Trusted Agent profile

haart reviews

★★★★★ Excellent

1,134 reviews across 3 platforms

5 Spital Street, Dartford DA1 2DJ

Part of haart, see every office.

haart's Dartford office at 5 Spital Street is rated 4.8 out of 5 across 1,134 reviews on three platforms, including 1,120 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026. Checked 9 October 2026.

Google logo

4.8 / 5

1,120

Reviews on Google

This office

Facebook logo

4.4 / 5

13

Reviews on Facebook

This office

View Agents logo

5.0 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for haart. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Dartford office, from every platform, shown as written. First names only.

5/5

Google

I had an incredible experience with Haart, called them in a panic as my property had a leak and I spoke to 'Beth' who was very quick to action my concern and was reassuring while I was stressing. Beth made sure I has happy with the service provided after the call out had been. Overall a very positive experience from the panic I was in. I'm very happy to know if anything goes wrong I can call then and it'll be resolved promptly.

Erin · 20 March 2024

Agent replied

Dear Erin, thank you for taking the time to write about your experience, we are delighted that Cintia was able to assist you so well. Please do let us know if you need any further assistance. Kind regards, haart residential lettings, Dartford.

5/5

Google

We dealt with many estate agents on property purchases and sales, but we never encountered such a professional, effective and caring service like from Haart's team (the management and employees). We would like to thank sincerely Shobad for his efforts for keeping things on track to allow the efficient flow in a complicated sale process. We would like to say huge thank you to an amazing Lisa, who was in touch with us the most, for such a dedication and professionalism. Lisa was always there for us, kept us updated all the time, was very much involved in sales process to make sure things are moving. The sale would take much longer without her dilligent help. We wholeheartidly recommend Haart agency in Dartford.

MIRIAM · 20 March 2024

Agent replied · 30 September 2023

Dear Miriam, thank you very much for your kind words. It was a pleasure assisting with the sale of your home. Wishing you all the best, Lisa haart Dartford

5/5

Google

Beth from Haarts is kind caring and compassionate and has the greatest listening ear. Beth always sorts it as quick as possible and is kind, courteoous and very polite and friendly and always follows up with a progress call to make sure things are ok deeply appreciated. Always given a warm welcome when I call. I would highly recommend Haarts to anyone who is looking for that extra special customer service when looking for a property as they have got it all. Thank you Kindest Regards Amanda

Amanda · 20 March 2024

Agent replied · 20 March 2026

Dear Amanda, Thank you for your positive feedback about Cintia & Leyla. Kind regards, Cintia Kozma, Dartford Property Manager

1/5

Google

Leyla did an amazing job of renting out my flat. Just want say thank you to Leyla for her patience. Her whole team are very professional and helpful throughout the whole process. Herself is knowledgeable and caring. I am very impressed by how quickly they found me my tenants. With them providing full management service, I can now put my feet up and enjoy my life. I’m a happy landlord. 😃 Unfortunately I have to update my review here. As much as the letting team did an amazing job finding my tenant, the property management team’s job is poor. They didn’t do the property visit in middle of tenancy. I had to chase them many times and it finally happened on 14th month! When it comes to repairs, I was throw at with expensive quotes without breakdowns of the work needs to be done. There’s one time I was given so expensive quote that I had to do research myself to try find cheaper options. And it turns out I was able to get the boiler fix at 1/3 of the price they quoted me. So I was doing the job that I’m paying them to do. It seems like they don’t care about the landlord’s interest and just want to get the job done. They are also hard to get on hold of. Their line is always busy, and when you drop them email ask them to call back, it takes them days or not coming back at all!

Xiaoyi · 20 March 2024

Agent replied · 21 June 2024

Dear Xiaoyi, Thank you for your kind feedback, I truly appreciate it and it has been a pleasure working with you. Should you require further rental services I would be more than happy to assist. Kind regards Leyla, haart Residential Lettings, Dartford.

5/5

Google

Thanks for making viewing so simple and informative. I have been with many agents during the process but the way you handled your clients is very generous and understand the needs. Thanks Olivia. Looking forward to haart…

Anshu · 20 October 2025

Agent replied · 20 March 2026

Thank you so much for taking the time to leave me a review, it was a pleasure to speak to you. We are always here if you need to speak to us. Kind regards, Olivia, haart Residential Lettings, Dartford

5/5

Google

Excellent experience with Haarts. Maddy was exceptional.

