Every review we hold for the Dartford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJon was both professional and knowledgeable during the valuation process, showing us multiple pages of local research, and took the time to fully explain the current markets and sales process. His diligence put us at ease, and helped us to agree a valuation for our house that we felt comfortable with.
We felt slightly daunted at the prospect of having photos taken of our house, but the team were so organised and hardworking that the results were incredible - we can't believe how amazing the property looks, and feel confident that there will be lots of interest. Really impressed.
Kelly · 10 June 2022
Agent replied · 11 June 2024
Hey Kelly, thank you so much for the review and I am glad you are happy with the service so far.
★★★★★ 5/5
GoogleOur experience with Mortlock & Joyce was excellent, as first-time buyers we were a little unsure of quite a few things but Pete went out of his way to offer us advice and answer any questions we had which made us feel a lot more comfortable going forward.
Both he and Jon were highly professional, communication was great and they clearly have a wealth of knowledge and expertise between them, they are also both just likeable and down-to-earth guys which helps to make the whole experience a bit easier.
Would highly recommend to anybody looking to buy or sell within the area.PositiveResponsiveness, Quality, Professionalism
Dan · 10 June 2022
Agent replied · 11 June 2024
Hi Dan,
Thank you for the review and kind words. All the best of luck with the purchase over in Bexleyheath. If you get stuck at all and just need some advice, you have my number!
Take care and good luck to you both!
★★★★★ 5/5
GoogleI cannot thank or praise Mortlock and Joyce enough they are truly amazing estate agents.
Once I decided I wanted Mortlock and Joyce to put my house on the market Jon, my estate agent, set up a WhatsApp group for him and I to make communication quick and easy.
I used it to ask questions, many questions which he always answered quickly. I also used it to keep track of where we were in the process and what the next step would be. Throughout he always communicated with me showing the greatest respect in a very human way.
If ever you are thinking of requesting an evaluation or considering selling your home I cannot recommend Mortlock and Joyce enough they were brilliant and made a potentially extremely stressful experience achievable.
Hazel · 19 April 2025
Agent replied · 11 October 2026
Hi Hazel, thank you leaving us the review and your kind words. And thank you for choosing us to help with this move. It's been a pleasure talking with you throughout and keep in touch.
★★★★★ 5/5
GooglePete is by far and away the best estate agent I have ever dealt with. We had an extremely difficult sale to deal with for various reasons and it took far longer than it should have. Pete relentlessly chased down any answers required by us and went above and beyond his remit in my opinion. Very friendly, highly diligent and professional, I can’t recommend Mortlock and Joyce enough!
A-A · 10 June 2023
Agent replied · 11 June 2024
Hey Aaron, thank you so much - that is really kind of you to say. Hopefully we cross paths again in the future!
Take care,
Pete
★★★★★ 5/5
GoogleCouldn’t ask for more! Professional but also personal service - Jon and Pete made buying a property super easy and stress free!
Any questions along the way were answered quickly and and no point was anything ever pushy.
So pleased that I stumbled across these guys, who restored my faith in buying after some bad experiences previously.
Trustworthy, friendly & get the job done!
Victoria · 13 September 2023
Agent replied · 11 June 2024
Hey Vicky, thanks for leaving the review and we're so pleased for you. See you in a couple weeks!
★★★★★ 5/5
GoogleJon has been extremely helpful the communication from them is excellent thank you!!!!
Jo · 11 October 2025
Agent replied · 11 October 2026
Thank you for leaving this and trusting us to let your home!
★★★★★ 5/5
GooglePete and John were fantastic throughout our house buying process. This was our first time being a property and they were always on hand to answer any question we had promptly. They guided us through the process and helped us liaise with the sellers whenever needed. Would highly recommend using Mortlock and Joyce - thank you!!
Grace · 11 January 2024
Agent replied · 11 June 2024
Hey Grace, thank you for leaving us the review, we really appreciate it! No doubt you'll love living in your new home, its a great property. See you around!
Pete
★★★★★ 5/5
GoogleJon helped us sell our house, he was very professional, he kept us informed on a regular basis. Great advice given throughout our journey and went above and beyond to make sure everything went as smoothly as possible. Friendly and genuinely a nice guy, we couldn’t have asked for more. Would highly recommend Mortlock & Joyce.
