Trusted Agent profile · Dagenham
★★★★★
438 reviews across 3 platforms
482 Gale Street, Dagenham, RM9 4NU
Carter & Willow's office in Dagenham, at 482 Gale Street, is rated 4.8 out of 5 across 438 reviews on three platforms, including 387 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Carter & Willow Dagenham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Dagenham.
The Trusted Agent 2026 results for Carter & Willow, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Dagenham office, from every platform, shown as written. First names only.
5/5
GoogleI would definitely recommend Carter & Willow. We have had a very positive experience over all these years. In particular we would like to thank Asa Collins. He has a great customer service skills, always prompt with response and helpful. Was always absolute pleasure dealing with Asa. We wish you all the best.
5/5
GoogleI have recently purchased a property through Carter & Willow. The customer service I received from them was amazing, with particular mention to Rosie, Sophie and Amber who went above and beyond in ensuring a smooth process. They were quick to reply to correspondence and kept me updated at all times. I would definitely recommend them!
Nahida, thank you so much for the lovely feedback and 5 stars! We are so glad to hear you are happy with the service you received from the team. We will pass your words onto Rosie, Sophie and Amber as we are sure they will be delighted to know this. We hope you are loving your new home and wish you all the best in this new adventure. The Team at Carter & Willow.
5/5
GoogleMoving due to personal reasons. Excellent letting agent who is always there if any issues in my past nearly 3 years experience. 5 stars!
Aman, Thank you for the 5 Stars We're so glad to hear that you've had a positive experience with us over the past three years. It's great to know that we've been able to support you whenever needed. Wishing you all the best with your move.
5/5
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5/5
GoogleExcellent communication throughout a long process (we were in a chain). Quick to reply to emails and phone calls, very polite and courteous.
5/5
GoogleI had a fantastic experience with Carter Willow and would highly recommend them. From start to finish, the team was professional, efficient, and incredibly supportive. …
5/5
GoogleRosie was very helpful in our transaction !
Thank you for taking the time to leave 5 stars and your kind words! The Team at Carter & Willow.
5/5
GoogleI have been using the services of Carter & Willow over the last few months and I have found them professional, responsive and of good value. Asa, Danielle and Rosie have always taken the time to explain the different processes to me and have provided quality trades people for various jobs. I would happily recommend C&W.
Rabi, thank you for such a glowing review and the 5 stars! We are delighted your experience of Carter & Willow was such a positive one and we will continue to work hard for you. All the best from the team at Carter & Willow.
5/5
GoogleThank you Carter & Willow. It was great that you paid attention to details without rushing to get someone into the Property. We appreciate your consistent clear up to date information as well. Overall, you are the best in our own humble view. Well done Carter & Willow. Cheers!
Thank you very much for the 5 stars and great feedback! We are pleased to hear you are happy with the service you have received. It is really important to us that we get our landlords great tenants as quickly as possible and this is what we have achieved for you! We look forward to our future dealings while managing your property, the Team at Carter & Willow.
5/5
TrustpilotSale of my 3-bedroom Dagenham house
Sale of my 3-bedroom Dagenham house They: - Advised me on preparing the house. - Took professional photos - Secured sale very quickly at slightly above valuation - Help with advice right up to very quick completion - Overall very professional service. - Would recommend them
5/5
GoogleExcellent service and support from the very first minute until completion. Selling or buying could be stressful most of times but you can rest assured that your queries will be dealt promptly and in the most professional manner. Great help and support from Rosie and Asa at Carter&Willow and I recommend them over and over again. Cristian C.PositiveResponsiveness, Quality, Professionalism, Value
Cristian, thank you so much for the amazing review and 5 stars! We greatly appreciate the business and will pass your positive feedback on to Asa and Rosie. All the best from Carter & Willow.
5/5
GoogleI used Carter & Willow's services to sell my property. I am impressed with professional services I received from Asa Collins at Carter & Willow. Asa is a reliable, cooperative & very humble individual who always helped me in providing the best services and advice through out the process. I would definately recommend Carter & Willow.
