Every review we hold for the Dartford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMaddison has been great help in the letting process so far from viewing stage till now, always happy to help and always gets back to me on time. Lovely lady all round.
Hollie W
Hollie · 20 July 2025
Agent replied · 20 March 2026
Dear Hollie, Thank you for leaving a lovely review. We are always here to help. Kind regards, Maddie, haart Lettings, Dartford
★★★★★ 5/5
GoogleFrom the start JR made the journey very pleasant rest assurance and less stressful for me and I was pleased with his response, punctuality and my queries were dealt with my best interest . All staffs were professional and always on hand to help. The BM was very helpful and easy to talk to and engage at the very need during the process. Inevitably I will recommend your business to friends and family.
Fatai · 20 October 2025
Agent replied · 20 March 2026
Hi Fatai
Thank you so much for your kind feedback. I'm really pleased to hear that your experience was a positive one from start to finish. It means a lot to know that you felt supported and well looked after throughout the process. We're proud of our team and it's great to see their efforts recognised. I truly appreciate your recommendation, it was a pleasure working with you!
Jake Reader
Haart Residential sales team
★★★★★ 5/5
GoogleMaddison was excellent she’s been helping us try and find a property that suits our needs I highly recommend her as one of the best I have come across.
Thank you
Hiwa · 20 August 2025
Agent replied · 20 March 2026
Thank you for leaving a lovely review. We are always here to help. Kind regards, Maddie, haart Lettings, Dartford
★★★★★ 5/5
GoogleMaddie went above and beyond to help me . Excellent service
Jake · 20 February 2026
Agent replied · 20 March 2026
Dear Jake, thank you for leaving a lovely review. We are always here to help. Kind regards, Maddie, haart Lettings, Dartford
★★★★★ 5/5
GoogleI recently sold my house through haart after being on the market with another agent for 3 months prior. The communication from Ben Clark and his team has been superb from day 1 and would really recommend them to anyone else looking to move.
Daisy · 20 March 2025
Agent replied · 21 June 2024
Good Morning Daisy,
We really enjoyed selling your property and i'm glad we could finally get you moving.
Benjamin Clark, Residential Sales Dartford
★★★★★ 5/5
GoogleWe had a really good experience moving into a house using Haart Dartford. Jessie was (and continues to be) really helpful throughout the whole process. Jessie and the team were always available and extremely helpful and the few issues we had were resolved quickly.
Adam · 20 March 2025
Agent replied · 9 January 2025
Dear Adam, Thank you so much for your kind review. Always here to help. Kind regards, Jessie, haart Residential Lettings, Dartford.
★★★★★ 5/5
GoogleJessie was very helpful when we first enquired to view a property. The viewing process was overall swift and straight forward, communication was great. Overall we had a great experience with moving into our new place thanks to Jessie and ongoing support. Thank you
Maya · 20 March 2025
Agent replied · 23 January 2025
Dear Maya, Thank you so much for your kind review. Always here to help. Kind regards, Jessie, haart Residential Lettings, Dartford.
★★★★★ 5/5
GoogleMaddison was amazing to work with! She is friendly, helpful, and really listened to what I was looking for. She made the whole process easy and found me a great home. I highly recommend her to anyone looking for a great real estate agent!”
Tabish · 20 March 2025
Agent replied · 20 March 2026
Dear Mohammad, Thank you for taking the time to write this lovely review. I am always here to help! Kind Regards, Maddie haart Residential Lettings, Dartford.
★★★★★ 5/5
GoogleThanks Jake for coordinating the viewing and helping with questions.
Sravanth · 27 February 2026
Agent replied · 20 March 2026
Dear Sravanth
Thank you for your kind review! I’m really glad I could help coordinate the viewing and answer your questions. It was a pleasure assisting you, and if there’s anything else you need, I’m always happy to help.
Thanks
Jake
Haart sales team
★★★★★ 5/5
GoogleOlivia Bignell was very pleasant over the phone, knowledgeable and exhibited excellent customer service throughout my experience with her. I am pleased to have interacted with her.
Rachel · 20 September 2025
Agent replied · 20 March 2026
Dear Rachel, Thank you so much for taking the time to leave me a review, it was a pleasure to speak to you. We are always here if you need to speak to us. Kind regards, Olivia, haart Residential Lettings, Dartford
★★★★★ 5/5
GoogleMaddison is such an amazing sales rep and she’s pleasant to approach too.
Olayemi · 20 January 2026
Agent replied · 20 March 2026
Dear Olayemi, Thank you so much for taking the time to leave me a review, it was a pleasure to speak to you. We are always here if you need to speak to us. Kind regards, Maddie, haart Residential Lettings, Dartford
★★★★★ 5/5
GoogleI had an amazing experience with Maddison at Haart Lettings, Dartford. She is so positive, professional, and always available, which made the whole process so much less stressful. She answers all questions without any problems and really takes care of everything efficiently. Maddison’s approach is excellent, and the whole agency is great everyone there is very helpful. I highly recommend her!