Chris · 29 September 2025
Agent replied · 28 December 2025
Thanks Chris, really appreciate the kind words and good luck in your new home and with the future.
★★★★★ 5/5
GoogleWe were selling our first home and therefore had no idea where to start or any idea about the processes of selling a house! Jon went through everything in detail and he was amazing throughout and from start to finish was on hand to answer any question at any time. We would highly recommend Mortlock and Joyce.
Chantelle · 10 June 2023
Agent replied · 11 June 2024
Hey Chantelle, thank you for leaving the review, we both really appreciate it. Looking forward to seeing what you do with your next property!
Take care,
Pete & Jon
★★★★★ 5/5
GoogleWe used Mortlake Joyce to sell 2 properties. Jon was amazing. He kept us informed continuously and advised us well. The photography was super and the sales went through without a hitch. Definitely recommend this estate agent. Personal and very tailored service.
Yvonne · 10 May 2024
Agent replied · 25 October 2024
Thanks Yvonne and trusting us to sell both family properties 😊 …
★★★★★ 1/5
GoogleNever answer the phone. Don't reply to emails. Have some silly AI receptionist. Don't find them very professional at all.
Paul · 11 June 2026
Agent replied · 11 October 2026
Hi Paul,
We’re sorry to hear you feel this way. We’ve checked our records and unfortunately haven’t been able to find any emails or enquiry details matching your name. We did receive a few calls this morning from a withheld number, which we assume may have been you. As no contact details or message were left with our call handling service, (used only when a call is missed) we haven’t had a way to get back in touch.
For context, and for anyone reading this review (our only negative received in over 4.5 years), we are currently a small team of two people. This morning Pete was dealing with a childcare situation until early afternoon, while Jon was out on appointments, which is why the calls were missed.
We always aim to respond as quickly as possible and would genuinely like the opportunity to help with your enquiry. Please feel free to contact us directly on 01322 686277, Pete’s mobile on 07800 726873, or by email at:
contact@mortlockandjoyce.co.uk
peter@mortlockandjoyce.co.uk
jon@mortlockandjoyce.co.uk
We’ll be happy to assist however we can.
★★★★★ 5/5
GoogleReview on behalf of my mother Hazel Willetts: I would like to say thank you to Jon who valued my house recently. Your approach towards me was exactly as I hoped it would be. You were both professional and human. I felt able to ask questions and I didn't feel under pressure. You didn't make me feel your time was more important than me.
Neil · 10 June 2022
Agent replied · 11 June 2024
Thanks Neil, really appreciate you popping the review for your mother. Send my thanks to Hazel, her home was lovely and I am here when she is ready to move.
★★★★★ 5/5
GoogleIncredible service from start to finish. Professional, proactive and exceptional communication throughout. Really impressed and would highly recommend!
Pete and Jonny are so genuine, dedicated to help and support and offer the best service throughout.
Thank you for everything in the sale of our property! Rachel&Tom x
Rachel · 11 October 2025
Agent replied · 16 April 2026
Thank you for leaving this! We've really enjoyed working with you and the family. See you soon for completion! :)
★★★★★ 5/5
GoogleIt’s rare to receive the attention and prompt service from a real estate agent but Mortlock and Joyce seem to be one of those rare cases! Thank you Pete and Jon :)
Nassib · 17 August 2024
Agent replied · 25 October 2024
Thanks Nassib! 😊 …
★★★★★ 5/5
GoogleGreat letting service from our initial contact to our new tenants moving in. Very thorough referencing and checking and excellent communication throughout the process. Can highly recommend.
Debra · 2 April 2026
Agent replied · 16 April 2026
Thanks Debbie!
★★★★★ 5/5
GoogleHave just completed on a sale in Chislehurst, managed by Jonny from Mortlock and Joyce. He made a difficult process as good as it could be, gave us very useful advice and was always on hand with support. Great pictures taken. Thanks Jonny
Theresa · 11 January 2024
Agent replied · 11 June 2024
Thank you for leaving the review, Theresa. Wishing you and the family all the best,
Jonny
★★★★★ 5/5
FacebookRecommendation on behalf of my mother Hazel Willetts: I would like to say thank you to Jon who valued my house recently. Your approach towards me was exactly as I hoped it would be. You were both professional and human. I felt able to ask questions and I didn't feel under pressure. You didn't make me feel your time was more important than me.