Olusiji · 22 June 2026

Agent replied · 22 August 2026

Dear Olu, Thank you so much for leaving a lovely review. I am always here to help. Kind regards, Maddie, haart Residential Lettings Dartford

5/5

Google

Maddie Gilhooly was excellent!! Definitely recommending her.

Trinity · 22 June 2026

Agent replied · 22 August 2026

Dear Trinity, Thank you so much for leaving a lovely review. I am always here to help. Kind regards, Maddie, haart Residential Lettings Dartford

5/5

Google

I would like to say a massive thank you to Jessie! I cannot recommend her enough, she has been extremely helpful and professional throughout the whole process. Jessie went above and beyond to help us find exactly what we were looking for in a short space of time and made the whole experience stress free. ☺️

Amy · 20 March 2025

Agent replied · 20 March 2026

Dear Amy, thank you for your lovely review. I hope you enjoy your new home, I am always here to help. Kind regards, Jessie @ haart Residential Lettings, Dartford.

5/5

Google

I'd just like give a big thank you to Bernadette Winchester who dealt with an access/safety issue for me and sorted the problem immediately without me having to get too involved myself. This really is a big help and is greatly appreciated. All done at a much cheaper cost than originally quoted for. Thanks again Bernadette.

Paul · 20 March 2025

Agent replied · 20 March 2026

Dear Paul, Thank you for your lovely review, always a pleasure to help. Regards, Bernadette haart residential lettings

5/5

Google

Excellent service and a great person to deal with. Jake Reader was very professional, helpful and kind throughout the whole process. …

Wojciech · 22 February 2026

Agent replied · 20 March 2026

Dear Wojciech Thank you for leaving us a 5-star review! We’re delighted to hear you had a … More

5/5

Google

We were shown around a lovely property last week by Jessie. She was really friendly and well informed of the properties and other suitable ones available for us to view. She followed up on our viewing answering all our questions. Thank you Jessie for being amazing and helping us find a perfect property 😊 …

Danielle · 20 March 2025

Agent replied · 20 March 2026

Dear Danielle, Thank you so much for your lovely review. Always happy to help. Kind regards, Jessie, haart Lettings Dartford.

5/5

Google

I just wanted to say how incredibly helpful Maddie has been throughout the process. She’s a genuinely bubbly and approachable person, and nothing ever seemed too much trouble. Her positive attitude and professionalism really stood out, and she’s an absolute credit to your business.

Maureen · 20 July 2025

Agent replied · 20 March 2026

Dear Maureen, Thank you for leaving a lovely review. We are always here to help. Kind regards, Maddie, haart Lettings, Dartford

5/5

Google

Maddison Gilhooly was absolutely great at handling everything from viewing to moving in and key collection. Very polite and respectful and definitely knew what she was doing was doing. I will work with her and recommend her 100percent everytime. Thank you soo much Maddison

Oluwaseun · 20 July 2025

Agent replied · 20 March 2026

Dear Oluwaseun, Thank you for leaving a lovely review. We are always here to help. Kind regards, Maddie, haart Lettings, Dartford

5/5

Google

This agency is great! We had a good experience with them. Olivia was so professional and so kind! I recommend them!

Serena · 20 February 2026

Agent replied · 20 March 2026

Dear Serena, Thank you so much for taking the time to leave me a review, it was a pleasure to speak to you. We are always here if you need to speak to us. Kind regards, Olivia, haart Residential Lettings, Dartford

5/5

Google

Jake was brilliant, showed us two really nice properties and provided us with a lot of information about each one.

Tariq · 27 February 2026

Agent replied · 20 March 2026

Dear Tariq Thank you so much for your kind words! I’m really pleased you liked the properties and found the information helpful. It was a pleasure showing you around, and I’m always here if you have any more questions or would like to view anything else. Thanks Jake Haart sales team

5/5

Google

I have been in my property for 18 years and have had an issue with damp for all those years. It is only since Spicer haart took over the lettings that anything has been done. Julie has been absolutely amazing and has dealt with all my issues quickly and effectively. I would like to thank Julie and Beth for all the time and effort they have put into sorting out all the problems I have given them.

