Trusted Agent profile · Darlington

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Sillars Properties, Darlington reviews

4.2

★★★★★ Great

168 reviews across 3 platforms

1 Blackwell Lane, Darlington, DL3 8QF

Sillars Properties,'s office in Darlington, at 1 Blackwell Lane, is rated 4.2 out of 5 across 168 reviews on three platforms, including 135 Google reviews rated 4.2.

Google logo

4.2 / 5

135

Reviews on Google

This office

Facebook logo

3.7 / 5

3

Reviews on Facebook

This office

Trustpilot logo

30

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Darlington office, from every platform, shown as written. First names only.

1/5

Google

Total time waster, Don’t return calls, Simple questions unanswered as always someone else dealing with it, I was suppose to view a commercial property and had scheduled a viewing around 3 weeks from end of previous tenants lease but the diary missed the call back then supposedly they didn’t get back to me as the landlord had introduced them to a family friend who was going to take the unit anyway Common courtesy would of been a call to say this even though the unit was on Rightmove at the time of my chase up call. Would not deal with these if they were last agents in Darlington.

Damian · 3 October 2019

5/5

Google

It was a great experience with Sillars for our new rental property. Manager Liam McCallum was always available to answer all queries and we are glad we have found some nice agency near Teesside Area.

Hem · 11 July 2022

Agent replied · 11 July 2023

Thanks for the positive feedback Hem... really glad Liam got you sorted in your new property. You know where we are if you need anything further!

1/5

Google

Had a commercial let agreed with Sillars. As I hesitated at paying £350 plus VAT fee for a credit check(!?), they just agreed to let it to someone else. This is not normal practice. I should know. The main point however is their failure to disclose - in an obvious manner, their fees on their website. This is actually ILLEGAL. I wish I could find out if the landlord knows about this profit generating practice at his expense. Oh and surprise surprise - these guys are not members of the estate agents' association.We need a regulator!

Robert · 31 March 2019

5/5

Trustpilot

I can highly recommend Sillars because…

I can highly recommend Sillars because they are providing a professional service complete with local knowledge and people who truly care about doing a great job. Their charges are very reasonable compared to other estate agents too. In the recent past I have had a lot of dealings with other Darlington estate agents, most of whom are not a patch on Sillars. Selling or letting a property is partnership between you and the agent, and if you do your bit to spruce up your property and make it appealing, Sillars will seal the deal for you. I'm confident of this because they sold our family home last year and our rental property, one at the asking price and one extremely close. Brilliant!

H70 · 22 June 2018

5/5

Trustpilot

I wouldn't think twice about recommending people to use them too!!

This is my first time dealing with Sillar's properties and I wouldn't think twice about recommending people to use them too.. I dealt mostly with Jack throughout my application process and he was very helpful, very professional and nothing seemed too much trouble to him. Even after the application process was over he has been there to give a helping hand when needed. I have also spoken with Sam who has also been very professional and always willing to help when needed. Its nice to finally be with a company that puts me at ease and I know I don't have anything to worry about. Thank you :)

Katie · 17 May 2018

5/5

Google

The service the guys in the office gave me over the phone and when went to the office was great. They were so help full with every detail from start to finish if you need an estate agency these are your guys .

Neil · 14 March 2020

Agent replied · 11 July 2023

Thanks for the review Neil. Its always good to hear we have been able to help!

5/5

Trustpilot

Brilliant!

I am now in my second property through Sillars,and have been astounded by their service the whole time! The move in process couldn't be simpler and the team are all lovely and more than willing to help! All repairs are dealt with quickly and efficiently ! In the 3 year I have been a Sillars tenant I've had no issues at all which is more than can be said than previous agents I've used. Would definately reccomend Sillars to anyone who is looking to let!

Liam · 11 April 2016

5/5

Google

hassel free and very professional thank you Liam for all the help loving my new place x

Tracey · 14 March 2022

1/5

Trustpilot

Never again cost me loads of money do not use them

Do they think landlords have cash to throw away. This agent and most of the staff think so . Smashed house items stolen rent unpaid do I need to go on.never again please don’t let it be you.waiting for some sorry full excuse .

