Mortlock and Joyce Dartford reviews

★★★★★ 5/5

Google

I hardly leave reviews but I must do this time as I want to highlight the fantastic service we received from Mortlock & Joyce. We have just completed on our flat after first viewing the property in July. We were first time buyers so this process can often be daunting and complex. The convenient communication by WhatsApp and overall care that was provided to us by Pete, was exceptional. He explained everything and made sure we knew exactly what was going on at each stage of the sale. He genuinely had the interests of both us as buyers, and the seller at heart and helped us all of to find solutions to tricky issues when they arose. Pete was often more helpful than our solicitor! I couldn’t recommend Mortlock & Joyce more. Thank you! Sam & Grace

Grace · 16 February 2026

★★★★★ 5/5

Google

I have used a fair few estate agents over the years with sales and purchases and Mortlock & Joyce have by far and away been the best. I have just sold my flat with Mortlock & Joyce, with Pete specifically looking after me, but Jonny was also on hand and close to my situation. I prefer their approach to some of the ‘larger’ estate agents. They are close to the detail, will be honest and transparent with everything. Also it may seem a small detail but their photos and videos are great quality and bring to life the true nature of the property. Better than what I’ve had/seen historically. Most importantly the communication is speedy and clear, which eliminates a lot of the stress that inevitably comes with property transactions. After viewings, I would get instant feedback on the viewings in an easy digestible manner. It is a shame I am moving out of the area, as I think I’ll struggle to find as good an estate agents. Couldn’t recommend them any more highly. Thanks Pete and Jonny.

Dayo · 21 December 2025

★★★★★ 5/5

Google

We can't thank Jon enough for his honesty from the start, the clear selling strategy with our property and great communication throughout the process. This was a really tricky move for us as it involved a complete switch from one end of the country to the other but I genuinely believe that without Jon's help and great communication, that our move to the north west would have fallen apart. I am not sure how he managed to keep everything together like he did at the end but he did and we got the move we wanted. I highly recommend Mortlock & Joyce if you need to sell your property and want good honest advice and service from people who care about their customers and understand exactly how stressful the whole process can be. Thanks

Ian · 21 December 2025

★★★★★ 5/5

Google

Mortlock & Joyce were fantastic from start to finish. They were always friendly, professional, and quick to respond, and we really appreciated the close working relationship we built with Pete throughout the process - we never felt like just a number. Pete went above and beyond by offering helpful advice on removal companies, liaising with our solicitor and even recommended reliable surveyors. His support made the whole experience smooth and stress-free and checking in with us once we had moved was a nice touch. We highly recommend them to anyone buying or selling. Thanks Lara & Doug

Lara · 7 December 2025

★★★★★ 5/5

Google

As first time buyers we couldn’t have asked for a better experience with Mortlock & Joyce. From the moment our offer was accepted to getting the keys, everything was smooth, transparent, and stress-free and all completed within just two months! Pete was fantastic throughout the whole process. Friendly, professional, and always quick to answer any questions we had. He kept us updated at every stage and made what could have been a daunting experience feel straightforward and exciting. We’re so grateful for all the help and support. Highly recommend Mortlock & Joyce to anyone buying or selling especially if you’re a first-time buyer looking for someone you can really trust.

Ceyhan · 28 November 2025

★★★★★ 5/5

Google

The whole process of selling with Pete and Jon was smooth sailing. They had excellent and regular communication, they informed us efficiently across the whole process and were honest and highly reliable. Being so personable, made us feel respected, heard and understood. Their knowledge supported us and their advice was warmly received. They are a solid partnership with informative handovers, ensuring our needs were actioned and maintained. We’ll continue to sing their praises and will certainly recommend their services going forward. Massive thanks to Pete, who chased our buyers solicitors tirelessly, to ensure our completion date for our Scotland purchase was met simultaneously. You absolute STAR!

Natasha · 28 November 2025

★★★★★ 5/5

Google

My partner and I would like to give a big thank you to Mortlock & Joyce, and especially to Pete, who helped us with the purchase of our property. We had already heard great things about Mortlock & Joyce through friends, and by chance, our most desired property happened to be sold through them. Which made the purchase even more appealing, as we already knew we would be in good hands. There were a few moments early on, after our offer was accepted, when we weren’t sure we’d be able to proceed. However, thanks to Pete’s knowledge and trusted specialist contacts, we found solutions and were able to move forward. Pete’s attentiveness, patience, and professionalism from start to finish made the whole process far less stressful. Mortlock & Joyce truly live up to their excellent reputation, and we would highly recommend them to anyone looking to purchase a property. Thank you again, Pete. Samuel & Nasima

Samuel · 28 November 2025

★★★★★ 5/5

Google

Jon and Pete were fantastic throughout our house purchase, professional, proactive, and genuinely helpful from start to finish. Communication with Jon was excellent, he kept everything moving, and he was always available when we needed clarity or support. The whole process felt far less stressful thanks to the received guidance. Highly recommended.

