Every review we hold for the Dartford office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleNot good experience at all as selling was misleading. Back garden was left with rubble and uneven with big stones whereas it was advertised with fake photo having grass. Their agent confirmed when we visited the place that garden will be levelled as work is still going on but the unlevelled garden coupled with rubble that was hidden under over grown weeds is shocking and unsafe for a family with children or in any way is not expected when we moved into house. We are more frustrated about the presence of stones which are not the size that we can easily pick up with our bare hands , its a pretty much good number of rubble and broken slabs stuck and jutted out from the ground and uneven ,unlevelled , bumpy ground which should have been cleared out.
Difference clear what was advertised and what we got before and after cutting weed
Aurangzeb · 20 March 2025
Agent replied · 24 October 2024
Thank you for bringing this to our attention. We understand your frustration, but I must clarify that the condition of the garden and any associated issues were not our responsibility. As agents, we facilitated the sale and represented the property based on the information provided to us by the seller. It is the buyer's responsibility to review the property thoroughly before exchanging contracts, which includes assessing the condition of all areas, including the garden. We have passed your concerns to the seller and they were confident they had left the property as per the contract.
★★★★★ 5/5
GoogleHaving been involved in house sales over the years, I have to say that Ellie Hill is outstanding. She is proactive, clear, hardworking and very helpful. Thank you Ellie.
Phoebe · 27 February 2026
★★★★★ 5/5
GoogleRobinson & Jackson Dartford office, where amazing from start to finish. The whole team there are all so professional and know their businesses inside and out.
With out Carol there is no way we would of got over the line to completion so quickly she was relentlessly with the Solicitors.. BIG thank you Carol....
Nick · 20 March 2024
Agent replied · 22 March 2024
Hi Nick, We are so pleased, that after this long time we were able to help you get this sale over the line. We are proud of the Progression department and how integral they are to a sales transaction. Carol will be made aware of your positive words.
★★★★★ 5/5
GoogleNice, kind.. thanks Lee Savigar
Bilal · 17 August 2026
★★★★★ 5/5
GoogleSold my late father's property with them. Ben kept us informed all the way through the process, without being pushy. All went smoothly. Very
happy with the service received.
Christine · 20 March 2025
Agent replied · 24 October 2024
Thank you for your kind words and for entrusting us with the sale of your late father's property. We're pleased to hear that Ben kept you well-informed throughout the process and that everything went smoothly. Your satisfaction is our priority, and we're glad we could provide the service you were looking for. If you need any assistance in the future, please don't hesitate to reach out.
★★★★★ 5/5
GoogleLee Savigar and his team at Robinson Jackson, Dartford, have done a great job in selling my property. They have been very supportive and helpful throughout the process.
Paul · 20 March 2025
Agent replied · 20 March 2026
Hello Paul,
Thank you so much for your positive feedback, it’s truly appreciated! We’re delighted with the results we were able to achieve for you. I remember you purchasing this home from us all those years ago, and it’s great to know you felt confident in choosing us again for the sale.
Wishing all the best for the future!
★★★★★ 5/5
GoogleAlfie conducted a viewing for us and was very informative. Very nice guy and very polite, answered all of our questions (we had loads) professionally. Thank you Alfie!
SZ · 20 March 2025
Agent replied · 20 March 2026
Thank you so much for your kind words! We're thrilled to hear that Alfie provided such a positive experience during your viewing. We take pride in our team's professionalism and knowledge, and it’s wonderful to know that Alfie was able to answer all of your questions and make the process smooth for you. I'll be sure to pass along your appreciation to him. If you have any more questions or need further assistance, please don't hesitate to reach out.
★★★★★ 5/5
GoogleBeth was great! Great and helpful estate agents
Vivian · 20 October 2025
Agent replied · 20 March 2026
Hi Vivian, Thank you so much for your kinds words and Beth is an asset to the company. We wish you luck in your property search.
★★★★★ 5/5
GoogleWe had a positive experience purchasing through Robinson Jackson. The agent Ellie who showed us the property was very nice, and accommodated plenty of repeat viewings for us, friends and family.
We then passed to Tracy in their sales progression team, who I found to be a great resource. She would chase the sellers solicitors regularly and promptly, and even called after the Christmas holidays to check in and see how we were getting on.
Craig · 23 March 2025
Agent replied · 20 March 2026
Hello Craig, Thank you so much for your kind words! We're delighted to hear you had a positive experience with us. Ellie and Tracy will be so pleased to know they made your journey smoother. We understand how important it is to feel confident in your purchase, so we’re glad we could accommodate your viewings and keep things moving for you. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleTop service from beginning to the end, from all the team, really recommend. Specially thank you to Carol and Lee for all your help and support
Manuel · 20 March 2025
Agent replied · 26 August 2024
Hello Manuel, We are really pleased that you had the great service that we provide here at Robinson Jackson. I have made sure Lee and Carol are aware of your kind words. We wish you luck in your future.
★★★★★ 5/5
GoogleAnother great service from the team at R&J. Seamlessly handled the sale of my property. Really professional service from all team members when conducting viewings and found the WhatsApp group really helpful to keep in touch as couldn’t always answer the phone. Wouldn’t hesitate to use them again if I ever move. Highly recommend.
Leanne · 20 October 2025
Agent replied · 20 March 2026
Good Morning Leanne, We are so pleased you chose to trust us to help you sell and move on to a new home. We wish you, your new baby and Millie the rabbit every happiness for your future. Robinson Jackson Team.
★★★★★ 5/5
GoogleI am the first time buyer and especially Nick was amazing.
Thanks for your help and support.
I really appreciate that.
