Trusted Agent profile · Darlington
★★★★★
358 reviews across 1 platform
3 Deuchars Court, Duke Street, Darlington, DL3 7RU
Part of Your Move & Reeds Rains Rogers Stewart, see every office.
Your Move's office in Darlington, at 3 Deuchars Court, is rated 4.6 out of 5 across 358 reviews on 1 platform, including 358 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Your Move Darlington hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Darlington.
Every review we hold for the Darlington office, from every platform, shown as written. First names only.
5/5
Googlethanks for all your help to your move team can`t fault the team from start to finish excellent communication from ALLYSON`S who was very helpful the photo shoot from David spot on and the valuation and help from Hanna thank you
Dear Mally, many thanks for taking the time to give us a 5 Star Google Review, it is much appreciated. Kind Regards, David James, Branch Manager, Your Move Darlington.
5/5
GoogleVery efficient process. Lindsey was extremely helpful and informative. I had never sold a property before and she was always on hand to answer queries and explain the process stages. I would certainly use Your Move again if needed.
Hi Dave, many thanks for your very kind feedback, and for taking the time to give it. It has been a pleasure acting on your behalf. David James, Manager.
5/5
GoogleRecently purchased our first home with the help of Danielle at Darlington branch of Your Move. Danielle couldn't have been more helpful from start to finish. Quick and clear communication. Danielle kept us informed with the latest Covid guidelines during march when we first submitted our offer. Keep in regular contact during the period the property market was closed and then was the catalyst we needed to get things moving again post lockdown. Exceptional service start to finish and all delivered with a smile!!PositiveResponsiveness, Quality, Professionalism, Value
Thanks Shaun for your very kind 5 star review of the Darlington Your Move branch. It is always good to receive positive comments about our service and our team. Kind Regards, David James, Manager.
5/5
GoogleJust completed a sale through Your Move Darlington. They provided an excellent service. Thanks to Lindsey Todd who dealt with the process. She was very helpful and understanding. Always able to talk to Lindsey when I had queries and she dealt everything promptly and professionally.
Hi, Lindsey was delighted to get such a kind review, thank you so much. Regards, David James, Branch Manager.
5/5
GoogleThe whole team were amazing from start to finish ....... couldnt recommend them enough. Thankyou
Dear Mark, many thanks for your kind 5 Star Review, its much appreciated. All the very best for the future. Kind Regards, David James, Manager, Your Move Darlington.
5/5
GoogleJust wrapped up my rental with YourMove, and Andrea from the Hub Team was a total star. She went above and beyond to help resolve any issues I had, making everything way less stressful. Seriously, her extra effort made a huge difference for me. Thanks so much Andrea. Priscilla
Great to receive your very kind 5 Star review, it is much appreciated. Regards, David James, Branch Manager.
5/5
GoogleIn an already viscous rental market where houses are hard to come by, Liam really went the extra mile finding a house. He made the process easy and it was done and dusted very quickly, Liam is always available and has really made the move as smooth as I could possibly ask for
Hi Zak, Thank you so much for taking the time to leave a review for Liam in our lettings team, I am so pleased you have shared your positive experience & we wish you all the very best in your new home. Many Thanks, Jenny Gledhill, Lettings Manager.
5/5
GoogleWe’ve recently put our house on the market with Your Move and have been dealing with Hannah. She has been so lovely, kind and informative, making both myself and my partner at ease throughout the process. Thank you again Hannah!
Dear Laura, many thanks for your kind 5 Star Google Review, it is very much appreciated. Hannah is delighted to get a mention. Kind Regards, David James, Branch Manager, Your Move Darlington.
5/5
GoogleWhat can i say about Andrea and Julie, except absolutely fantastic. Dealing with head office has been a absolute pain at times, but Andrea and Julie at the Darlington branch are great and always manage to resolve any problems i may have and get things done when others seem unable too. Bosses take note!! Just wanted to add an update to say what an absolute star Andrea has been during the lockdown and closure of the Darlington branch. Again i had problems head office getting differing information from people regarding missing rent payments again and was getting nowhere, so i rang Andrea to see what options i had for escalating the matter as the local branch was closed, Andrea took ownership of my problem and it was resolved within a few days and my rent payment was received. Just as i feel i have given Your Move there last chance Andrea restores my faith in the company. Once again thanks Andrea.
Thank you for your 5* review, we appreciate your comments about the team!
5/5
GoogleWe thoroughly recommend Your Move Darlington. We would like to thank Sharon in particular as she is responsive, very approachable helpful, and efficient. She is prepared to go the extra mile for her clients to ensure a positive experience.
Thanks Paula for your kind 5 Star review, and for taking the time to send it in. Kind Regards, David James, Manager.
5/5
GoogleRecently purchased through YourMove and Sharon was brilliant at keeping me updated and kept the communication going between me and the vendor! Made what is usually a stressful situation a lot easier, thank you!
Hi Danielle, thank you for your 5 Star Review. It's great to hear you were so happy with the service you received from Sharon and the team. Kind Regards, David James, Branch Manager.
5/5
GoogleJust completed the sale on mine and my partners first home together! And it would have never been possible without Allyson! She was absolutely amazing and so so supportive! Made this very new and scary experience much easier! Couldn't thank her enough!
