Trusted Agent profile · Darlington

c Darlington reviews

3.9

★★★★★ Good

196 reviews across 1 platform

Alton House, 27-31 Grange Road, Darlington, DL1 5NA

c's office in Darlington, at Alton House, is rated 3.9 out of 5 across 196 reviews on 1 platform.

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196

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Reviews

Every review we hold for the Darlington office, from every platform, shown as written. First names only.

5/5

Trustpilot

Our letting agent

Our letting agent, Aidan, was punctual, friendly, and knowledgeable! He showed us several flats and I felt he felt he was familiar with both the properties and their current tenants. I felt very welcome and was confident in his ability to show properties that met our needs! Paperwork was also well-organised and platforms were user friendly.

Victoria · 31 January 2024

5/5

Trustpilot

Excellent property viewings

Amaan was really friendly and so helpful, finding us an amazing 3 bed house at a really good price in the perfect location, so much better than we expected. He showed us a lot of different options and was really efficient in helping us sign for our chosen property and explaining what we needed to do

Abi · 24 January 2024

5/5

Trustpilot

Sale

Just sold a property through MPB, Holly in sales was great looked after us through the whole process and always kept us in the loop. Holly is a great asset to MPB

Michael · 14 February 2025

5/5

Trustpilot

Amaan was helpful from start till…

Amaan was helpful from start till finish kept me updated all along even after working hours got our moving date sorted to work around our schedule. Really hardworking and dedicated person hard to find this days made our letting and seamless process honeslty. Highly recommend

Mohammed · 9 July 2024

5/5

Trustpilot

OH WHERE TO START….

OH WHERE TO START….- They steal items- They ransack rooms that don’t belong to them- THEY BEAT UP 71 year old men who ask them to kindly leave- NOT 1 but 3 men beat him in his home.- They do this so that they can leave the house unfinished with majority pay. They then lie about the cause for why it takes 3 men to beat a slow moving 71 year old with arthritis. The police are involved. But anyone out there PLEASE DO NOT trust these thugs with your finance, property or around any valuables. They are predators and i seriously hope they get retribution. I’m praying for it everyday actually. From his daughter.

Pri · 22 December 2024

5/5

Trustpilot

Geri helped me with my rental

Geri helped me with my rental! she was great 1000% reccomend

Laura · 17 September 2026

1/5

Trustpilot

Would not recommend them

We first used My Property Box a number of years ago to rent out our house, initially we could not fault the levels of customer service we received. First tenant we had was ideal everything was great. However over the last 2 years this had not been the case with the next 2 tenants, both ended up owing large amounts of rent AND our property needing large sums of monies reinvesting in it to bring it back to a liveable standard. Inspections were missed hence monies needed to reinvesting, work paid for then not done or done to an appalling standard. No one checked in on the "approved" maintenance contractors to see if said work had been done/was of a high standard. Phone calls and emails ignored towards the end and My Property Box still took their cut out of the tenants bond. Bond also not the agreed amount we had set far lower. I would not recommend them to anyone.

Mrs · 1 June 2020

5/5

Trustpilot

Excellent service

I have dealt with Sandersons Letting Agents for some years now and their totally professional approach will be carried forward to Mypropertybox. All the staff I have been in contact with re letting my flat in Darlington have been superb and I would like to give a special thankyou to Holly Dickinson who keeps me up to speed with any problems.. For me this is an essential service as I now live in France and need updating on all issues regarding the property. Holly has been brilliant in this field.I hope this review has been useful.Fergus MacLeod.Fergus

Fergus · 27 November 2019

5/5

Trustpilot

My property box experience was fantastic and reliable.

My property box experience was fantastic and reliable. The whole process went smoothly and transparently with clear communication and professionalism. Kudos to the staffs ( Geri and Hannah), who were really helpful and efficient throughout the process.

