Trusted Agent profile · Darlington
Verified
★★★★★
168 reviews across 3 platforms
1 Blackwell Lane, Darlington, DL3 8QF
Sillars Properties,'s office in Darlington, at 1 Blackwell Lane, is rated 4.2 out of 5 across 168 reviews on three platforms, including 135 Google reviews rated 4.2.
Every review we hold for the Darlington office, from every platform, shown as written. First names only.
5/5
GoogleSmooth transition, very helpful staff even when I was having some minor troubles, Sillars staff remained professional without and provided me answers to all my questions in prompt time frames. Would use again or recommend to a friend or loved one for sure!PositiveProfessionalism
2/5
TrustpilotGenerally (in the past) a lack of…
Generally (in the past) a lack of communication with the client ...needed to chase Sillars for replies and service. However, lately matters are improving.
Thank you for taking the time to review our services. It is disappointing for us to hear you have not been happy with our service as we are always striving to provide the best service possible and we take this extremely seriously. I have sent you an email to reach out to see if there is anything I can do to improve the service for you. Kind regards, Paul
5/5
GoogleReally Helpful company-put all your needs first and don't treat you like a number but a valid customer.would definitely recommend
1/5
GoogleAbsolute shocking service don't do repairs then try take your bond aswell as chuck a whole lot of other charges on top absolute discrase this company what ever you do don't go with them they will have your eyes right out
5/5
GoogleThe proccess so far has been quick and easy
Thanks for your feedback Anthony :)
5/5
GoogleSmooth transition, very helpful staff even when I was having some minor troubles, Sillars staff remained professional without and provided me answers to all my questions in prompt time frames. Would use again or recommend to a friend or loved one for sure!
5/5
TrustpilotHappy days
I was recommended sillars properties by a friend after I had been constantly let down by other agents. sillars found me a property within a week of recommendation, I was really impressed with how easy the move in procedure was, little paper work and surprisingly cheap fees. Thanks for all the help
5/5
GoogleEasy process from start to finish with advice and contact thoughout the process.
5/5
GoogleExcellent service at Darlington Sillars office. Keep up the good work.👍🏻 …
Thanks Daria, hope you have settled into your new home!
5/5
TrustpilotGreat personnel , very friendly and easy to deal with
I rented a property with sillars, I found them friendly and went out of their way to help me move in and make me happy during the rental . Paul (shoulder) in particular was approachable and helpful at every turn, I would definitely rent through sillars in the future.
1/5
GoogleCalled to view 2 properties. I've been told I'm gonna be the first to view them and befor the viewings taking place they call one day before and cancel it cause they had an application. Not recommending it at all.
1/5
GoogleHad a commercial let agreed with Sillars. As I hesitated at paying £350 plus VAT fee for a credit check(!?), they just agreed to let it to someone else. This is not normal practice. I should know. The main point however is their failure to …
4/5
TrustpilotGreat service and support but it should…
Great service and support but it should be for what I pay for it!
Thanks for providing the review Stewart and its great to hear we are delivering you with a great service!
5/5
GoogleGreat communication throughout, which is always key in property transactions.
5/5
GoogleVery professional and polite, would definitely use again.
Thanks Richard! Great you have been happy with the service!
5/5
GoogleWe’ve been dealing with Sillars since we changed from another large high street estate agent. The difference has been unbelievable we receive quality service from all of the staff in a friendly manner we can only speak highly of them
4/5
GoogleSillars have managed our small block (12 flats) for 4-5 years now. After a few teething problems caused by staff changes over the first few years, there is now continuity and they are providing very good service indeed.
5/5
GoogleSillars have been managing our residential block for some years now. Our block is being maintained to a good standard. They are always available to help and advise, and any issues are dealt with promptly. Great service.
5/5
GoogleAbsolutely wonderful right the way through. Staff, especially the member of staff in charge of tenancies, were kind, communicative and very helpful. Will definitely be recommending .
5/5
GoogleReally good, strongly recommend.
4/5
GoogleGood property rental company
Thanks for the review!
5/5
GoogleAssisted me in purchasing my house . Appointments to view were easily arranged and on 3 visits were always there before me . Any emails were promptly answered even outside office hours. Recommended.
5/5
TrustpilotExcellent Agency
Sillars have been my Lettings agent for three years now. I have found them quick to respond to any issues and very approachable. I would have no hesitation in highly recommending them.
5/5
GoogleThe customer service has been great and service very efficient.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
