Brown & Merry Tring reviews in Dacorum

★★★★★ 5/5

Google

From the first visit in to the branch I knew we would be happy to purchase our house through Brown and Merry. We dealt with Marcus who is friendly, approachable and always reassuring. Marcus made us feel like he really cared about making sure we found our perfect home and that the process was as stress free as possible. I highly recommend Brown and Merry.

Louise · 10 December 2019

★★★★★ 5/5

Google

Brown & Merry offered an excellent service/experience from my first contact with the Tring Office. Alan is helpful, courteous and very informative going out of his way to assist my move to Aston Clinton from Guildford. From finding my new home to exchange it has taken 5 weeks. Amazing behind the scenes work done by Alan paid off. Many thanks Lynn McCarron

Lynn · 10 November 2020

★★★★★ 5/5

Google

Emily is a very professional and compassionate agent. She knows her work and provides service that is tailor made to suit individual customers. The whole experience was made easy by her ability to liaise between landlord and tenant. She listens and provides good guidance. I would not hesitate to recommend her to anyone looking for a property to rent or to let. Very happy with your service.

Ephraim · 11 November 2018

★★★★★ 5/5

Google

We had a very smooth and stress free experience moving house with Brown & Merry. Ellie in particular was super friendly and helpful throughout. Would definitely move with them again in the future. Thank you!

Ryan · 10 October 2024

★★★★★ 5/5

Google

Sold my house in Tring with Brown and Merry. We experienced several challenges along the way but team was professional and supportive throughout. We found having Tom with the sales team and Gemma heading mortgage services being under one roof very helpful. Both of whom being particular assets to the branch.

Ben · 15 December 2023

★★★★★ 1/5

Google

We had a very poor experience dealing with Jamie, an estate agent representing a piece of land we were interested in. After submitting an offer close to the guide price, we were told a bidding war had begun. We went back and forth several … More

Liam · 10 July 2025

★★★★★ 5/5

Google

Thank you to Ellie for providing us with an exceptional service with Brown and Merry so far. Ellie has helped us to find and secure our dream place and has been reassuring, helpful and professional throughout.

Livvy · 10 November 2023

★★★★★ 5/5

Google

Emily was extremely professional and went above and beyond helping us find the perfect rental property. Throughout the whole process she was proactive as well as warm and friendly. When it came to finalising the tenancy, she walked us through the process with knowledge and a lot of practical tips to make the move smoother for us. 10 out of 10, thank you Emily!

Sandy · 11 November 2019

★★★★★ 5/5

Google

Very impressed with Brown & Merry and how smooth a process it was to find a home with them. Very efficient and stress free. A very special thanks to Ellie and Emily for all their hard work and keeping us updated all the way. A job well done!

Ro · 10 November 2022

★★★★★ 5/5

Google

As a Landlord I have been using Brown & Merry for over 25 years, I have found there service and expertise exception, the current team continues in the same tradition. Thank you for finding my most recent tenant with the shorthold starting from 1st March 2024.

Digby · 14 March 2024

★★★★★ 5/5

Google

Barely a month before Christmas and in the middle of a pandemic, my outgoing tenants left my rental flat. Jo and Giverny were able to organise a number of viewings in quick order and a new tenant was found and moved in with a minimum of disruption and loss of income. Brilliant job.PositiveResponsiveness, Professionalism

Andrew · 10 January 2022

★★★★★ 5/5

Google

Gemma Bryent is outstanding, professional, compassionate, and extremely helpful she was always on hand to answer our queries and questions . guided us through the whole process with great support we certainly recommend Gemma as the best mortgage advisor. we would like to take the opportunity to thank you so much for your hard work through out the processPositiveProfessionalism

George · 10 January 2021

★★★★★ 5/5

Google

I sold my house with Brown & Merry and it was a painless experience. They helped out and gave advice when needed. The team was excellent and I would happily use them again.

