Trusted Agent profile · Dagenham
★★★★★
438 reviews across 3 platforms
482 Gale Street, Dagenham, RM9 4NU
Carter & Willow's office in Dagenham, at 482 Gale Street, is rated 4.8 out of 5 across 438 reviews on three platforms, including 387 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Carter & Willow Dagenham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Dagenham.
The Trusted Agent 2026 results for Carter & Willow, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Dagenham office, from every platform, shown as written. First names only.
5/5
GoogleVery friendly, very professional, very helpful. They sold my property and guided me at all stages of the sale. Highly recommended. Steve
Steve, We are pleased to hear you are happy with your experience and that we were able to assist you through the sale. Best wishes, C&W
5/5
GoogleVery helpful with selling my property always happy to help with any questions I asked x
5/5
TrustpilotCarter & Willow just sold my house!
Carter & Willow just sold my house! I have lived in the Dagenham for 54 years and have been extremely nervous about moving but Carter and Willow have been nothing but helpful throughout. Not only did they sell my property within a reasonable amount of time they have also been amazing at assisting me in my purchase.
5/5
GoogleReally great experience dealing with all the guys here. From the first viewing we was sure you are really good in what are you doing. Excellent service and support. Thanks a lot Danielle for all help and quick respond on all our questions. Would certainly recommend them to other.
Ion, thank you for taking the time to leave a review and the 5 stars. We are delighted your experience of Carter & Willow was such a positive one. We look forward to another smooth tenancy. All the best from the team at Carter & Willow.
5/5
Googlewe have used the services of the C&W agency to sell our flat and just the determination and the professionalism of the whole team helped us to get through all the obstacles and complete our sale ! we kindly recommend them and we will definitely use them again !
Hi Sergiu, Thank you for such a positive review, we understand that sometimes other parties involved do not push as hard as we do, but we persevere to overcome obstacles and push sales through as quickly as possible. We look forward to working with you in the future. All the best, the team at Carter & Willow.
5/5
GoogleVery good services. Really nice and helpful staff. I didn't have any issues since I have rented this house in 2017 through Carter and Willow agency. When I needed something they solved it. Thanks!
Daniela, Thank you for the kind words. It is always nice to know that someone who has been our tenant for 6 years is happy with the service you have received from us. We wish you all the best. The Team at Carter & Willow.
5/5
GoogleCarter Willow was my 3rd agent I used to sell my house and they sold it for more than the asking price within 3 weeks! Thank you!
Bertie, Thank you for the 5 stars and some insight into your experience while selling with us! It is great to hear that we sold your property quickly and over the asking price! Congratulations on the completion of your home, we wish you and your family all the best. The Team at C&W
5/5
TrustpilotAmazing service from start to finish
Carter & Willow is the best estate agent in Dagenham. After having 3 different valuations i decided to choose Adam. They sold my house quickly and for much more money than i was expecting! The process was very smooth and the communication was amazing! Highly recommend! SK
5/5
GoogleHaving dealt with almost every estate agent in Dagenham/Romford/Hornchurch, this is by far the most professional and friendly. Although my house purchase is not yet completed due to unforeseen complications, I am still very grateful to Rosie and Asa for their effort to help me find a home.PositiveResponsiveness, Quality, Professionalism, Value
Liu, thank you so much for the amazing review and 5 stars! We appreciate you taking the time to leave a review also. We work hard for all of our customers and try our upmost to exceed customer expectations. We are always on hand to help if you need anything. The team at Carter & Willow.
5/5
GoogleSo very helpful. Organised for all estate agents to contact me and sent questions recommended to ask them. They made the process very easygoing Thank you very much.
Jolanta, Thank you for the 5 Stars! We do our best to ensure we make the process as smooth as possible. It is nice to hear that we have been able to answer any questions you have and guide you accordingly. The Team at Carter & Willow
5/5
GoogleA very smooth and efficient service provided by the team at carter and willow. A special thanks for Endrit who was very helpful throughout the process. He was very polite and patient when responding to any of our requests. Overall a pleasant experience.
5/5
GoogleI have to say good things about the service provided by Carter & Willow and my landlord. I was always very well attended and always answered my doubts and requests promptly. Many thanks to Carter & Willow and I would like to thank my landlord for the opportunity and confidence!
Rodolfo, thank you for the 5 star review and for taking the time to leave one. We are delighted you were pleased with our service levels and we will continue to work hard for you. All the best Carter & Willow.