5/5
GoogleWe rented a place for 18 months with carter & willow (particularly Asa) and they were super easy to deal with at every stage. They fixed the few problems we had quickly and released our full deposit at the end rather than trying to rip us off as some places do. Thanks guys.
5/5
GoogleWe are pleased we chose this estate agent because we were given very professional help from the team of Rosie, Sophie and Asa who kept us informed, giving us advice and guidance at every stage of the sale. We would happily use them again.
Thank you kindly for the 5 stars and positive words about your experience! We are pleased to have pushed this sale through for you and happy you were happy with the service received. We wish you the best in the future! The Team at Carter & Willow.
5/5
GoogleVery good experience with them and they were very fast. Thank you so much for your help.
Mohamed, Thank you for your kind words! We're so glad to hear you had a great experience and that we could assist you quickly. It was a pleasure working with you!
5/5
GoogleCarter & Willow provided an excellent service on the sale of our house. They kept in contact with all parties and chased when necessary ensuring that the transaction went smoothly. Their commission rates are very competitive and I highly recommend Carter & Willow to anyone considering putting their property on the market.
Christopher, thank you for taking the time to leave 5 stars and your kind feedback. We believe communication is extremely important especially when a chain is involved. We are glad to hear you are happy with the service you received and wish you all the best in your new home.
5/5
Googlewe have used the services of the C&W agency to sell our flat and just the determination and the professionalism of the whole team helped us to get through all the obstacles and complete our sale ! we kindly recommend them and we will definitely use them again !
Hi Sergiu, Thank you for such a positive review, we understand that sometimes other parties involved do not push as hard as we do, but we persevere to overcome obstacles and push sales through as quickly as possible. We look forward to working with you in the future. All the best, the team at Carter & Willow.
5/5
GoogleI really like the service provided by Cater willow. The staffs ( Endrit and Sophie)was really helpful and communicated well throughout the process.
Tinku, Thank you for the feedback, we are please to hear your found Sophie and Endrit helpful. All the best, the Team at Carter & Willow.
5/5
GoogleI have used Carter & Willow to sell my house, which they sold in literally 1day, I can't express enough how profesinal they acted all the way, even though I pulled away from the sale, for personal reasons. I would use them again without a doubt. 10 out of 10
Thank you very much for taking the time to leave a 5 star review despite not completing on the sale of your property. We understand that sometimes things do not go to plan and personal events can happen to affect the decision to sell however, if in the future you do decide to sell we will continue to do our best to achieve the best price the market will offer. It is truly lovely to hear that you had a positive experience with us and we wish you the best in the future. The Team at Carter & Willow.
5/5
GoogleAsa, Rosie & the team at Carter & Willow helped us to sell our place and were very kind. They kept us informed and chased other parties to ensure things were progressing. They were much better than our previous agent who we tried to sell with last year.
Thank you for taking the time to leave a 5 star review! We will be sure to pass your words onto Asa and the team. Communicating with our clients on the progress of their sale/purchase is key for us, especially when there is a chain involved. It is also very nice to know that we performed better for you then previous agents you have worked with. Best wishes to you and your family, Merry Christmas and Happy New Year!
5/5
Trustpilot5 stars
5 stars Excellent service from the team kept us in the picture and up to date with the sales progression taking the stress out of moving a well deserved 10/10 and Thank you
5/5
GoogleRenting from them almost one year, they’re very helpful specially Danielle Clay who always responds whenever we need anything. Highly recommend
5/5
GoogleEndrit Sylejmami provided amazing service.. Can’t fault the estate agents.. Much better than the bigger estate agents.. Highly recommend ❤️❤️❤️❤️
Thank you for the 5 stars. We will be sure to pass your feedback onto Endrit.
5/5
GoogleI found the services from all the staff excellent. I was kept informed all through the selling process and any queries I had were quickly replied to. I would advise anyone thinking of buying or selling to use the services of Carter & Willow as they were very professional .
Michelle, we are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. All the best from the team at Carter & Willow.
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Yes. In The Trusted Agent 2026 awards: Carter & Willow, Dagenham won Gold.
Tell us what you need and we'll put you in touch. Carter & Willow Dagenham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Dagenham.