Neil · 31 January 2022
Agent replied · 26 November 2025
Thanks Neil, really appreciate you popping the review for your mother. Send my thanks to Hazel, her home was lovely and I am here when she is ready to move.
★★★★★ 5/5
GoogleThanks so much to Peter and team! As a first time buyer having updates regularly from the team and been keep up to date every stage of the process made it a lot smoother and easier process! Highly recommend 😀 …
Katie · 10 February 2024
Agent replied · 11 June 2024
Hey Katie, thank you for leaving this. You've bought such a great home and no doubt you will love living there as much as the sellers did. See you around!
Pete & Jon
★★★★★ 5/5
GoogleOur case was handled by Pete, we are highly satisfied with the service provided by him and the team. Pete was very helpful and professional with lots of regular communication.
Really impressed by their service, definitely recommend it! Thank you Pete once again in helping us get our new home.
Sangita · 10 June 2023
Agent replied · 11 June 2024
Thank you for leaving the review. I am so pleased we got there in the end! Thank you for being patient and good luck in your new home!
Pete & Jon
★★★★★ 5/5
GoogleWorked with Pete and Jon. Was an extremely smooth process from start to finish. Couldnt be better with communication.
Always kept up to speed with progress and they really did genuinely make the move a lot easier than I expected it to be as last time with another agency (remaining nameless)was appauling!!
I would definitely use them again for sure!!!
P4RKER · 10 June 2022
Agent replied · 11 June 2024
Thanks for leaving the review. We are glad you were happy with our services and hope you have settled in to your new home.
All the best!
★★★★★ 5/5
GoogleCan’t recommend Mortlock and Joyce highly enough. Jon managed to get us ‘over the line’ in what turned out to be a move made difficult by circumstances out of our control. They earned every penny as far as we are concerned. 👍 …
Andrew · 11 October 2025
Agent replied · 10 December 2024
Thanks so much for the review and I hope you and Clair are happy in the new house. Thanks for trusting in us to help you move. Jon & Pete.
★★★★★ 5/5
FacebookI highly recommend Mortlock and Joyce estate agents.
Their friendly and approachable manner made communication with them so easy.
This was my first time selling a property, I have been told it is usually very stressful. I had the complete opposite experience to this, they made the whole process very easy and stress free from start to finish.
Pete really went out of his way to make sure I understood everything and that any questions I had were answered quickly and clearly. He was in constant contact throughout.
Even when it came to buying my next property, Pete went above what was expected to give me great advice and helped so much.
Thank you so much Pete and Jon, I have really appreciated how proactive and efficient you have been.
Brooke · 14 May 2023
★★★★★ 5/5
GoogleSelling your house and choosing the correct estate agent can be two of the most stressful and important decisions you make.
We were extremely fortunate to have been recommended Mortlock and Joyce prior to putting our house to market and their professionalism and customer service went way above any 5 star recommendation we can give!
That recommendation proved to be worth its weight in gold. The initial visit by Jon for the appraisal prior to sale and the continued communication and support throughout from the whole team at Mortlock and Joyce through to completion of sale was in our opinion on a level second to none.
If you are considering selling your home and want a first class service where every question is answered truthfully and with speed look no further than these guys.
A massive thank you from us to you all at Mortlock and Joyce.
Clive & Lorna..
Dartford……
Clive · 19 May 2024
Agent replied · 25 October 2024
HI Clive & Lorna, thank you so much for the great review and trusting us to sell your family home!
★★★★★ 5/5
GoogleWe cannot recommend Mortlock & Joyce highly enough. The service provided throughout the entire house purchase process was exceptional, making the experience truly remarkable. On the top of that, the excellent communication and flexibility helped us make our decisions faster and more confidently. We would definitely be back to receive such personalised support. We felt that Mortlock & Joyce went an extra mile to help us. Since this was a totally different experience to dealing with big estate agencies, this has also changed our perception of estate agents, in general. Thank you!! Happy buyers :)
Andrzej · 10 April 2024
Agent replied · 11 June 2024
Hey Andrzej, thanks for taking the time to leave this. We loved working with you & Joanna! We’ll keep in touch 😊 …
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