Trusted Agent profile · Darlington
★★★★★
766 reviews across 3 platforms
7 Duke Street, Darlington, DL3 7RX, DL3 7RX
Part of Smith & Friends Estate Agents, see every office.
Smith's office in Darlington, at 7 Duke Street, is rated 4.8 out of 5 across 766 reviews on three platforms, including 91 Google reviews rated 4.3.
Tell us what you need and we'll put you in touch. Smith & Friends Estate Agents (Darlington) hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Darlington.
Smith Darlington won ESTAS awards in one year, most recently 2025.
ESTAS winner in one year: 2025.
2025 1 Best in Postcode ESTAS 2025 winners
Source: ESTAS winners lists, as published, linked by year.
Every review we hold for the Darlington office, from every platform, shown as written. First names only.
5/5
TrustpilotWell known local company with a good…
Well known local company with a good reputation.Always kept me up to date with progress via e.mail and telephone call. I would recommend this company.
Thank you Terry for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotGreat service
Great service. Overall the sale was quite a complicated one however they made It as smooth as they can do me to complete the sale. Special mention to the Darlington branch
Thank you Lauren for your 5 star review. Best Wishes, Mark
5/5
TrustpilotGreat friendly service
Great friendly service. Keep up-to date at every step. Thank you
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotSmith & Friends manage my rental…
Smith & Friends manage my rental property. They are always helpful and professional. I highly recommend their services.
Thank you Karen for your 5 star review.Kind regardsMark Smith Managing Director
5/5
TrustpilotRobinson’s review
The team at Robinson’s kept us updated regarding the status of the purchase, facilitated excellent communications between ourselves and the vendor and kept pushing things along
Thank you Henry for your 5 star review, we really appreciate you taking the time to review our sales service.Kind regardsMark SmithManaging Director
5/5
GoogleLovely staff all very useful and answered all questions that we had.
Thank you Evelyn for your review. Kind regards Mark Smith Managing Director
5/5
TrustpilotVery good service
Very good service, staff always patient and helpful. Regular updates. And reasonable price
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotI was kept informed and they made a…
I was kept informed and they made a real effort to market my late mother's house well. Also, a friendly service offering good advice.
Thank you Mr Harty for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotVery helpful throughout
Very helpful throughout. We had left the district and all communication was by phone and internet.
Thank you for your 5 star review.Kind regardsMark Smith Managing Director
5/5
GoogleBrilliant service, from beginning to end.
Thank you Shaun for your 5 star review. Kind regards Mark Smith Managing Director
5/5
TrustpilotStaff were excellent
The help that we received from certain members of staff was fantastic after the drama of the first sale falling through.
Thank you for your review Neil.Kind regardsMark SmithManaging Director
5/5
TrustpilotCannot fault the process we have had…
Cannot fault the process we have had throughout getting our property. Chris has called with updates throughout and made the process quick, easy and I’m beyond thrilled that we have had him to help.
Thank you Rebecca for your review, I know Chris and the team at Stockton will be happy to read your review.Kind regardsMark
5/5
Trustpilot258 Hundens lane…
Very helpful all along and staff were always willing to go that extra mile with some of the thick questions I had !
Thank you Mr Allan for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotEnthusiastic and efficient
Enthusiastic and efficient. Job done.
Thank you for your review Julie.Best WishesMark SmithManaging Director
5/5
TrustpilotVery efficient service and always kept…
Very efficient service and always kept me in the loop and a quick sale , very happy customer.
Thank you Mr Ivey for your 5 star review, much appreciated by us all.Best WishesMark SmithManaging Director
5/5
GoogleGreat team to work with for managing our rental property.
Thank you Yvonne for your 5 star review. Kind regards Mark Smith Managing Director
5/5
Trustpilotkept me in touch about my sale better…
kept me in touch about my sale better than ny solicitor all the way through the chain they were brilliant recommended them to friends
Hi Jeanette, thank you for your review of our services and really pleased you would recommend us.Kind regardsMark SmithManaging Director
5/5
TrustpilotThere sold my house
There sold my house. And I could not thank them enough. And sending loads of people around to view. I found amazing.
Thank you Brian for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotKept me well informed
Thank you for your review Sue. Kind regardsMark SmithManaging Director
5/5
TrustpilotBrilliant communication and helpful…
Brilliant communication and helpful staff. Highly recommend, very professional
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotVery easy process of buying
Very easy process of buying, Joy at the Darlington branch was really helpful and informative throughout.
Thank you for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotGreat property management company
Great property management company, they managed my properties across 3 offices very efficiently, their accounts team are very attentive and responsive. Highly recommend to other rental investors.
Thank you for your 5 star review. Kind regards, Mark
5/5
TrustpilotSteffi the Star!!!
Steffi Hughes for her unending help and enthusiasm when sometimes I felt all was lost.She is a star!???
Thank you Tony for your fantastic review, Steffi will be delighted to read your kind words.Best WishesMark SmithManaging Director
5/5
TrustpilotWonderful staff
We were always kept in touch with progress of sale.Staff are happy and helpfull
Hi Barbara, thank you for your 5 star review.Kind regardsMark SmithManaging Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Smith & Friends Estate Agents (Darlington) won Best in Postcode (DL3) at the ESTAS 2025 awards, its most recent.
Tell us what you need and we'll put you in touch. Smith & Friends Estate Agents (Darlington) hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Darlington.