Ed · 10 October 2024

★★★★★ 1/5

Trustpilot

Beware and Brown and Merry tenants before you let it but. I am unfortunate enough to have Brown…

I am unfortunate enough to have Brown and Merrys letting tenants as my neighbours. For over a year they have been making my life a misery with noise , aggression , anti social behaviour, shouting , down slamming and arguments on a daily basis. I have no peace and no quiet and absolutely no support from the lettings agents. They do nothing and they appear to value the measly 10-11% of a 2 bed rent in tring (£100 tops ) above any owner. Perhaps they are as intimidated by the tenant as others in my road are but it is their job to deal with nuisance noise and breaches of tenancy. They do nothing and rarely acknowledge my emails. I’m a pretty easy going human but this is so irresponsible to others that Brown and Merry get 1 star ONLY because I have to give it to them. Beware moving into any property , as owner or tenant , that has any Brown and Merry tenants nearby that could impact your life. Exercise caution if they are involved as they truly care about no one but their commission. I’m disgusted.

Helen · 19 December 2023

★★★★★ 5/5

Google

Jamie and the team at Tring were all very professional when dealing with my house purchase. They willingly dealt with all my queries and have remained extremely supportive throughout. Thank you.

Trish · 10 January 2024

★★★★★ 5/5

Google

The team at Brown and Merry, and Ellie in particular, have been very responsive and helpful in my move to Tring. Nothing was too difficult for them. I would highly recommend.

Tony · 26 October 2024

★★★★★ 5/5

Google

Had an absolutely amazing experience with Ellie from the Tring branch. Super helpful, even when we were asking a ridiculous amount of questions. Would use again in a heart beat. Thank you.

Becki · 10 October 2024

★★★★★ 5/5

Google

Really impressed with the communication from Ellie and Emily during my hunt to find a rental property! Both professional and friendly, it has been a pleasure :)

Lorna · 19 December 2024

★★★★★ 5/5

Google

Thank you Brown and Merry for patiently and expertly guiding me through what for most is a truly complex and testing process. I have been consistently impressed with the professionalism, kindness and humour demonstrated by all at your Tring office. Hugh Howard

Hugh · 13 April 2024

★★★★★ 2/5

Google

Sadly the person who showed us round the property was new to the company and had no information to share about the property. It seems obviously I know but if agents are trying to sell a property you would think they would make sure some of the keys points about it were known . To be honest I felt a bit sorry for the young chap that showed us round he did his best but clearly didnt know much about it.

Clare · 10 November 2023

★★★★★ 5/5

Google

If you are looking to sell your home in and around the Tring Area, than at the very least consider giving Brown & Merry Estate Agents a call. You have nothing to lose and everything to gain ! They have sold our last 2 properties and in both experiences I cannot fault there professionalism throughout the whole process from your initial conversation with them to the last one. Selling your home is and can be a very emotional journey and not one you tend to go through very often. So for me picking the right Estate Agent plays a very important role as well. I found the entire team and particular Jamie Dyson very sincere, honest and truthful with all our conversations we had over the sale, which certainly makes the whole process so much easier when you are having to make so many key decisions. I was always able to go direct to Jamie to ask for his advice at all times relating not only with the sale/marketing of our home, but anything else related to the entire sale process. I cannot thank Brown & Merry enough again !

Adrian · 10 November 2023

★★★★★ 5/5

Google

The staff have been very friendly and helpful throughout the viewing and letting process. Trying to find somewhere new to rent is not easy, so it was really appreciated to be helped by such a friendly and understanding company.

Zoe · 13 May 2024

★★★★★ 5/5

Google

The whole team at Brown & Merry were brilliant and couldn’t have asked for more than for Zack to secure a buyer for our property in the first week of the listing!

Steve · 10 September 2024

★★★★★ 5/5

Google

Brown and Merry Tring are great to work with and very responsive and proactive dealing with my letting. Good communication and early warning when viewings are rearranged. No issues here and a pleasure to deal with. A++

Nigel · 12 June 2024