5/5
GoogleProfessional service, very helpful and efficient.
Agent replied · 28 July 2023
Kemi, thank you so much for the 5 star review! We are delighted with the feedback. All the best from the team at Carter & Willow.
Trusted Agent profile · Dagenham
Carter & Willow Dagenham reviews
★★★★★
438 reviews across 3 platforms
482 Gale Street, Dagenham, RM9 4NU
Carter & Willow's office in Dagenham, at 482 Gale Street, is rated 4.8 out of 5 across 438 reviews on three platforms, including 387 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Carter & Willow, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Dagenham office, from every platform, shown as written. First names only.
Google5/5
GoogleExcellent Service and follow up
Agent replied · 28 July 2023
Jonathan, thank you for taking the time to leave 5 stars and the feedback. We are so glad to hear you are happy with the service you received when buying and selling your house. Best of luck to you and your family in the future, the Team at Carter & Willow.
1/5
Googleyou say there is no record. So what about flat 6 bell house what have u done regards to that flat.
Agent replied · 28 July 2023
Carter & Willow have no record of being contacted by a ''Jack Simpo'' or a Jack in relation to an issue with tenants. We therefore welcome this person to contact us regarding any alleged issue on 0208 595 4888 or at info@carterwillow.com.
5/5
GoogleVery professional outfit. Have great knowledge of the local area & just pleasure to work with!
Agent replied · 28 July 2023
Thank you for your kind words Farhat! We will make sure the team receive this feedback. We are very glad you are happy with our service.
5/5
GoogleVery good service, always connectable, emails and telephone always answered. Straight talking with no flannel. Would defenatally recommend.
Agent replied · 28 July 2023
Hi Lynne, we are pleased to here that you were very satisfied with your selling experience!
5/5
Googlevery good sarvic thanks
Agent replied · 28 July 2023
Parminder, thank you for the kind words, 5 stars and congratulations on your completion! We are delighted your experience of Carter & Willow was such a positive one. All the best from the team at Carter & Willow.
4/5
TrustpilotVery professional and attentive team…
Very professional and attentive team from initial contact through to exchange.
5/5
GoogleFirst class team, professional, knowledgeable and patient! Can’t thank you enough for all your hard work!
Agent replied · 28 July 2023
Hi Ishik, we always love to hear from our customers, especially with such great feedback. Thank you very much, we look forward to seeing you soon. Carter & Willow (Dagenham) estate agents
4/5
GoogleFriendly staff, honest price, a bit slow answering emails
Agent replied · 28 July 2023
Mahmoud, thank you for taking the time to leave a review and congratulations on the completion of your purchase. We note your comment about being a bit slow at answering emails and what we would say is that sometimes we need information from other parties before we can provide updates via email and this can take some time as the answers are not always solely with us. It is also an extremely busy time in the property market due to the stamp duty holiday but again we are glad we had a successful outcome for you which we think is the main thing. All the best Carter & Willow.
5/5
GoogleVery pleased with their services,helped me a lot with the purchase of the house.
Agent replied · 28 July 2023
Hi Ella, we are pleased to hear that you were very satisfied with your property buying experience!
5/5
GoogleThe best Agent in the areas who very polite and efficient love you
Agent replied · 28 July 2023
Hi Khalid, we were happy to have the chance to help you and your partner with your first experience as sellers. We know it can be daunting - but it doesn't have to be! The team at Carter & Willow Dagenham
5/5
GoogleWe Bought a house via Cater & Willow, the house involved a probate issue, they were very helpful and kept us well informed. They also helped us liaises with all relevant parties and were prompt with responding to a variety of different queries we had.
5/5
GoogleVery helpful! I strongly recommend them!
Agent replied · 28 July 2023
Ioana, thank you for the 5 star review and for taking the time to leave one. We are delighted we were able to achieve a successful outcome for you and we hope to have the opportunity to work with you again in the future. All the best Carter & Willow.
5/5
GoogleWe've been tenants on a property managed by Carter & Willow for a few years now. I usually exchange emails with Asa when any issue or question arises and always get prompt professional responses back. Very recommended.PositiveResponsiveness, Professionalism
4/5
GoogleGood company to work with, would certainly recommend
Agent replied · 28 July 2023
Hi Renu, we're really pleased that you had such a great experience from start to finish renting your flat with us!
5/5
GoogleExcellent service !!! Team keep it up !!!
Agent replied · 28 July 2023
Hi Julija, we really appreciate your review! We hope that you're settling in nicely to your new flat.
5/5
GoogleI had Asa over for a property valuation, very professional, polite and I will definitely be using Carter and willow now and in the future and would recommend to any family and friends Thanks again Asa Wayne
5/5
GoogleProfessional and accurate evaluation. All questions asked
Agent replied · 28 July 2023
Hi Elena, thanks for kind words.
5/5
GoogleA truly professional team who went beyond the normal level of duty to ensure our sale went as smoothly as possible. Great advice, prompt action, always polite and very knowledgeable. A Fantastic estate agent, highly recommended.
5/5
TrustpilotGreat service in selling my property
Great service in selling my property, would definitely recommend
5/5
GoogleNearly 2 years and 4 months with Carter and Willow.One of the best estate agency I have ever seen.Excellent service received from them.
5/5
GoogleVery friendly people, always helpful throughout the entire buying process. They have always been straight to the point unlike alot of other sales agents. Would happily recommend.
5/5
GoogleExcellent service from start to finish. We experienced the best possible marketing of our property for sale and great communication through the process to complete the sale.
5/5
TrustpilotVery helpful when buying my first house
My estate agent was great. He always responded to my emails very quickly and was good at keeping me updated with any new developments (on the seller’s side).
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Carter & Willow Dagenham
Has Carter & Willow won any awards?
Yes. In The Trusted Agent 2026 awards: Carter & Willow, Dagenham won Gold.