Philippa · 20 March 2024

Agent replied · 28 October 2023

Thank you so much for your kind words, It is always a pleasure to assist. Julie & Beth Edwardes Dartford Property Management.

5/5

Google

Had a really positive experience with Haart and would recommend them. Jake dealt with the viewings, was really professional and listened to the highlights we wanted pointed out to potential buyers. Ben and Jake kept us informed throughout the process.

Emma · 20 August 2025

Agent replied · 20 March 2026

Dear Emma thank you for your kind words, they are greatly appreciated, we try our best to give everyone the best service possible Many Thanks Dartford Haart sales team

5/5

Google

Really happy with Jake. Has great knowledge of the area, was profeessional and really trusted his advice. Thanks Jake!

Anthony · 27 February 2026

Agent replied · 20 March 2026

Dear Anthony, Thank you so much for the kind words! I really appreciate you taking the time to share your experience. It was a pleasure helping you, and I’m so glad you felt confident in my advice and knowledge of the area. If you ever need anything in the future, I’m always here to help. Thanks again! Thanks Jake Haart sales team

5/5

Google

Fantastic service from Olivia Bignell I would highly recommend Olivia to anyone looking for a property. She was …

Popoola · 22 February 2026

Agent replied · 20 March 2026

Dear Desola, Thank you so much for taking the time to leave me a review, it was a pleasure to speak to you. We are always here if you need to speak to us. Kind regards, Olivia, haart Residential Lettings, Dartford

5/5

Google

A massive THANK YOU to Shannon and Ben, Shannon was lovely, so polite and helpful, kept in contact with us throughout our new home purchase, Ben was very professional in helping us get to completion as smoothly as possible. Thank you we couldn’t of moved into our new home without your help

Shineid · 20 March 2025

Agent replied · 11 December 2024

Thank you for your lovely review, we wish you the best in your new home. Ben & Shannon haart Dartford Sales

5/5

Google

What can I say! Nadia from the Dartford branch was superb! From viewing the property to the day of completion. She went above and beyond, the purchase of the property had a few hick up’s. But Nadia helped immensely In Sorting the issue out. Thank you Nadia keep up the excellent work.

Jenny · 20 March 2025

Agent replied · 9 January 2025

Good morning Jennifer, thank you so much for the kind words and it was my pleasure finding your next move to getting the keys to you! Hope you had a lovely Christmas! Kind regards, Nadia, Sales Negotiator, Dartford.

5/5

Google

I've use a lot of lettings agents and heart has been extremely helpful when searching for properties, a special big thank you to Maddie. She had a wealth of knowledge to offer and it really felt like she went above and beyond with my letting search, thanks for all your hard work!!

Stephen · 20 March 2025

Agent replied · 20 March 2026

Dear Stephen, Thank you for leaving a lovely review. I am always here to help. Kind regards, Maddie, haart Lettings, Dartford.

5/5

Google

Really happy with my purchase made from this branch - Jake Reader is a top notch agent who was able to answer all of my questions and always responded promptly. Would definitely consider buying from this branch again!

Zack · 20 August 2025

Agent replied · 20 March 2026

Dear Zack, Thank you for your kind words, the feedback helps my progress and helps me get better as an agent. Kind regards, Jake, haart Dartford Sales team.

5/5

Google

I recently had a positive experience with Haart Dartford, thanks to Ryan. He was friendly, professional, and always had a pleasant demeanour. I didn't feel like just a number, which can be common in the rental market, but was treated like an actual person. I highly recommend Haart Dartford, ask for Ryan!

Kimberley · 20 March 2025

Agent replied · 23 August 2024

Dear Kimberley, thank you for your lovely comments. I am always here to assist you in the future too. Kind regards, Ryan, haart Residential Lettings, Dartford.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart

How many reviews does haart have?

haart's Dartford office has 1,134 reviews across three platforms: 1,120 on Google, 13 on Facebook, 1 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is haart's rating?

haart is rated 4.8 out of 5 across all 1,134 reviews, and 4.8 out of 5 on Google from 1,120 reviews, checked 9 October 2026.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Dartford won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Romford won Platinum; haart, Enfield won Platinum.

Where is haart's Dartford office?

haart, 5 Spital Street, Dartford DA1 2DJ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.