5/5
GoogleI've been with them for quite a while now and never had issues with services. Danielle and the team is great at response and help us with everything. Highly recommend.
Trusted Agent profile · Dagenham
Carter & Willow Dagenham reviews
★★★★★
438 reviews across 3 platforms
482 Gale Street, Dagenham, RM9 4NU
Carter & Willow's office in Dagenham, at 482 Gale Street, is rated 4.8 out of 5 across 438 reviews on three platforms, including 387 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
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Tell us what you need and we'll put you in touch. Carter & Willow Dagenham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Dagenham.
Awards
The Trusted Agent 2026 results for Carter & Willow, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Dagenham office, from every platform, shown as written. First names only.
Google5/5
GoogleAs a first time buyer Rosie and Sophie were amazing and fully supported me throughout the whole process. I would highly recommend Carter and Willow to anyone who is looking to purchase a property.PositiveResponsiveness, Quality, Professionalism
Agent replied · 28 July 2023
Katrina, thank you so much for the amazing review and 5 stars! We hope you have settled into your new home and wish you all the best for the future. The team at Carter & Willow.
5/5
GoogleAsa was exceptionally responsive to emails and phone calls. They were very professional and courteous and able to chase down outstanding queries quicker than any other party involved in our house move. Highly recommend.PositiveResponsiveness, Professionalism
Agent replied · 28 July 2023
Terry, thank you for the kind words and 5 stars! We are delighted you are pleased with our service and that we are able to achieve a successful outcome for you. All the best Carter & Willow.
5/5
GoogleBeen amazing from the 1st enquiry call to collecting my keys. Rosie ( absolute superstar) showed us around the house bo rushing answered all the questions we had and explained the full process to us. The follow up calls and emails all went …
5/5
GoogleRosie and Sophie have been excellent! They have both kept us fully updated with all parts of the process of the sale of the property and have acted professionally and been very helpful. Would highly recommend.
5/5
GoogleGreat service from Adam G at Carter & Willows. Professional, polite, and always available to answer my questions. Made what can be a stressful process feel straightforward and well-managed. Pleasure working with you.
5/5
GoogleWorked with Carter&willow on numerous occasions, great to work with . Danielle is very efficient, friendly and easy to work with . As are all the team
Agent replied · 28 July 2023
Hi James, thank you for taking the time to leave 5 stars! It has also been a pleasure working with you over the year. To many more, the Team at Carter & Willow.
5/5
GoogleDanielle is the most polite and amazing officer, the whole team has always been quick to respond to any problem within the flat.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 28 July 2023
Rumaisa, thank you for the kind words and 5 stars! We are delighted your experience of Carter & Willow was such a positive one and shall pass the positive feedback onto Danielle who will be delighted. All the best from the team at Carter & Willow.
5/5
GoogleAsa Collins has been great from the very start. Very responsive with emails and explains everything clearly. Asa made renting our property out as smooth as it can be. Highly recommended.PositiveResponsiveness, Quality, Professionalism
Agent replied · 28 July 2023
Jade, thank you for the kind words and 5 stars! Feedback is incredibly important to us as we strive to maintain the highest levels of service we can. We will continue to work hard for you. Carter & Willow.
5/5
GoogleWe are from the USA and had a family home in the UK that needed to be sold. We met with Roise, who was not only professional but so helpful to us, living so far away. I would highly recommend Carter & Willow, there team Asa, Sophie have been fantastic to work with, the house was sold in just a few weeks!
Agent replied · 1 October 2023
Thank you very much for taking the time to leave 5 stars and such positive feedback. We are pleased to hear you had a positive experience while selling your property. We understand it must be stressful selling from so far away and we are glad our team were supportive and helpful throughout the process. We wish you all the best, The Team at Carter & Willow.
5/5
TrustpilotGreat to work with all the staff of…
Great to work with all the staff of Carter & Willow Estate Agents for their caring and friendly and dedicated follow ups supported me while selling my property much needed for the stress of selling my property from start to succesful exchange and completion Congratulations to me and to the entire of staff Carter & Willow Estate Agents I would like to appreciate and gratitude to Staff Sophie of Progressive Team for her frequent chasing ups of the Solicitors Conveyancers fir both sides and Staff Rosie of Sales Negotiator who answered my numerous phone calls with helpful supportive encouragement and her friendliness during the hiccups that occurred with the buyer during Conveyancing Process. Finally all buyer's problems were resolved and exchange & completion was done & dusted ! I became very happy and relieved of the burden after I received congratulations email of Successful completion from Carter & Willow Estate Agents. I will therefore happily recommend Carter & Willow Estate Agents to other people . Big Thanks to everyone Carter &Willow Estate Agents Kind Regards GLADYS
5/5
GoogleSuperb service from the team at Carter & Willow. Special thanks to Endrit who made the process as easy as possible and communicated throughout.
5/5
GoogleI had used Carte & Willow for renting my property out. The communication during that process was great. I was provided with updates and all my questions were answered promptly. The process was not rushed in order to find any tenants, they agency took time to ensure that the right tenents for the property were found, all the checks were completed and shared with me. I could not ask for a better service. This is a service like no others, very different to other agencies. I will recommend it my family and friends. A big thank you to all the staff for all their hard work.
Agent replied · 28 July 2023
Sylwia, thank you for the positive review and 5 stars! We really appreciate you taking the time to leave a review because reviews are invaluable to us. We take all feedback on board as we strive to make sure our service levels are as high as they can be. All the best the team at Carter & Willow.