Maria · 20 January 2026
Agent replied · 20 March 2026
Dear Maria, Thank you so much for taking the time to leave me a review, it was a pleasure to speak to you. We are always here if you need to speak to us. Kind regards, Maddie, haart Residential Lettings, Dartford
★★★★★ 5/5
GoogleI have had a really positive experience with Jessie from Haart. She has been really helpful in guiding me through the process, the options I have and rental details. She has been great in understanding my needs from a property and we have run through multiple properties around my preferred locations. All round great experience from Jessie which far surpasses my experiences with other estate agents. She is an absolute asset to the team and one of the best estate agents I have ever come across.
Josh · 20 July 2025
Agent replied · 20 March 2026
Dear Josh, Thank you for leaving a lovely review. We are always here to help. Kind regards, Jessie, haart Lettings, Dartford
★★★★★ 5/5
GoogleI don't normally write reviews but I couldn't be more happy with Leyla and the team at Dartford. She came and saw me over a Bank Holiday, put my property on the market the same day, and at a great price and the next day called me with an offer!
Leyla was honest, proactive and done everything she said she was going to do, I could not have asked for anymore than that! I will certainly be recommending Leyla and the team at Dartford! 5 star service.
Jake · 20 March 2023
Agent replied
Dear Jake,
Thank you for your kind feedback, I truly appreciate it and it has been a pleasure working with you. Should you require further rental services I would be more than happy to assist.
Kind regards Leyla, haart Residential Lettings, Dartford.
★★★★★ 5/5
GoogleHAART is great in doing things very passionately. I had horrible time with my previous agency. They didn't change my broken washing machine for 5 weeks and then HAART came as take over agency. Julie Edwards was so wonderful in sorting out all my complains and replacement. She was so polite and empathetic about my troubles. She also took care of personal follow up to make it sure that all things are in place. She is absolutely a role model for any rental property agency. Keep it up. Best Wishes.
Drhitendrasingh · 20 March 2023
Agent replied
Thank you very much for your kind words, it has been a pleasure to solve all the issues that you have had in your property. Julie Edwardes, Property Manager.
★★★★★ 5/5
GoogleI have a number of Landlords who have properties managed by Haart but get me to carry out all their plumbing, heating and gas works which means that I have had to work closely with Cintia at Dartford. Working with Cintia is a pleasure as information passed through is clear and concise, when appointments are made to access a property the tenants are expecting me and know exactly what I am therefore. All in all my experience of working with Cintia is first class, thank you!!!
Dominic · 20 March 2023
Agent replied
Dear Dominic,
Thank you for your review and we are please to have such a good relationship with our Landlord's own contractors.
Regards, Cintia Kozma, haart Property Management Manager
★★★★★ 5/5
GoogleI really enjoyed working with Bethany from the very moment the property was assigned to her. Initially, I wasn't sure if she would be able to exceed the high expectations I had of her based on the level of service quality I got from her colleagues (Leyla and Cintia), but she did deliver to my satisfaction!
Managing multiple properties with their attendant issues can be daunting but the way and manner that Bethany keeps me up to date on any issue is great. She just gets on with the job no matter the issue.
Bethany works with quick turn around time and excellent service quality. I could count on her for impartial advice on issues that may need my attention.
Bethany is a good and thorough professional and she has earned my recommendation
Seun · 20 March 2023
Agent replied
Dear Seun, thank you for taking the time to write your lovely review, it has been my pleasure working with you and always here should you need anything. Kind regards, Leyla, haart Residential Lettings, Dartford.
★★★★★ 5/5
GoogleLisa Squibb was amazing through out our whole experience. We had a probate property of which we were purchasing. Whilst waiting eagerly for what seemed forever (but was about 3&1/2 months) for the probate, Lisa was updating us with the situation - even if there had been no progress, but more so reassurance that the cogs were still turning. We finally completed today and are more than happy with the friendly services that we received from Lisa. Thank you again!! Xx
Chloe · 20 March 2023
Agent replied
Hi Chloe,
Thank you for taking the time to leave us a great review about your experience. I wish you all the best with your new home!
Kind Regards, Lisa Squibb
★★★★★ 5/5
GoogleThe Dartford team have been very professional. Philip initially went through the sales process with me and made me feel at ease with putting our family home on the market. Lisa was able to arrange close to 30 viewings in one day at an open house event and got 3 competitive first time buyer offers. She had to work hard to get the exchange over the line but kept me well informed and up to date with developments. The photos of our house in the sales brochure were stunning and the team were very welcoming when I popped by in branch.
Daniel · 20 March 2023
Agent replied
Thank you Daniel for such a lovely review.
Kind Regards,
Lisa Squibb & Phillip Horley
★★★★★ 5/5
GoogleThis is a review for Bethany Edwardes at Haart. Bethany is the third property manager at Haart who has looked after my property. The first person was good, the second was terrible, but Bethany is absolutely different class.