5/5
GoogleExcellent Service, Rosie and Asa were really friendly and helpful.
5/5
GoogleThe team at Carter and Willow took care of the sale of my flat from beginning to end. Seamless service in arranging viewings, leaving me to get on with my day job! Highly recommend their service. Thanks so much!
Hi Rashana, thank you for taking the time to leave a 5 star review! We understand that selling a property can be difficult especially when you have a career to work around, which is why we try to come up with a solution that will work around your schedule but still allowing us the time to get you the most the market will offer. Congratulations on your sale, we wish you the best. The Team at C&W.
5/5
GoogleHaving dealt with almost every estate agent in Dagenham/Romford/Hornchurch, this is by far the most professional and friendly. Although my house purchase is not yet completed due to unforeseen complications, I am still very grateful to Rosie and Asa for their effort to help me find a home.
Liu, thank you so much for the amazing review and 5 stars! We appreciate you taking the time to leave a review also. We work hard for all of our customers and try our upmost to exceed customer expectations. We are always on hand to help if you need anything. The team at Carter & Willow.
1/5
TrustpilotA time waster
A time waster. The agent didn't turn up for my viewing appointment today at 10am in Barking.
5/5
GoogleHaving dealt with almost every estate agent in Dagenham/Romford/Hornchurch, this is by far the most professional and friendly. Although my house purchase is not yet completed due to unforeseen complications, I am still very grateful to Rosie and Asa for their effort to help me find a home.
Liu, thank you so much for the amazing review and 5 stars! We appreciate you taking the time to leave a review also. We work hard for all of our customers and try our upmost to exceed customer expectations. We are always on hand to help if you need anything. The team at Carter & Willow.
5/5
GoogleProfessional from start to finish, very friendly and made my home purchase very smooth, completion was today and i would recommend them to everyone. Thank you
Congratulations on your completion! Thank you for the 5 stars and kind words. We wish you all the best with your new property and hope to do further business in the future. The Team at Carter & Willow.
5/5
GoogleSophie, Rosie and Asa, where all fantastic and made selling our house as stress free as possible! My wife and I recommend them very strongly. Thank you Carter and Willow team!
Saul, thank you for the 5 Stars and kind words. We are glad to hear you were happy with the service you received from the team when selling your home, we will be sure to pass your positive feedback onto Sophie, Rosie and Asa. Best of luck in the future. The Team at Carter & Willow.
5/5
GoogleVery professional. This is our first letting agency and we have nothing to compare to but the experience with them has been great. I appreciate their service especially following us up few months after we moved in.PositiveResponsiveness, Professionalism, Value
Maribeth, thank you for taking the time to leave a 5 star review! We are here to help. All the best from the team at Carter & Willow.
5/5
GoogleGood experience, my solicitor was bad but at least my agent is good
Gilbert, Thank you for the 5 stars, we are sorry to hear your solicitor didn't perform adequately for you but we are pleased to hear your experience with Carter & Willow was a good one. Best wishes, the Team at C&W
5/5
GoogleI was delighted with a particularly member of staff at Carter and willow her name was Danielle who was right by my side when taking an interest in a property . Credit to her and her team for making me a happy man in a happy home
Jason, thank you so much for the amazing reviews and 5 stars! We will pass your kind words on to Danielle. All the best the team at Carter & Willow.
5/5
TrustpilotWould definitely recommend
I just completed on the sale of my flat with Carter and Willow and found the team (Asa, Rosie and Sonja) brilliant to work with and very responsive. I did have my original buyer pull out, but this was not their fault at all and they supported me throughout the process and secured a new buyer within a couple of weeks. I ended up with a couple of offers, none exactly what I wanted, but CW took time to talk me through the positives and negatives of each option to help me find the best buyer. I would definitely use them again and recommend CW to others.
5/5
GoogleVery pleased that I selected this agency to handle the sale of my Late Mother-in-Law's house. They sold the property within days of being instructed. Recommended a good solicitor, when asked to do so. Kept me regularly informed of progress throughout. The whole process took just under 12 weeks from start to finish..
Thanks Philip for taking the time to leave us a review, we can't tell you how great it is to receive feedback like this!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Carter & Willow, Dagenham won Gold.
Tell us what you need and we'll put you in touch. Carter & Willow Dagenham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Dagenham.