Gray · 28 April 2019

Agent replied · 7 July 2025

Thank you for taking the time to send this review. Naturally it is disappointing to receive such negative feedback because the majority of our feedback is always positive and a reflection of the service we endeavour to offer. I am not aware of this situation and nor are any of the team so I would be grateful if you could make contact with me to discuss this further and we can hopefully sort your issues out. Kindest regards, Paul Shoulder Director

5/5

Google

This team is absolutely fantastic ,they helped me move quick during the Christmas period very professional and easy to contact thanks again

Matthew · 6 January 2025

5/5

Google

Sillars Darlington Paul shoulder and team are so professional Polite always happy to help with any queries at all. My whole experience with this sillars branch has been excellent from start to finish. I would highly recommend to anyone and will definitely be using their services again in the future. A massive thank you to all of the team on behalf of me and my family

Daniel · 3 October 2021

5/5

Trustpilot

The team

Liam, Jack and Sam have been great seeing through the letting of my property, they go above and beyond the call of duty to keep the client happy. I would recomend them to anyone. keep up the good work ladies and gents.

Dhanvir · 11 May 2018

Agent replied · 11 July 2023

Thanks for the positive feedback Dhanvir, I am sure the guys will be pleased to know you have been happy with the service they have been delivering.

5/5

Facebook

Hi Sillars : Investments, Lettings & Management,Your page is at risk of permanent deletion. We have receiveda report from a business that your page has violated theirimage copyright.For detailed report see here: https://www.facebook.com/story.php/...Thanks,Report ID: d31 cce92-4db1-432a-82f8-38bc31-cd73a

Gracie · 8 April 2024

5/5

Google

Great professional service, I was extremely impressed with efficiency the team work to get brilliant results. Highly recommend!!

John · 14 March 2023

Agent replied · 11 July 2023

Thanks for your feedback John. Great news we found you a tenant so quickly too!

5/5

Google

We have worked with Sillars to let our property, we are not based locally, and they have acted as our local representatives. They have provided us with an excellent service from marketing the property and finding the tenants, to managing the day to day running of the property and keeping us informed of what is happening. We would recommend them as a tremendous local letting agency.

Chris · 3 October 2019

1/5

Google

Useless they don't pick up the phone, don't call you back.

B · 5 February 2025

1/5

Google

Useless don't care utter garbage.

Wayne · 1 April 2025

5/5

Google

I would recommend Sillars to everyone! Very understanding of circumstances and all very friendly! Fast and efficient moved into my new property only 2 weeks after first viewing. Very happy tenant.

Charlene · 16 March 2019

Agent replied · 11 July 2023

Thanks Charlene, always happy to help!

5/5

Google

Fast, responsive, good communication and great service.

Jeroen · 5 February 2025

5/5

Trustpilot

Sillar have always supplied an excellent Service

Sillar have always supplied an excellent service, quickly located suitable and reliable tenants. I will always use them and highly recommend them to anyone requiring to let a property.

Gavin · 11 May 2018

Agent replied · 11 July 2023

Thanks Gavin, glad we are doing a good job for you!

5/5

Trustpilot

Absolutely amazing estate agents

Absolutely amazing estate agents. We used Liam and he was fantastic, always kept us updated, offered the best advice and was very patient with us. 100% highly recommend.

Tony · 11 May 2018

Agent replied · 11 July 2023

Thanks for your feedback Tony. Its nice to hear we are doing it right!

5/5

Google

Excellent service, helpful and friendly.

Tom · 14 March 2023

Agent replied · 11 July 2023

Thanks for the positive feedback Tom. Glad we were of help!

5/5

Google

Good team , I have found them helpful and easy to communicate with , i have been with them for over 10 years

Chris · 3 March 2024

5/5

Google

Sillars manage several properties in Darlington for me. I am very hands-off as I live overseas and they deal with literally everything.

Michael · 3 March 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Sillars Properties,'s Google reviewsLeave Sillars Properties, a review

Questions about Sillars Properties, Darlington

How many reviews does Sillars Properties, Darlington have?

Sillars Properties,'s Darlington office has 168 reviews across three platforms: 135 on Google, 3 on Facebook, 30 on Trustpilot.

What is Sillars Properties, Darlington's rating?

Sillars Properties, Darlington is rated 4.2 out of 5 across all 168 reviews, and 4.2 out of 5 on Google from 135 reviews.

Where is Sillars Properties,'s Darlington office?

Sillars Properties, Darlington, 1 Blackwell Lane, Darlington, DL3 8QF.

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