5/5
Johnny was a fantastic help and got me out of a difficult situation and very thorough to, wouldnβt hesitate to use them again π β¦
Agent replied Β· 25 October 2024
Thanks Brad! π β¦
Trusted Agent profile Β· Dartford
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177 reviews across 2 platforms
Unit 8 Twisleton Court Priory Hill, Dartford, DA1 2EN
Mortlock and Joyce's office in Dartford, at Unit 8 Twisleton Court Priory Hill, is rated 4.9 out of 5 across 177 reviews on two platforms, including 173 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Mortlock and Joyce, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Dartford office, from every platform, shown as written. First names only.
5/5
Johnny was a fantastic help and got me out of a difficult situation and very thorough to, wouldnβt hesitate to use them again π β¦
Thanks Brad! π β¦
5/5
Pete and the whole team were fantastic throughout a rather stressful process. They are first in class for communication which is invaluable. Highly recommened using Mortlock & Joyce and will be doing so when we next move.
Hey Ben, thank you so much for leaving this. I hope you are enjoying your new home! We'll keep in touch.
5/5
Thank you to John and Pete at mortlocke & Joyce! They made everything clear and simple along the way of letting out my first property and was always on hand to answer my questions and guidance so quickly. Amazing customer service.
Hey George, thanks for taking the time to leave us a review.
5/5
Just bought a property in Bexleyheath with Mortlock&Joyce , Pete and Jon been very helpful thru the process, as being a first time buyer, they explained everything with details and can't thank them enough, very professional Highly recommended them. Thanks Shefit
Hey Shefit, thank you for taking the time to leave us a review. We hope you and your partner are settling in okay!
5/5
Pete was very informative since the beginning and kept us up-to-date all the way through. He made sure all parties were chased and on the ball so we could meet our deadline. Great service! Would definitely recommend.
Thanks for leaving the review Nidia. Glad we got there in the end and I hope you and the family have settled in to your new home!
5/5
Jon has been extremely helpful the communication from them is excellent thank you!!!!
Thank you for leaving this and trusting us to let your home!
5/5
I would not hesitate to recommend Mortlock&Joyce. We recently bought a house through them and Peter could not have done more to assist. He was liaising across the whole chain and kept us informed throughout.
Thanks for leaving the review, Ewan. I look forward to seeing what you do with the house!
5/5
It is genuinely hard to express how brilliant Mortlock and Joyce are as an estate agent. Their commitment, attention to detail and professionalism has just been outstanding and we have been recommending them to everyone we know! From the first time we met Pete when he came to do an initial valuation, we knew this company was something special. They used a data-first approach to the valuation while other estate agents had just put their finger in the air. Pete took the time from the first meeting to get to know us personally, understanding our situation and how we would want to approach a sale and move. The marketing materials the team produced for the property were exceptional, particularly the video walkthrough including the highlights of the local area. Pete found a suitable buyer for our property much quicker than we expected and gave invaluable advice on selecting the best offer. He and his team have been hands on and supportive in helping the sale to go through, keeping the channels of communication open and smooth with all parties. Pete has also been incredibly generous sharing his knowledge of the housing market while we searched for an onward property. This really helped us in deciding on the right area and negotiating a good price.
Hi Olivia, thank you so much for your review. I'm glad we were able to be of help, and I'll be sure to keep in contact! Let me know if you need any more advice on your purchase.
5/5
Jon at Mortlock and Joyce showed us a beautiful and unique house earlier in the year. Though changing requirements meant that we didnβt end up going for it, we were struck by the excellent communication and responsiveness that we received from him throughout the process. Even during the period when our own house sale had fallen through, and we were not a proceedable buyer, we were impressed by the way Jon took care to keep us in touch with the situation and communicated with us like we were actual human beings rather than sales targets. We also loved that Mortlock and Joyce had named their agency after their grandparents and not after themselves. We suspect these two things are probably connected...
HI Matthew, thank you so much for taking the time to leave such a great review. I hope everyone works out with your move. If you find yourself needing a sounding board, feel free to reach out anytime.
5/5
Had an amazing and seamless process renting my new home. Paper work was very detailed and I was carried along throughout the whole letting process. Pls keep it up π β¦
Thanks Femi! π β¦
5/5
Contacting Mortlock & Joyce has proved to be one of the best decisions we have made. The quality of their service is superb. Pete and Jon are very experienced and their knowledge of the SE London market is amazing. They managed to get us 6 offers within a week which is very impressive. They also kept us updated through the entire sale process and just made the whole experience so much easier.
Hey Dagmara. It dawned on me when receiving this, you might be the client who I have worked with the most and known the longest, as it must be circa 10 years! Thank you for supporting a small business, we love working with you two and getting to sell your beautiful home.
5/5
Thank you to Jon and Pete at mortlocke & Joyce! They made everything clear and simple along the way of letting out my first property and was always on hand to answer my questions and guidance so quickly. Amazing customer service. Highly recommend
Thanks George! ππ»
5/5
What can I say, except how absolutely fabulous both Jon and Pete have been. From first meeting us and discussing what our requirements were to completion our experience with Mortlock and Joyce has been one of considered professionalism. No question no matter how trivial has been unanswered, no worry not listened to and addressed. Jon and Pete have walked us through every step of the way with empathy, kindness and support and firmness when called for. We would fullheartedly recommend their services to all. If you are looking for agents who will go over and beyond then you need look no further, 5 star service all the way. Good luck boys! You deserve it. Grainne and Richard Gurney Catford, London
Hi Grainne & Richard. Thank you so much for this amazing review. We have really enjoyed getting to know you and the opportunity to work with you. Take care and we'll keep in touch.