Piotr · 16 February 2026

★★★★★ 5/5

Google

Jon from Mortlock & Joyce was incredible during the purchase of our first home. From the initial viewing, right through to completion, Jon's communication was amazing and he was always there to answer any questions we had. We would highly recommended Mortlock & Joyce to anyone looking for a professional estate agent. Thank you Jon!

E · 28 November 2025

★★★★★ 5/5

Google

Mortlock and Joyce provided an excellent service for both the house we were buying and also selling our house. Having not moved for the last 17 years, we were a little out of touch but with Jon’s knowledge it was a very smooth transition. Jon’s support, professionalism and effective communication went above and beyond. He was always quick to respond, on top of all the detail, worked with the solicitors and provided us with a very personal service. The communication he kept between our buyers, the seller and ourselves was superb. The solicitors that he recommended were also excellent. We would highly recommend them to anyone buying or selling. Thankyou Jon & Pete Alana & Wes

Alana · 26 March 2026

★★★★★ 5/5

Google

The team at Mortlock and Joyce helped us find our ideal home in the exact location we wanted. After missing out on another property due to a higher bidder, Jon and Peter continued to search in the area and kept in touch with us regularly regarding potential new homes until finally our new home came up. The team, including Lara kept us informed through the progress of the sale until completion and were still available to help even once we had crossed the finishing line. The team are very approachable, helpful and understanding, and would happily recommend them.

Jilted · 19 October 2024

★★★★★ 5/5

Google

Mortlock & Joyce have been exceptional in what has been an emotional sell, having lived in our home for circa 40 years! Pete has been an absolute delight, genuine, incredibly helpful, giving valuable advice and always 2 steps ahead, chasing agents, solicitors, etc. We could not speak highly enough of them and would not hesitate in recommending Pete or Jon, true diamonds in the world of estate agents! A big thank you, Paula and Craig

Paula · 22 December 2024

★★★★★ 5/5

Google

Pete and Jon are lovely guys and are fantastic at what they do. They are both very good at what they do brilliant at keeping you updated, knowledgeable, great advice, helpful and personable. Our house sold within a week of it being put on the market with Mortlock and Joyce. The fee is more expensive than high street agents but there is no comparison on the service you receive. It’s the personal touch which we really appreciated as selling your home is stressful enough. I would highly recommend them and would definitely use them again on the future.

Warren · 16 March 2026

★★★★★ 5/5

Google

Our hugest thanks to John, Lara and Pete, for their incredible support and genuine care in our journey of moving house. We cannot praise the team from Mortlock and Joyce enough for the professionalism, reliability and honesty. Their bespoke personalized approach and outstanding communication and strong negotiation skills are exceptional. They have excellent market knowledge. We found John very professional in explaining everything we were signing for, including the risks and benefits involved. Their personalised approach is so unique and reassuring, in comparison to the larger companies that we could have used. We would not hesitate to recommend Mortlock and Joyce to anyone who wants a stress free selling and buying experience.

Brenda · 25 September 2024

★★★★★ 5/5

Google

Absolutely brilliant from start to finish. I was recommended Pete and Jon by a friend and I couldn't be happier. Having had some very trying experiences with one of the big firms, I switched to Mortlock & Joyce and the difference was like night and day from the first minute. They found me a buyer incredibly quickly and a very high quality buyer too (motivated, responsive etc). They were there to advise and guide me through the process every step of the way, had excellent recommendations and went above and beyond to move the process along. I'd highly recommend Mortlock & Joyce to anybody

Rebecca · 25 September 2024

★★★★★ 5/5

Google

Having Rather impulsively decided we was going to move home. We choose Mortlock and Joyce and they did not disappoint Pete explained the process to me, what to expect, rough timelines, aswell as the importance of a good solicitor, all things that could make the process easier. We met Jon on photo day he arrived with Matt and they did everything to make our house picture perfect, but also show that it was a lived in home. Also the video they make detailing your home really adds a nice extra touch. We thought they came out great and the 13/14 viewings suggested the same. Our house was sold within 2 weeks with multiple offers on the table which gave us the opportunity to decide who was best for us. The hard work didnt stop then Pete was fantastic in pushing the move along and very helpful with some lets say difficult solicitors and a some strange new build rules. We was kept informed of everything he knew and i honestly believe we wouldnt have moved yet without the team at Mortlock and Joyce. I would gladly reccomend Mortlock and Joyce to anyone looking to move home the whole team could not do enough to help and were fantastic throughout. Jamie & Georgia

JamieBomber92 · 25 September 2024

★★★★★ 5/5

Google

I’m really happy with the experience I had with Peter and Jon at Mortlock and Joyce. They went above and beyond in helping me let my property. From giving great advice on pricing to finding the right tenants, they made the whole process smooth and stress-free. Peter and Jon were always available to answer my questions and kept me in the loop every step of the way. If you’re looking for an independent estate agent who truly cares about their clients, I highly recommend Mortlock and Joyce. Thanks, Peter and Jon, for your hard work and dedication!

