Trusted Agent profile · Darlington
★★★★★
766 reviews across 3 platforms
7 Duke Street, Darlington, DL3 7RX, DL3 7RX
Part of Smith & Friends Estate Agents, see every office.
Smith's office in Darlington, at 7 Duke Street, is rated 4.8 out of 5 across 766 reviews on three platforms, including 91 Google reviews rated 4.3.
Tell us what you need and we'll put you in touch. Smith & Friends Estate Agents (Darlington) hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Darlington.
Smith Darlington won ESTAS awards in one year, most recently 2025.
ESTAS winner in one year: 2025.
2025 1 Best in Postcode ESTAS 2025 winners
Source: ESTAS winners lists, as published, linked by year.
Every review we hold for the Darlington office, from every platform, shown as written. First names only.
5/5
TrustpilotFrom start to finish I could not fault…
From start to finish I could not fault my experience with the darlington office, they were helpful, friendly and had great communication. Would recommend and use their services again.
Thank you Miss McDermot for your review of our Darlington office, the team will be happy to hear your kind comments. Best Wishes, Mark
5/5
TrustpilotVery helpful and were there throughout…
Very helpful and were there throughout the process of selling a house to answer questions and give advice.
Thank you Peter for your 5 star review of our Ingleby Barwick team, it is appreciated by us all.Kind regardsMark SmithManaging Director
5/5
GoogleExcellent customer service
Thank you for your review. Kind regards Mark Smith Managing Director
5/5
TrustpilotThe whole experience from start to…
The whole experience from start to finish was fantastic. Joy and Michelle who we dealt with at the darlington branch were very helpful and communicated with me very efficiently
Thank you for your review Chris, Joy & Michelle will be delighted to read your comments, thank you for using our services.Kind regardsMark
5/5
TrustpilotReally polite and helpful staff
Really polite and helpful staff - thank you all.
Thank you for your 5 star review,Kind regardsMark SmithManaging Director
5/5
TrustpilotOver All Brilliant service
Over All Brilliant service Well done All😁
Thank you for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotGreat service and communication
Great service and communication at each stage of my house sale. My property sold in two weeks! Would definitely recommend.
4/5
TrustpilotMaintained contact and always answered…
Maintained contact and always answered queries in a helpful and timely manner.
Thank you Mr Hall for your review.Kind regardsMark SmithManaging Director
5/5
GoogleVery professional, good communication regularly updated help was offered frequently
Thank you
5/5
TrustpilotFriendly service and very helpful ☺️
Thank you for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotHelpful and friendly
Thank you for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotReally great to work with very helpful…
Really great to work with very helpful and friendly. Five star service
Thank you James for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotExcellent Service
Great communication and friendliness throughout the whole process of selling my home! Would highly recommend.
Thank you Stephen for your review, it is greatly appreciated by us all.Kind regards Mark Smith Managing Director
5/5
TrustpilotReally friendly team
Really friendly team, joy was really helpful and always updated me the whole way thru the process of purchasing our house.Would definitely use again.
Thank you Nicola for your 5 star review for Joy and the Darlington team. Best Wishes, Mark
5/5
TrustpilotFriendly service kept me upto date…
Friendly service kept me upto date regularly
Thank you for your 5 star review.Best WishesMark SmithManaging Director
3/5
TrustpilotNo updates on the sale
No updates on the sale, never once mentioned the chain when we accepted the offer.
Hi DavidThank you for your review. I am concerned to read your comments as that’s not the standard I would expect and I will look into your file tomorrow and contact you. Looking at the file notes there are plenty of conversations and emails that happened. Kind regards Mark SmithManaging Director
5/5
TrustpilotExcellent service very knowledgeable…
Excellent service very knowledgeable team and answered all my queries in a timely manner and also contacted me regularly with updates
Thank you, Sandra, for your 5-star review of our Hartlepool team. Kind regards, Mark
5/5
TrustpilotAncroft gardens
Liased well, very helpfull and friendly staff
Thank you Angela for your review.Kind regardsMark SmithManaging Director
5/5
TrustpilotThese agents are fantastic .
These agents are fantastic .Lovely and welcomeing. Kept me updated all through the move
Thank you for your brilliant review, we greatly appreciate it.Kind regards Mark SmithManaging Director
5/5
TrustpilotEasily contactable and always helpful
Easily contactable and always helpful, polite and considerate
Thank you Mr Newton for your 5 star review.Best WishesMark SmithManaging Director
5/5
TrustpilotGreat team
Great team, professional throughout, especially victoria - supportive in finding buyers and whole selling process. They understand the stresses and nothing is too much trouble. Thank you
Thank you for your review Gurbax, I will let our Ingleby Barwick team and Victoria know of your review.Kind regardsMark
5/5
GoogleVery good and timely responses and supportive team.
Thank you
5/5
TrustpilotAlways excellent on communication and…
Always excellent on communication and helpful
Thank you for your 5 star review.Kind regardsMark SmithManaging Director
4/5
TrustpilotPrompt updates & helpful approach meant…
Prompt updates & helpful approach meant our property was sold swiftly & successfully
Thank you Neil for your review. We greatly appreciate you taking the time to review our services.Kind regardsMark SmithManaging Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Smith & Friends Estate Agents (Darlington) won Best in Postcode (DL3) at the ESTAS 2025 awards, its most recent.
Tell us what you need and we'll put you in touch. Smith & Friends Estate Agents (Darlington) hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Darlington.