Regards
Onur
Onur · 20 March 2025
Agent replied · 20 March 2026
Good Morning Onur, It was a pleasure to help you secure your first home and I will be sure to pass on your kind words to Nick. We wish you every success in your new home.
★★★★★ 5/5
GoogleWe recently attended a property viewing and were assisted by Beckey. She was exceptionally professional, approachable and knowledgeable throughout the process. Beckey demonstrated a genuine passion for her work and is an excellent example …
C · 13 March 2026
Agent replied · 20 March 2026
Thank you, Chris and D, for your wonderful five-star review. We’re delighted to hear that Beckey provided such a professional, approachable, and knowledgeable service during your viewing. It’s fantastic to know her passion and … More
★★★★★ 5/5
GoogleExcellent : couldn’t recommend RJ any higher. I was a nervous seller but was made to feel very comfortable from day one. The team led by Ben were very proactive and reassuring and always responded in a timely manner to any query as was …
N · 20 March 2024
Agent replied · 23 November 2024
Hi Nicola, We are so pleased to be able to help you get this sale through to completion and move on to your next home. Thank you so much for your feedback and entrusting Robinson Jackson with your sale.
★★★★★ 5/5
GoogleDanielle was really helpful and answered all our questions. A really positive experience, thank you 🙂 …
Abi · 15 March 2026
★★★★★ 5/5
Google"Mr Ben showed me round a property and gave excellent service throughout. He was punctual, friendly, and very knowledgeable. He took his time, explained everything clearly, and answered every question patiently. Professional, helpful, and polite, a real credit to your agency!"
Smatt · 15 August 2026
★★★★★ 5/5
GoogleThank you Tracey andBen for all your hard work and showing my wife compassion during these difficult times
Dave · 20 March 2025
Agent replied · 26 August 2024
Hi Dave, It was our pleasure to help you through this tough time and make the transaction as pain free as possible. Tracy is amazing at looking after you and keeping you updated along the way. We wish you every success moving forwards.
★★★★★ 5/5
GoogleMy brother and I had a very pleasant experience dealing with Isabelle while property hunting. She was very friendly and helpful. Overall a great experience.
Harri · 21 April 2026
Agent replied · 22 April 2026
Thank you so much for your kind feedback. We’re delighted to hear that you and your brother had such a pleasant experience with Isabelle while property hunting. It’s great to know she was friendly and helpful throughout, and we really appreciate you taking the time to share your experience.
Robinson Jackson Estate Agents Dartford
★★★★★ 5/5
GoogleWe recently sold our house through the Dartford branch.
They offered excellent service.
The manager Ben was really down earth and easy to talk to.
All of the guys especially Alfie were really good. Alfie sold our house and was always available to talk to and kept us up to date.
They were very professional and it went so smoothly. They really all worked as a team.
We also dealt with Carol C who progressed the sale and she was brilliant too. She kept us informed and was very easy to talk to.
I would highly recommend the Dartford branch as they totally delivered what they promised.
Clare · 9 September 2023
★★★★★ 5/5
GoogleAbsolutely fantastic service from start to finish. I had a really positive experience with Ben. He attended to us very well, he was very polite, friendly, helpful, professional and very responsive. Highly recommended.
Robinson Jackson Estate Agents Dartford
John · 15 August 2026
★★★★★ 3/5
GoogleSteve (Dartford Branch) and his Dartford Branch Team were amazing. My property was up for sale from November 2022 and promised to be sold by January 2023, with a local highly advertised company. The property remained unsold at the end of May 23.
I accepted an offer after 10 days with advertising with Robinson Jackson (Dartford) on the market, and completed 2 months later. Thank you to Steve and all at the Dartford Branch.
The completion team were unhelpful (I have to be honest), for the fee received. I had promised return calls and updates that never happened, emails ignored and the main point of call go on leave for 10 days with no notice, but I do understand everyone deserves a break (however other colleagues ignored my emails and calls). I updated my solicitor regularly as there was very little progress report from the completion team (Ebbsfleet).
However, between myself, Steve, the Dartford Branch and my solicitor! We did it in 2 months. Thank you so much Steve and your team, I wished I could give you 5 stars ⭐️ ⭐️ ⭐️⭐️
Gina · 22 July 2023
★★★★★ 1/5
GoogleAsked for a valuation on a property that I wanted to sell. Gave them the tenants details, they tried once and got no answer, didn't bother ringing back again or letting me know
Paul · 20 January 2026
Agent replied · 20 March 2026
Hi Paul,
Thank you for your message.
Following your valuation request, we did attempt to contact the tenant using the details provided but were unable to make contact on that occasion. Unfortunately, we did not receive a response at the time.
I acknowledge that we should have updated you to confirm this and discussed next steps, rather than leaving the matter without further communication. For that, I apologise.
We wish you the very best in the sale of the property.
★★★★★ 5/5
GoogleBen (Dartford Branch Manager) was amazing to us throughout the whole of our property buying journey. He helped a lot to buy our property with all his valuable advice and suggestions. Added bonus was, all the staff members of Robinson Jackson were exceptionally brilliant from start to finish in buying my property. They were easy to reach at any time via emails or phone. Highly recommended them. Thank you again Ben and his team for all the efforts.
Mohammad · 9 September 2023
★★★★★ 5/5
GoogleTop team & great office. Always bang on with the house prices and sell quickly. Beckey Ellie Izzy Lee & Ben have all helped me out throughout my queries.
Paul · 20 February 2026
Agent replied · 20 March 2026
Thank you for your fantastic feedback. We’re really pleased to hear you value our pricing advice and the results we achieve. Delivering accurate valuations and securing strong sales in a timely manner is exactly what we strive for, so it’s great to see this recognised. We truly appreciate your support
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