Temitope · 20 February 2026

1/5

Trustpilot

Shameless

All these good reviews are fake made up mostly by staff and friends they should be avoided my mentally ill brother was left homeless and on the street after paying these people £200 deposit which he didn't get back my brother died this company is bad

Peter · 2 December 2025

5/5

Trustpilot

⭐⭐⭐⭐⭐ A massive Thank You

⭐⭐⭐⭐⭐ A Massive Thank You to MyPropertyBox ❤️

Carlos · 17 September 2026

5/5

Trustpilot

My property box helped me sell my dad’s…

My property box helped me sell my dad’s house after he passed away. I can’t speak more highly of Nicola Nicholson and Georgia Richardson. I’ve never sold a house before and they made the whole process so easy for me, they led me through each step and kept me updated all the way through to completion! They were very professional, very knowledgeable, and very compassionate at what was a very difficult time. I cannot recommend them enough and I’d like to thank them for all their help and support.

Sam · 9 October 2024

5/5

Trustpilot

Amaan was amazing with us

Amaan was amazing with us , we lost our house due to a unfortunate circumstance and don’t know what we would of done without Amaan.

Will · 15 January 2025

4/5

Trustpilot

Jess

Jess was very welcoming and cheerful when greeting me and explained every detail thoroughly during the viewing, responding to my questions and being available for further questions on the phone as well.

Federica · 1 October 2024

1/5

Trustpilot

The left had has NO IDEA what the right hand is doing

Too many people who have no idea what is going on. A property owned by my wife with a tenant who is not paying rent for several months.

MR · 16 April 2026

5/5

Trustpilot

Thanks to the team

Thanks to the team, I cant wait to move in today. Everything has been top-notch from the day of viewing to the day I was handed the keys to he flat. Keep up with the marvelous work<3

Blessing · 13 June 2024

5/5

Trustpilot

Amaan was incredibly helpful

Amaan was incredibly helpful, going above and beyond to accommodate us and assist in finding a wonderful property. He responded promptly to all our questions. We feel blessed to have met him. Amazing work, Amaan!

Customer · 17 July 2024

5/5

Trustpilot

My Property Box Darlington

brendan c. on Birdeye2 days agoI want to highly recommend Georgia Richardson in the Sale department at My Property Box, Darlington. She is very helpful and efficient. 5 stars.Would will be recommending her to my Colleagues.Brendan Carney.

Brendan · 10 June 2024

5/5

Trustpilot

good and professional

Very good and professional services. Everything was organised very well.

Huijuan · 26 June 2025

5/5

Trustpilot

Fantastic service from Amaan & Jess at…

Fantastic service from Amaan & Jess at My Property Box. They advised me on what rent to charge & organised viewings. They then sent me a list of possible tenants & vetted the one I had decided on. Flawless service from beginning to end & constantly kept me updated. I would 100% recommend them.

Lisa · 1 August 2025

5/5

Trustpilot

Amaan has been extremely helpful and…

Amaan has been extremely helpful and kind to insure a smooth transition into our new home when we needed it the most.

Alex · 15 January 2025

5/5

Trustpilot

Very Friendly and Helpful Service

Our My Property Box consultant Aidan was extremely friendly and helpful in finding us flats that met all the criteria we were looking for, even when we couldn’t attend viewings he sent virtual tours which were great for informing our decisions!

Emily · 30 January 2024

5/5

Trustpilot

I’m still living in the flat for which…

I’m still living in the flat for which property box helped me a lott…Thank you to Jasmine and team who is been still being there whenever I need help . Once again thank you to property box and team👍👍👍excellent service

Mary · 31 January 2024

1/5

Trustpilot

Don't be fooled by the friendly…

Don't be fooled by the friendly approach before you move in, as soon as you leave, they look for any excuse to take as much damage deposit off students.State an oven needs to be professionally cleaned, which is incorrect. It needs to be clean, which it is.Stating a bedroom has been redecorated, which it hasn't.The flat was dirty when it was moved into and we had to spend a day cleaning. Just disappointed we didn't take before photos, as now have no proof, but it's a shame you have to.Just a downright confrontational approach taken by the lady carrying out the last check and looking for any chance to take money off students who can't afford it

Duncan · 25 June 2024

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