5/5
My partner and I are on the last steps of finalising our property purchase and moving in. Reflecting on our experience so far, we realised all the positive elements can be credited to Pete and Jon at Mortlock and Joyce. They have gone out of their way to make us feel listened to and supported. We have asked a million questions which they answered with patience, honesty, and kindness. They have organised communication between all parties involved and worked hard to enable an efficient and speedy handover. Cannot recommend enough; they are trustworthy and reliable. Thank you for making our first home purchase a lovely experience! :)
Thanks Masha, hopefully not long now until we get to hand over the keys. We both really appreciate your comments, it means a lot.
5/5
Pete and Jon are both worth their weight in gold and have been a pleasure to work with! My husband and I are finally on the road to completion on the sale of our first home. The process from beginning to end has been managed so professionally. As a busy house with a toddler, keeping a house spotless is no mean feat, so Pete suggested we opted for an open house, they managed the bookings, viewings and gathering feedback, which led to a fantastic sale (and many other offers) quicker than I could have ever imagined with minimal effort from us, which we are super greatful for. Although it's been a long journey (on the purchase front) I honestly believe it wouldn't have happened without the impeccable service and support at Mortlock and Joyce. They have provided regular updates the whole way through and worked tirelessly to keep the whole chain informed and moving forward. From the moment Pete arrived in our property to value it, they have stuck to their word on service offering - which really does make them stand out heads and shoulders above the rest. If any of my family or friends are on the move, I will 100% be recommending Mortlock & Joyce, and I have no doubt that we will work together again in future should we move again! Keep doing what you are doing, you are building an estate agency to be proud of! Thank you for everything! Lucy & Gray
Hey Lucy, Thank you so much for leaving the review, glad we got there in the end! See you in a couple weeks for completion :) Pete & Jon
5/5
Pete and Jon have broken all of the stereotypes and preconceptions we had of estate agents. They made the whole experience so enjoyable for us. With their endless explanations, reassuring messages and down to earth voice notes. They swooped in and created the most beautiful photos and video of our house and the surrounding area which made our house feel so human. Meaning our potential buyers could really imagine making this space and area their home. The sale was almost stress free because of Peteβs amazing ability to communicate with not just us but the entire chain. He picked up everyone elseβs slack and worked tirelessly to ensure that our busy day to day lives with full time jobs and two babies werenβt impacted by the selling process. Mortlock & Joyce truly are the future of estate agents. Their level of service is invaluable to making the whole experience a happy memory.
I'm not often lost for words! Thank you for taking the time to write this, it means a lot to us both. We've absolutely loved working with you & Sam and showing off your beautiful home. I hope you all have an amazing trip. I will keep in touch! Pete & Jon
5/5
This has been a fantastic experience. We appreciate the personal touch taking away the overwhelming feeling of a move and finding the right place. These guys have been absolutely professional and supportive all the way. Thank you for the detail, advice, peace of mind and all information provided prior to the move as well as afterwards. A pleasure to deal with.
Thank you so much for leaving the review and glad to hear you are settling into your new home okay! π β¦
5/5
We are first time buyers and Pete has been great, kept us informed with everything happening all the way through the process and always happy to answer any questions we had.
Hey Sara, Thanks for leaving the review, we really appreciate it. I'm glad we were able to get the exchange done! See you in a couple weeks :) Pete & Jon
5/5
We have had such a good experience with Mortlock and Joyce. From the outset they were professional and friendly; when our offer was accepted they set up a WhatsApp group so we were in instant and constant contact with everyone. They were extremely helpful when we had tricky issues and always had a positive attitude. I would definitely recommend you use their services. We are very glad that we did!
Hi Kiesha, thank you so much for taking the time to leave us a review. Glad you were able to finalise thing just in time for schools! Wishing you all in the best in your new home, I'll keep in touch!
5/5
I would highly recommend Mortlock & Joyce estate agents. Pete went above and beyond to help with my property search. He also was very helpful and gave me good advice.
Hey Keith, thank you for leaving us a review. Feel free to check in anytime if you need some advice on the extension. Good luck and take care
5/5
Not your standard estate agent - Pete has been super helpful throughout the process, frequent communication and always on hand to answer any questions. Would highly recommend their services!
Thanks for leaving the review Frankie. Looking forward to seeing you both and handing over keys next week! See you soon. Pete
5/5
I chose Mortlock & Joyce to sell my House in Dartford. I'm so pleased I did. They did a good job marketing my property and in a volatile market were able to sell my house within a few months. I was kept up to speed on a weekly basis from start until completion, this week. Competitive and no signing up for months either Nice Guys, too.
HI Judith, thank you for taking the time to leave us a review and the opportunity to sell your property. Wishing you all the best in the future! Jon & Pete
5/5
We had the pleasure of working with Jon & team and cannot speak highly enough of their professionalism and expertise. From the initial viewing to final closing, they were helpful and always available to answer any questions or concerns we had. Thanks to Mortlock & Joyce, we found our dream home and the entire process was fairly smooth and stress-free.
Hey Mathanki, thanks for the kind words in your review. Youβve bought an amazing property and we canβt wait to hear about what changes you make! Good luck with the building work βΊοΈ
5/5
Great experience - Jon gave us a valuation this week and he was open, honest, and happy to give advice on a wide range of topics (from where to pitch price, to timings, to where best to focus on decorating before selling). All for no fee! We'll definitely be using Mortlock & Joyce when the time comes for our next move and would strongly recommend to anyone in the market.
Thank you for the review Rosie!
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Yes. In The Trusted Agent 2026 awards: Mortlock and Joyce, Dartford won Gold.