She is unfailingly cheerful, polite, helpful and efficient. She has always gone out of her way to do everything she can with problems, even if the issue couldn't be immediately resolved.
Bethany is a credit to the agency and you should do everything you can to hold onto her!
Andy · 20 March 2023
Agent replied
Dear Andy,
Thank you for your positive feedback about Bethany.
Regards
Cintia, haart Property Management Manager
★★★★★ 5/5
GoogleI would like to say a BIG thank you to my property manager Cintia at haart Estate and Lettings Agent. She is ever so helpful, listens to my concerns and resolves it swiftly, efficiently. Another aspect of the excellent service from Cintia, I appreciate is she quickly understood my work schedule and found the way to contact me that suits me best. She will try by phone and when she does not get me, will send me an alert by text and the full debrief by email. That way when I get home after a stressful day, I can then read, digest the content and respond without undue pressure. She then rises to the occasion and resolves the matter. Thank you Cintia. Most appreciated. Angela
A · 20 March 2023
Agent replied · 21 June 2024
Dear Angela,
Thank you for your kind feedback, it is highly appreciated.
Regards,
Cintia, haart Property Management Manager
★★★★★ 5/5
GoogleStand up and be counted. That’s all what I can think about when it comes to Cintia Kozma and the Dartford branch.
When my account manager, a different branch, left the business and my local branch manager gone into maternity leave, I was left with no direct contact to enquire about my Proporty.
I had to email all the local branches for help, and her comes Cintia Kozma, who put her hands up and said I got you, mr grumpy landlord, I have your back, and I will be accountable until I resolve any outstanding issues.
This is leadership, this is customer services at its best.
Thank you Cintia Kozma. Very much appreciated. Truly!!
Nass
Nassim · 20 March 2023
Agent replied
Hi Nassim, thank you so much for your kind words. We are always happy to help and work really hard to make sure that our customers receive a first class service, sorry to hear about the initial challenges you experienced with your local office and I am delighted to know that we have been able to put things right. Cintia will be pleased with the feedback. Kind Regards haart Lettings Dartford.
★★★★★ 5/5
GoogleI was very impressed with Leyla’s super professional services and tremendous help throughout the process for helping me rent my current bedroom flat.
From the first day of our meeting, even when I lost direction to the place and delayed you, you were soo calm and gave me the direction to the place. You waited in the hot sun just to guide me.
When I felt I disappointed Leyla ,after showing interest in the property and later told her I was no more interested in the property, she was soo calm to me and explained to me the importance of taking the property but I still maintained my stance that i was no more interested in the property.
In less than 48hours , I called Leyla and told her I’m interested in the property again, even after disappointing her initially, she still welcome me with a great smile.
When the landlord told me she won’t give me the property because of my initial acceptance and later decline, Leyla fought for me , She helped convince the landlord to give me this wonderful property.
The surprised part was when I told my friend that one agent have help me tremendously and I’m really grateful to what she have done for me. My friend asked “what’s the name maybe she is the one who made miracle i never imagined happened”.I told her she is Leyla, she was like” wait , is it Leyla from Haart”?.. I said yes , and she was like she is a great person, she helped us move into our current property which is @ mill pond road, dartford.
I was very surprised and she continued “when my former landlord asked us to move out, I explained to Leyla that I needed the place to put my things in because my time was up and I have no where to take my things, even though the whole process was not completed, Leyla understood my plight and gave me the key to the place. I thought she won’t accept but Leyla made the impossible possible.
Thank you Leyla, you made the process very smooth and easy to me . You kept me informed during every stage of the process.
My wife and I are very happy and really appreciate you for putting smile on our faces. And I believe your great compassion for your work will continue to take you far.
I recommend Haart Lettings to everyone and also Leyla Hassan, who make the impossible possible and put smiles to the faces of people like myself who once lost hope of getting a great place like this ,get an opportunity to have a nice place I can call a home.
Thank you Leyla, “Medaaase”,in the Ghanaian Twi language.
Gideon · 20 March 2023
Agent replied · 24 February 2024
Hi, Thank you very much for your 5 star review and kind comments. We really try to provide our customers with the best service possible and its great to hear that you found us helpful. Kind Regards Leyla, haart Residential Lettings Dartford.
★★★★★ 4/5
GoogleAfter a bit of a traumatic evening having no one to contact when our shower broke, Beth from the property management team was on the phone before she reached the office the next morning getting things sorted for me!
I was very disappointed that haart didn't provide an out-of-ours emergency number leaving us without water over night and into the next morning (0 stars for haart), but Beth made it a priority to get this sorted as soon as she could and did everything within her powers to get the issue resolved without hesitation, so 5 stars for her! She explained the situation and had a contractor on the way first thing and has helped us speed up the process, which I believe could be rather long if it wasn't for her, thank you again Beth!
Mais · 20 March 2023
Agent replied
Dear Mais, Thank you for taking the time to write such a lovely review and for your kind comments. I am always here should you ever need anything in the future. Kind regards, Leyla haart Residential Lettings, Dartford
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