Trusted Agent profile · Dagenham
★★★★★
438 reviews across 3 platforms
482 Gale Street, Dagenham, RM9 4NU
Carter & Willow's office in Dagenham, at 482 Gale Street, is rated 4.8 out of 5 across 438 reviews on three platforms, including 387 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Carter & Willow, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Dagenham office, from every platform, shown as written. First names only.
5/5
GoogleI spend last 7 years on property what manage this agency most professional agency. As a tenant sometime its be very difficult but with staff what work on agency every problem be sorted extremely quick most recommended.PositiveProfessionalism
Marcin, thank you so much for the amazing review and 5 stars! It was a pleasure dealing with you over the years and we wish you the best for the future. The team at Carter & Willow.
4/5
GoogleAs always the service here is great. Polite professional and courteous. My wife and I really felt at ease with you all taking our business underhand. Thank you very much
Richard, Thank you for taking the time to leave 4 stars and such kind feedback. We are so glad to hear you were happy with the service you received while renting your property with us for the second time! Best of luck with your new tenant. We look forward to working with you in the future. The Team at C&W
5/5
FacebookThe staff were extremely helpful with the sale of my mother’s property, especially Rosie. I would really recommend this Estate Agents
5/5
GoogleVery professional and my property is sold lest than 1 week Adam is so kind and very helpful I will recommande Carter willow 👍🏿👍🏿👍🏿👍🏿👍🏿👍🏿👍🏿 …
5/5
GoogleI’m very very happy with this estate agent. Mr endrid was super helpful with the process and they were very nice. Very big thank you from Cani family.
5/5
GoogleVery friendly and professional team, Specially Danielle always helping us to find the best option for me and my family. Highly appreciate and recommend 👌 …
Olesea, thank you for taking the time to leave 5 stars and your recommendation! We will pass your gratitude onto Danielle as we're confident she will love to hear the feedback you have given. Best wishes, The Team at Carter & Willow.
5/5
GoogleGreat experience buying a property via C&W - flawless customer service and very helpful and responsive team. Highly recommended!
Karolina, we are so glad you were happy with your experience! We appreciate your feedback and will continue to work hard for all our customers. We wish you the best in your new home, The Team at Carter & Willow.
5/5
GoogleI recommend this agency to anyone wishing to rent. They are very helpful and understanding. That answer every question you have and guide you through the whole process. Very friendly and easygoing agents. Thumbs up for Carter and Willow 👍
You are very welcome Ionut! Thanks for taking the time to leave a comment.
5/5
TrustpilotI recently sold my property through…
I recently sold my property through Carter & Willow and would say they were great. I found Asa and Rosie very helpful, they were professional whilst being friendly and approachable. Would recommend.
5/5
Googlethank you. we had so many problems to sell this house with slow solicitors and carter willow did so much work to make our dream move happen, thanks again guys i recommend so much. 6 star if i could!
Hi Amir, Thank you for taking the time to leave us a 5 star review. We are glad that we could assist and we always pro-actively chase solicitors to get the job done! Enjoy you new home and we are always hear if you need any property related advice. Yours sincerely, The team at Carter & Willow 0208 595 4888
5/5
GoogleI was unsure at first when trying to pick an agent and i decided to go with Carter and Willow. I could not have made a better decision. As a landlord i need a company very capable to cater for my needs and they are perfect. I could not recommend them enough, they have saved me so much hassle and they are the best i have used in my 20 years.
5/5
GoogleAgent incharge Endrit work hard to deal with the owner and Sophie who send us updates. Thank you so much for your help.
5/5
GoogleI am really happy with their service. Adam , Asa and Sophie help me get my house really quickly and i would recommend them to anyone. Very efficient and easy to deal with. I would use them again.
So glad we could help. Hope you are settling in well!
5/5
GoogleExcellent service, kept us up to date, rapid respond to any questions asked. Would highly recommend.
Hi Denise, Thank you for your kind words and 5 star review! We are pleased that you were happy with the service you received, and thank you for your recommendation. We wish you the best, The Team at Carter & Willow.
5/5
Googlevery reliable and easy to work with professional estate agents. I buy properties from them and then use their letting property management services
Valeri, thank you so much for taking the time to leave a 5 star review! We hope to do a lot of business with you in future. All the best from the team at Carter & Willow.
5/5
GoogleCarter & Willow are true experts in their industry and worked extremely hard to secure a tenant for me at the highest rent. Rental protection and legal cover is in place and rent collected and paid promptly. I have dealt with many other letting agents in the passed and non of them are as organised, efficient, responsive and as hard working as these guys. Highly recommend.
5/5
TrustpilotPerfect letting agent
This agent are warm, accommodating, helpful, professional and worth every penny. They got us great tenants and helped us through every step as first time landlords. I felt looked after, valued and that my interests were safe and that’s priceless. Always contactable and responsive. Thank you
5/5
GoogleWe had the lovely Rosie show us the property and truly helped us become its tenants. Great team all around who are incredibly friendly and happy to help us!
Sarah, thank you so much for the amazing review and 5 stars! We are glad you had a positive experience and hope you have settled into your new property. The team at Carter & Willow.
5/5
GoogleLoved my experience with Carter & Willow. Adam is a great agent helpful and honest.
1/5
Googlewas told it was ok but ended up walking home
Hi Ricky, It appears you have left a review for the wrong company as we are an estate agent and we cannot find your name on our systems, you also mention in your review that you "ended up walking home". We would really appreciate it if you could remove this review as we are not sure how your review and its contents link to our company. If you do have a genuine concern then please email us at info@carterwillow.com Thanks, The team at Carter & Willow.
5/5
GoogleProfessional, Friendly and efficient
Thank you for taking the time to leave 5 stars and positive feedback! Best of luck to you, The team at Carter & Willow.
5/5
GoogleI would like to compliment Asa & team on the excellent service they provided for letting out my flat. They have been reliable, prompt and trustworthy throughout. Very good Professional Service
Hi Rony, we're really pleased that you had such a great experience from start to finish renting your flat with us!
5/5
GoogleVery fast than other agencyes
Thank you for the 5 stars and feedback! C&W
5/5
GoogleVery nice guy Asa. He was very respectful of my mum and totally handled the valuation of her property with complete decorum. Couldn't ask for more. The office staff are also very nice. They also were able to fit in the valuation on a Saturday with a couple of hours notice. Thank you for making what could have been a difficult day very easy.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Carter & Willow, Dagenham won Gold.