5/5
GoogleHad a great experience dealing with Cater & Willow, and Asa right from the beginning. House viewing was very pleasant, on time, no rushing and extremely honest in all the questions we asked. They answered all my queries promptly throughout the whole process and I have never felt like I have to chase them for anything as the whole team was very organised and professional. I feel extremely fortunate to have used them and bought our property through them. Will definitely recommend them to anyone looking to buy/sell, rent/let from them! Thank you again Asa, Rosie and the friendly lady whose picked up the phone(sorry forgot your name)!
Agent replied · 28 July 2023
Ling, thank you for taking the time to leave a 5 star review and congratulations on your purchase! We will pass your kind words onto Asa, Rosie and the friendly lady who answers the phone who is Danielle! All the best from the team at Carter & Willow.
5/5
TrustpilotAsa Collins was an absolute pleasure to…
Asa Collins was an absolute pleasure to deal with! 10/10!
5/5
GoogleThank you Asa, Adam and their team from Carter & Willow, 482 Gale Street, Dagenham for selling my property. The selling process went smoothly from the start to the end. It was very well coordinated and they are very efficient, including communication throughout the selling process. Thank you for the professionalism and patience. I will definitely use Cater & Willow Dagenham in my next property purchase.
5/5
GoogleI recently used Carter and Willow to sell a property in Dagenham. From beginning to end the team were exceptional. As I don’t live locally they handled the whole process and kept me up to date with what was happening. A successful completion was achieved smoothly and professionally. I would highly recommend carter and willow to anyone looking for an estate agent in the area.
Agent replied · 28 July 2023
Donna, Thank you for the 5 stars and kind words! We are glad to hear you were happy with your experience with us here at Carter & Willow. We understand it can be very difficult to keep up with the sale when not local to the property, so we make it our responsibility to keep any vendor updated as much as possible. We wish you all the best, The Team at Carter & Willow.
5/5
GoogleFrom start to end we have had an outstanding service from Carter & Willow. They always kept up up to date with all paperwork. We sold our property in 3 days which was unexpectedly Wonderful. The sales negotiator got us a whopping 20k above the asking offer which helped towards our new property deposit. Really outstanding service!! Thank you to all at Carter & Willow 🙏
Agent replied · 1 October 2023
Florina, Thank you so much for 5 stars and such a lovely review! It is great to know that the extensive training we give to our negotiators is paying off as when negotiating it is very important to us that we work to achieve the best price we can for our sellers. We understand that everyone has a different reason for selling and some are only able to sell if they achieve a specific price for their properties but we are always trying to achieve even more then the desired amount and still maintain that level of hard work all the way to the end of the transaction. We hope you enjoy Christmas and New Year your new property! All the best, the Team at Carter & Willow.
5/5
GoogleFrom start to end we have had an outstanding service from Carter & Willow. They always kept up up to date with all paperwork. We sold our property in 3 days which was unexpectedly Wonderful. The sales negotiator got us a whopping 20k above the asking offer which helped towards our new property deposit. Really outstanding service!! Thank you to all at Carter & Willow 🙏
Agent replied · 28 July 2023
Florina, Thank you so much for 5 stars and such a lovely review! It is great to know that the extensive training we give to our negotiators is paying off as when negotiating it is very important to us that we work to achieve the best price we can for our sellers. We understand that everyone has a different reason for selling and some are only able to sell if they achieve a specific price for their properties but we are always trying to achieve even more then the desired amount and still maintain that level of hard work all the way to the end of the transaction. We hope you enjoy Christmas and New Year your new property! All the best, the Team at Carter & Willow.
5/5
GoogleI would just like to say a massive thanks to Carter and Willow Estate Agency for their constant support throughout my moving process. Their kindness and generosity was well received and can honestly say that for anyone looking for an estate agency, I cannot recommend them enough. A pleasure to work with you and good luck for your future endeavours.
Agent replied · 28 July 2023
Thank you so much for the kind words and 5 stars! We are pleased to hear you are happy with the service you received from us here at C&W. We wish you the best, The Team at C&W
5/5
GoogleI've been fortunate to get in touch with Carter and Willow agency for their prompt and excellent professional renting services and for providing valuable help and support throughout the stay. I feel all the Carter and Willow members work diligently and feel like One team once gets in touch with anyone for my query. I highly recommend him for their services.
Agent replied · 28 July 2023
Thank you for the 5 Stars and Lovely feedback! We will continue to work hard for you. Best wishes, The Team at Carter & Willow.
5/5
GoogleWhat convinced me to choose C&W as an agent was Adam`s proactive approach. I was then assigned to Danielle who was always available to answer my questions. The whole team made the process easy which was just what I needed.
Agent replied · 9 December 2024
Sara, Thank your for the 5 Stars and kind words. We will be sure to pass your feedback onto Danielle and Adam! Best, The Team at C&W
5/5
GoogleWe had originally tried to market our flat ourselves but weren’t getting any interest. As soon as we went through Carter & Willow, the experience was completely different. They clearly explained the market, their approach, and their strong …
5/5
GoogleWe had the absolute best experience buying our home with Carter & Willow, and Rosie deserves a special mention. From the first viewing until we received the keys, she was professional, approachable, and genuinely cared about making the …
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Questions about Carter & Willow Dagenham
Has Carter & Willow won any awards?
Yes. In The Trusted Agent 2026 awards: Carter & Willow, Dagenham won Gold.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Carter & Willow Dagenham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Dagenham.
