβs clients and had nothing but good things to say. Iβve let my house out as a result of moving abroad. With lots to juggle Lynsey has remained consistent, has helped things run smoothly and is always available when I need her even calling me back on her days off! She is very proactive and found me a tenant for my property the same day she started marketing it! Couldnβt ask for better service. Highly recommended! Ten out of ten! thanks Lynsey!
Lynsey Β· 29 July 2019
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5/5
Google5 stars! Had a viewing with Danielle, she was so lovely and helpful! Highly recommend
Sarah Β· 20 November 2025
Agent replied Β· 20 March 2026
Thank you so much for the glowing review! We're thrilled to hear that Danielle made your viewing experience so enjoyable. Her warmth, helpfulness, and professionalism truly shine through, and it's wonderful to know she left such a positive impression. Your recommendation means a lot! Robinson Jackson Estate Agents Dartford.
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5/5
GoogleDanielle provided an excellent tour and she was friendly and answered to all my questions.
Niru Β· 20 November 2025
Agent replied Β· 20 March 2026
Thank you for the lovely feedback! We're so pleased to hear that Danielle gave you an excellent tour and made you feel comfortable and informed throughout. Her friendly approach and attention to your questions truly reflect the high standard of service we aim to provide. Weβll be sure to pass along your kind words to her! Robinson Jackson Estate Agents Dartford.
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5/5
GoogleI have very good experienced with Robinson-Jackson and everything fine and my process is excellent and on time thank so much all the team members of Robinson-Jacksonπππππ«Ά β¦
Sita Β· 17 April 2026
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1/5
GoogleThis company sells your information, the moment you contact them or leave your contact details you get a barrage of calls and emails from surveyors and conveyancing companies.
Shabaka Β· 20 June 2025
Agent replied Β· 20 March 2026
Good Morning Shabaka, I have tried to find you on our system and cannot see that you have not registered with us. I would like to speak to you as we take our obligations to GDPR very seriously and we do not sell any ones data. Could you please call me to discuss. Look forward to hearing from you Ben Hill, Branch Manager
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5/5
GoogleFantastic viewing Lee and Danielle! Merry Christmas when you get to it :)
GergΕ Β· 20 November 2025
Agent replied Β· 20 March 2026
Thank you so much for the festive shoutout and kind words! We're thrilled to hear you had a fantastic viewing with Lee and Danielle, theyβll be delighted to know they made such a great impression. Wishing you a very Merry Christmas too, when it comes! π. Robinson Jackson Estate Agents Dartford.
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5/5
GoogleI have dealt with various staff members during the early stages of buying my house. Ellie, Lee, Beckey, Danielle. Each one and every time they have been friendly, courteous and professional.
Barrie Β· 16 March 2026
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5/5
GoogleAfter dealing with the robinson jackson team in particular Stacey with regards to our current house move, Im pleased to give this 5 star review! Would give more stars if i could! I have been given all the help and guidanfe needed to make our move as smooth as possible (even in the midst of a pandemic!!) and Stacey has worked particularly hard to ensure everything has been done efficiently! Thankyou so much Stacey!
Joanne Β· 24 June 2020
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5/5
GoogleAfter dealing with the robinson jackson team in particular Stacey with regards to our current house move, Im pleased to give this 5 star review! Would give more stars if i could! I have been given all the help and guidanfe needed to make our move as smooth as possible (even in the midst of a pandemic!!) and Stacey has worked particularly hard to ensure everything has been done efficiently! Thankyou so much Stacey!
A Β· 26 May 2020
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5/5
GoogleMet Amir today who was very polite and professional
Pralhad Β· 15 August 2026
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5/5
GoogleThe lettings team are absolutely fantastic but I want to give a special mention to Catherine in particular. She listened to us when not many other agents would and showed a genuine care into our needs. By far the most efficient, professional agent out there. Kept us updated throughout the entire process and has made a really stressful move actually enjoyable! First class service- would not hesitate to recommend to all tenants and landlords.
A Β· 21 February 2020
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5/5
GoogleExcellent service. Brilliant with all members of family young and older
Adam Β· 20 November 2025
Agent replied Β· 20 March 2026
Hi Adam, Thank you so much for your positive feedback. It is great to hear we help every customer and aid all in their property journey. Robinson Jackson Estate Agents Dartford
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5/5
GoogleAgents very knowledgeable, friendly and polite. Service is exceptional
Alexander Β· 20 November 2025
Agent replied Β· 20 March 2026
Thank you for the fantastic feedback! We're so pleased to hear that you found our agents knowledgeable, friendly, and polite. Delivering exceptional service is what we strive for, and it's wonderful to know we hit the mark with your experience. Robinson Jackson Estate Agents Dartford.
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5/5
GoogleUsed the branch regularly for when I was looking to buy a home. I found the colleagues professional and very responsive to my needs often prioritising myself when it came to viewings. A real personal touch who tried to understand my buying needs. Special thanks to Amanda, Beth and Charlie who were fantastic with mePositiveResponsiveness, Professionalism
Jay Β· 9 December 2022
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5/5
GoogleLovely show around, Bens awesome!
KATY Β· 15 August 2026
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5/5
GoogleUsed the branch regularly for when I was looking to buy a home. I found the colleagues professional and very responsive to my needs often prioritising myself when it came to viewings. A real personal touch who tried to understand my buying needs. Special thanks to Amanda, Beth and Charlie who were fantastic with mePositiveResponsiveness, Professionalism
Jay Β· 27 August 2022
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5/5
GoogleI viewed a house in Dartford, Katie showed me around. She was on time and informative. I had plenty of time to walk around and didn't feel rushed.
Muhammed Β· 20 March 2025
Agent replied Β· 26 August 2024
Hi Muhammed, Thank you for your feedback and I am glad you had a positive viewing with our experienced and knowledgeable staff. I will be sure to pass this feedback on to Katie.
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5/5
GoogleWe were lucky that a friend recommended Robinson Jackson. We were kept updated from start to finish and we couldnβt have asked for a better service.
Michael Β· 13 April 2025
Agent replied Β· 4 June 2025
Hi Michael, Thank you so much for your kind words. Weβre really pleased your friend recommended us and even more pleased we lived up to the recommendation! It was a pleasure helping you through the process, and we're so glad you felt well looked after from start to finish. Wishing you all the best in your new home!
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5/5
GoogleThe service we received from Carol during our house purchase was amazing! Her cheerful regular telephone calls not only kept us informed of progress or problems but also gave us the opportunity to ask questions or raise any queries. Thank you so much Carol-canβt thank you enough for your unbelievable support during a stressful time!
Jean Β· 13 August 2022
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5/5
GoogleTracy was my sales progressor for two property sales this year, despite these both being particularly painful and long running she managed to help me stay sane throughout, always keeping me updated and pushing when she needed to push and always being completely honest with me. Tracy has been invaluable during this process and I hope if I ever have to sell again, I have Tracy as my progressor.
Jessica Β· 29 July 2019
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5/5
GoogleThey are very helpful and I would definitely recommend them.
HeLiBe Β· 20 August 2025
Agent replied Β· 20 March 2026
Thank you so much for your kind words and recommendation! We're really pleased to hear you found our team helpful. If you ever need us again in the future, weβre always here to help.
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