Alessandro · 25 July 2024

★★★★★ 5/5

Google

For those who don’t know us, Pete is our son and you will probably be thinking of course this will be a good review! Well it is, but whole heartedly based on their brand and working ethics of Mortlock & Joyce. Jon and Pete have at all times been professional, thorough, compassionate and exceptionally patient! They have led us through what has been an emotional tough journey, communicating with all parties involved each step of the way. Pete was the driving force behind chasing the 3 solicitors who we were involved with, which was no mean feat! This is the way they work, it’s all about ‘their’ clients. Without a doubt this service would be offered to anyone who they work with, not just because we were family. Seriously these two are working wonders to change our perception of Estate Agents and long may it continue! Helen and all! Xx

Helen · 25 July 2024

★★★★★ 5/5

Google

The sale of our house was such a long slog, but it meant that we had 9 months of dealing with and getting to know Pete, and we can honestly say, it was the best service we've ever encountered. From start to finish of our marathon (and very stressful) sale, Pete stayed in contact with us almost daily the whole time. Quick and informal contact via a WhatsApp group made the process so much more bearable, even when things got a bit hairy towards the end! We will be recommending Mortlock & Joyce to everyone we know, especially after seeing how other (larger) estate agents in our chain dealt with things. We definitely made the right choice appointing these guys.

Libbi · 16 January 2026

★★★★★ 5/5

Google

If I can give Mortlock & Joyce more than 5 stars I would as they deserve it. Me and my Mrs was in a chain selling our house through wards and buying from Mortlock & Joyce whilst my Mrs was pregnant. From the start Pete and the team have been nothing both but professional and informative. And thanks to Mortlock & Joyce hard work and determination we were able to complete the sell of our old house and buy our new house. From viewing, to questions, Mortlock & Joyce had it covered. If we were to sell again we would definitely use Mortlock & Joyce as our previous estate agent was very questionable. Thank you Mortlock & Joyce we really appreciate your hard work.

N · 15 March 2024

★★★★★ 5/5

Google

Pete & Lara were fantastic throughout the entire process. Initially with Pete, he was clear and concise when viewing my Mums property and his vision for the prospective process for us and the valuation. Then throughout the sale, which unfortunately was a more complex than usual one, involving originally a Trust on my mum's house, then towards the end with delays due to other parties in the chain. They both kept their cool and were in regular contact with the other agents either side of us whilst also keeping us regularly updated in the WhatsApp group. I would highly recommend them. We had originally used another agent for 3 months before we knew of Mortlock & Joyce and Pete and the team are miles ahead in terms of the professional approach, marketing, application of selling and approachability. We have used an Independent agent before on our previous house before selling my mum's with good results and Pete kept our faith that we made the right decision, staying with a intimate team, rather than just being another number when using a larger national agency. The gift we also received, which was a watercolor of my mum's old house was very touching and appreciated, remembering our family home of the last 40 years and it will be cherished in our new home. Thank you for everything guys on behalf of my Mum, Wife & I. Keep heading in this direction, it's certainly a formula that works 👍🏻

Adam · 11 March 2024

★★★★★ 5/5

Google

If I can give Mortlock & Joyce more than 5 stars I would as they deserve it. Me and my Mrs was in a chain selling our house through wards and buying from Mortlock & Joyce whilst my Mrs was pregnant. From the start Pete and the team have been nothing both but professional and informative. And thanks to Mortlock & Joyce hard work and determination we were able to complete the sell of our old house and buy our new house. From viewing, to questions, Mortlock & Joyce had it covered. If we were to sell again we would definitely use Mortlock & Joyce as our previous estate agent was very questionable. Thank you Mortlock & Joyce we really appreciate your hard work.

N · 11 March 2024

★★★★★ 5/5

Google

As a first time owner, buying your first property can be a daunting experience - but Mortlock & Joyce, and specially Pete, were great in ensuring that this was a smooth process for me. Pete was always on hand to answer any questions I had, …

Josh · 16 July 2025

★★★★★ 5/5

Google

Pete has been excellent throughout the entire sale process, being honest, giving helpful insight and even helping with our purchase. He's kept in touch regularly which has been relatively slow due to our purchase, our sale has been smooth and clear from day one. I couldn't recommend him higher!

Ryan · 4 June 2025