Dear Leila, thanks so much for your 5 Star Google Review, it is much appreciated. Allyson is delighted to get such positive feedback. Kind REgards, David James, Branch Manager, Your Move Darlington.
5/5
GoogleRuth has been great all through my letting and move in process. She went out of her way to make sure everything is as it should be. Responds to all queries promptly. Lovely lady and it was a pleasure working with Ruth.
Hi Akinola, thank you for your 5 Star review it is very much appreciated. David James, Manager.
5/5
GoogleAllyson handled our sale and was always so helpful and supportive throughout the whole process, I highly recommend! Thanks to the team at YourMove in Darlington.
Dear Ben, thank you for taking the time to submit a 5 Star Google Review. It is much appreciated. Allyson is delighted to get a mention. Kind Regards, David James, Branch Manager.
5/5
GoogleYour move have a really helpful members of staff who keep u informed with everything going on, mine was mostly dealing with Sharon, but everyone who I spoke to was very helpful with the selling of my property, would recommend very highly ,
5/5
GoogleSharon is a boss - her professionalism, attention to detail, and genuine care made the entire process seamless and stress-free. She went above and beyond at every step, I couldn’t recommend her highly enough!
Many thanks for your 5 Star Review Cristo, at Your Move we pride ourselves in great customer service. We appreciate you taking the time to express your thanks for your experience. Regards, David James, Manager.
5/5
GoogleI have several properties from Cornwall to Darlington and this is the first time I have used Your Move at the Darlington Office to let and manage the four bed house I bought in the area. Honestly I cannot praise them enough, Liam in particular has been unbelievably helpful, and helped me sort out a number of issues with my property before it was ready to market and then let it on day one for two years! .... perfect! I would totally recommend Your Move and Liam as well as Sharon in the office, both of whom have impressed me so much, gone not just the extra mile but the extra several miles, Best service I have ever received from an agent bar none! And believe me I am the first to criticise so this praise is genuine! .....Thank you both of you.
Many thanks for your 5 Star Review Bill, it is much appreciated and thanks for taking the time to submit it. Kind Regards, David James, Branch Manager.
5/5
GoogleI always know that if I talk to Andrea, my letting agent, that the issue will be resolved or question answered with efficiency and thoughtfulness. I've been renting with Your Move for 3 years and Andrea has been there for me the whole time. She always keeps me fully informed and genuinely cares about my experience.
Hi Janie, Thank you for leaving such a positive review for Andrea it is appreciated and good to hear when a customer is happy with the service provided. Kindest Regards Zeta Pinchbeck Operations Manager
5/5
GoogleSharon that worked on my behalf in a property purchase, couldn’t have been more helpful, than you for all your hard work, greatly appreciated.
Dear Nathan, thanks for taking the time to give us a 5 Star Google Review, it is much appreciated, Sharon is delighted to get such positive feedback. Kind Regards, David James, Branch Manager, Your MOve Darlington.
5/5
GoogleJust used Your Move Darlington to sell our property. Great service at a reasonable price. We must mention Sharon individually who single handedly managed to enable the sale to complete as quickly as it did by managing both ours and our buyer's solicitors, who proved to be as slow and unhelpful as a solicitor could be and also our buyer who was extremely frustrating to deal with. Would also recommend Your Move on the basis of Sharon working there.
Thank you James, i am pleased you experienced great service from Sharon and the team. Regards, David James, Branch manager.
5/5
GoogleSharon Sapsford is a star 🌟 So lovely to speak to too, extremely helpful and professional. Always fully appreciate all her support and professionalism Thanks Sharon 🌟🌟🌟🌟🌟🌟 6 stars and above from me.
Hi Linda, many thanks for your great review of the service you received when dealing with our branch in Darlington and Sharon in particular. Thank you so much for taking the time to give feedback. Regards, David James, Manager.
5/5
GoogleWe thoroughly recommend Your Move, and especially Sharon Sapsford at the Darlington branch. She is very responsive, conscientious and professional and will go the extra mile, without a second thought. A very good experience.
Many thanks for your great review and comments, it is much appreciated by Sharon and the rest of the team. Regards, David James, Branch Manager.
5/5
GoogleWe have had a very pleasant experience with your move, since viewing houses at the start they were very helpful and very easy to get hold of, quick at sorting viewings out and getting back to us with the information we needed! Sharon Sapsford who has been looking after us through the process of our purchase has been great, very lovely & friendly lady always very helpful & guided us in the right direction of things we needed to do! and always kept us updated throughout the process. 5 stars from us :)
Thanks for your kind comments on our service, i am pleased that Sharon has been so helpful. We take pride in our Customer Service at Your Move Darlington, we appreciate the time you took to write the review. Kind Regards, David James, Manager.
5/5
GoogleThe Your Move team are fantastic, I wouldn’t hesitate to use them again in the future. Special thanks to Sharon & Hannah and their great work on the quick sale of my property.
Hi Sophie, thanks for your very kind comments, i am pleased to hear you had such great service from the team. Thank you for taking the time to express it. Regards, David James, Branch Manager.
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Tell us what you need and we'll put you in touch. Your Move Darlington hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Darlington.
